Rated 3.8 out of 5 by 53
Rated 4.0 out of 5.0 by JIMMYCG Good friendly service and excellent room comfort
Generally airport hotels are cold , anonymous places with a "happy to get out of" ambience . This was different . Although right on the doorstep of Malpensa Airport it was hidden away in a quiet corner , almost as if in the countryside . You are not aware of the airport nearbye and the rooms had excellent sound attenuation so were very quiet. Had a small hotel feeling , with very good genuinely friendly service from the staff and manager . Excellent Airport Hotel !
July 22, 2014
Rated 4.0 out of 5.0 by Aviatorscheck Good airport hotel
I had to take an early fligt out of Malpensa and
the hotel is very suitable for such cases, I can recommend !
July 20, 2014
Rated 2.0 out of 5.0 by philsafety Depressing hotel and area
Hotel failed to answer my email inquiry about where to catch the shuttle bus- had to find it for myself which is more difficult than you might think.It is not sign posted and everyone you ask claims not to know where it is.
The area around the hotel is depressing( next to a prison of some kind) and the hotel itself is decorated in dark depressing colours.
Dont be tempted to pay extra for the club lounge ,its not worth the money.No hot drinks or snacks,no ink in printer.I had to email my work to the front desk for them to print it.
The staff were actually quite pleasant and helpful and the breakfast was adequate but not great.
The reataurant closes at 10:00pm( yes - at an airport hotel!) so did not get chance to sample the food or service.
Everything taken into consideration,I wouldn't recommend the hotel.
July 14, 2014