Rated 3.8 out of 5 by 62
Rated 5.0 out of 5.0 by JGuapo Milan
Good overall. Location is close to airport, so good for further transport. Not very close to restaurants, so that is a detractor.
August 31, 2014
Rated 4.0 out of 5.0 by jfp28 Requirements Satisfied
Adequate and comfortable room.
Staff helpful and friendly.
Shuttle service reliable and a frequent schedule.
Restaurant was good.
Reasonable overall cost.
Would recommend Crowne Plaza malpensa to others.
August 19, 2014
Rated 5.0 out of 5.0 Great service
Loved the hotel and staff. Great location with shuttle service from Malpensa. Don't understand why free wi FI is limited to one hour?
August 18, 2014
Rated 4.0 out of 5.0 by A guy Great airport hotel
This was a great airport hotel very nicely located between the terminals at Malpensa with easy access to the airport via free shuttle. Room was very nicely done and it was a very quiet stay despite the proximity to the airport (did not even know it was there). The only issue I noticed, which did not directly affect me, was some slow service in the bar area, which was corrected once somebody requested it.
August 18, 2014
Rated 5.0 out of 5.0 by EXPObob Good night stay before early flight
Stayed at this hotel after a 10 day vacation in Italy. We had an early flight out the next morning so needed a place to get a good night sleep and a decent meal. Not familiar with the area, the hotel seemed a little out of the way and when we first pulled up looked a little deserted. However, after entering, the hotel was all we had hoped for. Room was exactly what we wanted. Spacious, clean, with a comfortable bed and a shower stream that was soothing. The menu for dinner was excellent for my wife and I, but I could see it might be a little limited for those who were travelling with children. Staff was courteous. WiFi service was good and easy to access.
August 11, 2014
Rated 1.0 out of 5.0 by JimmyMac32 Very Poor Hotel- Stay somewhere else!
I have traveled for over 30 years and flew over 3 million miles....this is the worst airport hotel I have ever encountered! I would suggest you stay anywhere else at Malpensa Airport...too many problems to correct anytime soon!
August 11, 2014
Rated 4.0 out of 5.0 by Miami88 Restaurant
I've stayed here many times but on this particular visit I had an early flight and went down to the breakfast that I had pre paid for at the opening time and found much of the food wasn't ready.
There also is a perennial problem with no one at the bar to provide service and you often have to search out assistance.
August 4, 2014
Rated 3.0 out of 5.0 by Ginnie981 Nice Hotel Excellent manager
Hotel is comfortable and in general staff is friendly aside from one bad experience with one male receptionist. Management was exceptional and sensitive to the problems created by this individual. Rooms are well kept but small, a double room means beds pushed together with seperate bedding but the facilities are nice with a well equipped fitness area and spa. Internet access of only ONE hour per day leaves a lot to be desired as does the lack of free channels in the bedroom but there is a coffee and tea maker in the room which is nice. Overall general experience was good and it would have been great if not for the individual in the reception
July 29, 2014