Rated 3.8 out of 5 by 58
Rated 5.0 out of 5.0 by EXPObob Good night stay before early flight
Stayed at this hotel after a 10 day vacation in Italy. We had an early flight out the next morning so needed a place to get a good night sleep and a decent meal. Not familiar with the area, the hotel seemed a little out of the way and when we first pulled up looked a little deserted. However, after entering, the hotel was all we had hoped for. Room was exactly what we wanted. Spacious, clean, with a comfortable bed and a shower stream that was soothing. The menu for dinner was excellent for my wife and I, but I could see it might be a little limited for those who were travelling with children. Staff was courteous. WiFi service was good and easy to access.
August 11, 2014
Rated 1.0 out of 5.0 by JimmyMac32 Very Poor Hotel- Stay somewhere else!
I have traveled for over 30 years and flew over 3 million miles....this is the worst airport hotel I have ever encountered! I would suggest you stay anywhere else at Malpensa Airport...too many problems to correct anytime soon!
August 11, 2014
Rated 4.0 out of 5.0 by Miami88 Restaurant
I've stayed here many times but on this particular visit I had an early flight and went down to the breakfast that I had pre paid for at the opening time and found much of the food wasn't ready.
There also is a perennial problem with no one at the bar to provide service and you often have to search out assistance.
August 4, 2014
Rated 3.0 out of 5.0 by Ginnie981 Nice Hotel Excellent manager
Hotel is comfortable and in general staff is friendly aside from one bad experience with one male receptionist. Management was exceptional and sensitive to the problems created by this individual. Rooms are well kept but small, a double room means beds pushed together with seperate bedding but the facilities are nice with a well equipped fitness area and spa. Internet access of only ONE hour per day leaves a lot to be desired as does the lack of free channels in the bedroom but there is a coffee and tea maker in the room which is nice. Overall general experience was good and it would have been great if not for the individual in the reception
July 29, 2014
Rated 4.0 out of 5.0 by ABBI Sport
Die Möglichkeit im direktem Umkreis des Hotels relative ruhig zu Joggen.
July 29, 2014
Rated 4.0 out of 5.0 by JIMMYCG Good friendly service and excellent room comfort
Generally airport hotels are cold , anonymous places with a "happy to get out of" ambience . This was different . Although right on the doorstep of Malpensa Airport it was hidden away in a quiet corner , almost as if in the countryside . You are not aware of the airport nearbye and the rooms had excellent sound attenuation so were very quiet. Had a small hotel feeling , with very good genuinely friendly service from the staff and manager . Excellent Airport Hotel !
July 22, 2014
Rated 4.0 out of 5.0 by Aviatorscheck Good airport hotel
I had to take an early fligt out of Malpensa and
the hotel is very suitable for such cases, I can recommend !
July 20, 2014
Rated 2.0 out of 5.0 by philsafety Depressing hotel and area
Hotel failed to answer my email inquiry about where to catch the shuttle bus- had to find it for myself which is more difficult than you might think.It is not sign posted and everyone you ask claims not to know where it is.
The area around the hotel is depressing( next to a prison of some kind) and the hotel itself is decorated in dark depressing colours.
Dont be tempted to pay extra for the club lounge ,its not worth the money.No hot drinks or snacks,no ink in printer.I had to email my work to the front desk for them to print it.
The staff were actually quite pleasant and helpful and the breakfast was adequate but not great.
The reataurant closes at 10:00pm( yes - at an airport hotel!) so did not get chance to sample the food or service.
Everything taken into consideration,I wouldn't recommend the hotel.
July 14, 2014