Rated 3.8 out of 5 by 52
Rated 4.0 out of 5.0 by Aviatorscheck Good airport hotel
I had to take an early fligt out of Malpensa and
the hotel is very suitable for such cases, I can recommend !
July 20, 2014
Rated 2.0 out of 5.0 by philsafety Depressing hotel and area
Hotel failed to answer my email inquiry about where to catch the shuttle bus- had to find it for myself which is more difficult than you might think.It is not sign posted and everyone you ask claims not to know where it is.
The area around the hotel is depressing( next to a prison of some kind) and the hotel itself is decorated in dark depressing colours.
Dont be tempted to pay extra for the club lounge ,its not worth the money.No hot drinks or snacks,no ink in printer.I had to email my work to the front desk for them to print it.
The staff were actually quite pleasant and helpful and the breakfast was adequate but not great.
The reataurant closes at 10:00pm( yes - at an airport hotel!) so did not get chance to sample the food or service.
Everything taken into consideration,I wouldn't recommend the hotel.
July 14, 2014
Rated 1.0 out of 5.0 by AmbassadorBL Crowne Plaza?
An average hotel, out of line with the Crowne Plaza worldwide standards.
No compensation/excuses upon checkout for the internet not working.
No consideration for Priority Club Membership.
Little consumables in the bathroom.
Holiday Inn Express right beside performs at a higher standard and with both professional and friendly staff.
July 11, 2014