Rated 4.2 out of 5 by 96
Rated 1.0 out of 5.0 by Chuckfrompa No heat and no compassion
The heat in the room never came up and I woke up around 3 am freezing. I informed the front desk and didn't even get offered any type of compensation. I will NEVER stay at this property again!
February 21, 2014
Rated 5.0 out of 5.0 by DH333 A real gem
I couldn't believe a room this inexpensive would be nearly as nice as it was. From the kind staff to the well-appointed room to the EXCELLENT food and super convenient location, I was floored. I'll definitely be back. The only downside was that there wasn't a gym... but the spa-like free samples of aromatherapy and foot cream in the room nearly made up for that, in my opinion.
January 14, 2014
Rated 4.0 out of 5.0 by emerson63 Sr. Real Estate Representative
My overall stay was fairly good. I think the only area that needs to be reviewed is that of food and beverage costs. Example: $6.00 or more for a glass of house wine, $12 for a bloddy mary??? Does the value of food and other entrees merit the somewhat high cost????
January 10, 2014
Rated 4.0 out of 5.0 by KatieTess What a difference
I've stayed at this hotel several times in the past. I've always been comfortable, but this time the room was larger, better priced, immaculate and the new packets for relaxation were a wonderful touch. I didn't have time to use them, but will the next time I'm there in June.
January 3, 2014
Rated 4.0 out of 5.0 by Thunderbunny Not absolute top rate, but well worth it.
Overall, a very pleasurable experience. Clean and spacious room, decently knowledgeable staff, well worth the money.
The beds were amazingly comfortable, and the room was reasonably clean.
The only real complaints I have were that the staff didn't seem to know some basic answers (such as where Danbury was in relation to the hotel), and didn't seem too interested in finding out.
Also, the fact that we had to pay for a small fridge and microwave for our room ($15 each) seems a bit trite; one would think that it would be available upon request. Finally, it took over an hour for the fridge and microwave to be brought to our room because "We can't find the guy to deliver it and he's not answering his radio".
Other than those few complaints, the staff was courteous and professional, and this hotel will receive my repeat business in the future if I have need again.
January 1, 2014
Rated 4.0 out of 5.0 by Mema D Pet friendly and great pool
Absolutely love this hotel with its indoor heated pool and its pet-friendly policy. The location is pretty too, in a quiet secluded area. Hotel staff is professional and courteous. Very pleased with stay and grateful the staff was so congenial on Christmas.
December 31, 2013
Rated 5.0 out of 5.0 by bug35 Great Hotel !!
Love this place. Staff does their best to accommodate every request. Zineb is phenomenal and makes sure her team delivers great service as well. Their beds are more than confortable and their breakfast is great !
Definitely recommend this property.
December 26, 2013
Rated 5.0 out of 5.0 by Hockey5 Very comfortable, roomy and clean.
Excellent stay. Super comfortable bed in updated, clean, speacious room. Great value. Treated wonderfully. Definitely would go back.
December 25, 2013