Rated 3.0 out of 5.0 by Fuado62 At Breakfast
This plate is dirty, I told the waitress: She checked it up and said: You are right! It's OK, you can change it!
A couple of minutes later.
As per your instructions, I left the egg in the boiling machine for 10 minutes, but it is still raw, I said.
Okay, she said, I will keep it for ten more minutes.
The egg might have been cooked but it was never served to me!
April 11, 2013
Rated 3.0 out of 5.0 by Frederick58 Good hotel, service open for improvement
Great service on check in, very nice room. However, a BIG disappointment with total inflexibility of room-service staff. NO service whatsoever, no flexibility.
Even an email I write to the hotelmanager that same evening remains unanswered. And now, one week later, NO reaction from the hotel manager. So, that tempers the over-all rating. Too bad, missed opportunities here.
So, next time perhaps another hotel in Milan????
April 4, 2013
Rated 5.0 out of 5.0 by Yummieann Nice Hotel with Good Amenities.
My stay at the Crowne Plaza Malpensa was very nice. The staff is friendly and the rooms are extremely comfortable and clean. The hotel is beautiful but it is very far from central Milan. The train ride takes approximately one hour from the airport to central Milan...and you must either take a shuttle or cab to the hotel (about a ten minute ride).
As I stated, the hotel is not close to central Milan, but extremely convenient to the airport and the hotel provides a shuttle bus to/from the airport.. That was a definite plus. The food was good and the room service was excellent. I would definitely stay at this hotel again!
March 6, 2013
Rated 3.0 out of 5.0 by Dukebo Shuttle Bus
My only issue with this hotel is the lack of written instructions on how to catch the shuttle bus from the airport. They need to post clear directions on where and how to find the shuttle bus on their website.
January 8, 2013
Rated 5.0 out of 5.0 by Jan2013 Stay and Fly Package
Hotel package enabled us to enjoy accommodations, a day trip to Milan, and parking for up to 8 days. Hotel restaurant offered a variety of dishes and staff very attentive. Front desk personnel knowledgeable of local area.
January 7, 2013
Rated 2.0 out of 5.0 by traveller2012a Poor restaurant food
The hotel was convenient with good shuttle service. However, there are no other restaurants or activities in the area. The hotel restaurant food was not very high quality.
December 12, 2012
Rated 5.0 out of 5.0 by Danny888 GREAT HOTEL EXPERIENCE
Quality of dinner and breakfast is excellent. Friendly staff and stay is very comfortable.
November 2, 2012
Rated 5.0 out of 5.0 by Freddie Great Bargain for a Day or Two Between Flights
This hotel isn't close to anything which is a great advantage if you just need a day or two of rest before connecting to another long flight. The rooms are lovely, the staff is efficient and they have a wonderful restaurant in the lobby which serves breakfast, lunch and dinner....and the quality of the food is extremely high. I've stayed here twice and would definitely recommend it.
October 12, 2012