Crowne Plaza Southbury

Hotel Front Desk: 1-203-5987600

Hotel Fax: 1-203-5987541

Hotel Email: operationsdirector@southburycrowne.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Bradley Airport (BDL)

- Distance from hotel: 50 MI/ 80.47 KM North East l

- Follow signs to I-91 South. Towards Hartford. Follow I-91 to Exit 32 A. (I-84 west). Take I-84 West to Exit 16. Make a Right of the exit. Hotel is ¼ mile on the right hand side.

LaGuardia International Airport (LGA)

- Distance from hotel: 80 MI/ 128.75 KM South West l

- Take the Grand Central Parkway East to the Van Wyck ExpresswayN to the Whitestone Bridge Follow to the Hutchinson River Parkway Bear Left onto I-684N towards Brewster, NY Take I-684 to Exit 9E I-84 TAKE I-84 TOWARDS DANBURY TO Exit 16

John F Kennedy international Airport (JFK)

- Distance from hotel: 85 MI/ 136.79 KM South West l

- Take the Van Wyck Expressway North to the Whitestone Bridge to the Hutchinson River Parkway Continue North for 17 miles. Bear Left onto I-684 N towards BrewsterNY. Take I-684 to Exit 9E I-84 TAKE I-84 TOWARDS DANBURY TO Exit 16. Make Right off Exit

Westchester County Airport (White Plains) (HPN)

- Distance from hotel: 52 MI/ 83.69 KM South West l

- Start out going northwest on Airport Rd toward Loop Rd, Turn slight right onto New King St., Turn left onto RT-120/Purchase St, Take the 1st right onto CR-135, Merge onto I-684 N, Merge onto I-84 E via EXIT 9E toward Danbury, Take the CT-188 exit, EXIT 16, toward Middlebury, Turn right onto Strongtown Rd/CT-188, hotel will be on your right.

Train
Waterbury Train Station

- Distance from hotel: 10 MI/ 16.09 KM East

- Head Southwest to CT-188, left onto I-84 towards Waterbury, Take exit 21 for Meadow St/Bank St, Turn righ at Back st, Continue onto Meadow St, train station is on left.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- We have a well lit parking lot with 320 individual spots. We also offer park and ride. Call hotel for further information and fees.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 232 reviews
81%
Recommend This Property
Read All Reviews

Ratings Breakdown

232reviews

  • 5 Stars
    125
  • 4 Stars
    47
  • 3 Stars
    19
  • 2 Stars
    25
  • 1 Stars
    16

Comfortable, clean and courteous staff

By

January 29, 2015

The Crowne Plaza at Southbury is comfortable, clean and the staff are very knowledgeable and accommodating.

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Friendly staff, comfortable environment

By

January 28, 2015

We stayed for two days at this location and was very satisfied with the staff's friendliness, cleanliness, food offered and gym.

Posted byHotelStaff
January 28, 2015
Dear Marybeth, We are very happy that you enjoyed your stay with us. The Team strives to ensure a great experience and it is nice to see we did just that! Thank you for your patronage and we hope to see you back soon. Best Regards, Your friends at the Crowne Plaza Southbury
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updates needed!

By

January 28, 2015

club

I have stayed at this Crowne Plaza on two occasions in the last month. Here is a quick summary of my experience.

Customer Service- Front desk staff are very friendly and accommodating. Restaurant manager was wonderful. All but one of the lounge staff was friendly and provided great service.

Food- Amazing dinner and lunch. Breakfast all you can eat is the typical hotel buffet. It was good. They also have made to order menu.

Hotel and rooms- Located right off I84, which was great for us since we are not from the area. Entrance is to the rear of the property. Slightly awkward but irrelevant. The lobby is beautiful. Hallways could use some new carpet. In the room you will find the old loud heater units. Did not like this at all. They are located in the middle of the room and there is nothing to drown it out. The mattress I slept on one night was very comfortable and obviously new. On the second stay over it was obviously an old spring mattress and awful. We had other small problems with our room on our second stay over including exhaust fan not working and blow dryer shutting off after three minutes. On all stay overs room was very clean. Did not visit the pool area or use the business center.

The first stay was nice. Our second stay was not for many reasons including the ones listed above. The manager promptly addressed the situation at check out and accommodated us as we asked. Hopefully Crowne Plaza will invest money into updating the rooms. That would make this a perfect place to stay!

Posted byHotelStaff
January 29, 2015
Dear M6168 Thank you for the reviews of your last two stays with us. We will share your comments, good and bad, with the proper departments and make changes if necessary. We value your opinion and will work to insure a delightful stay next time. Thank you again, Marie Risk Director of Sales & Marketing Crowne Plaza Southbury
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Not a typical quality Crowne Plaza stay

By

January 22, 2015

Definitely not the caliber of stay you would expect from a Crowne Plaza.

1) I reported that the printer in the business center wasn't working to the person at the front desk and told them I would be in the bar and to let me know when it was fixed. No one ever advise me it was fixed I had to go up and ask for myself.

2) I had to shove a towel under the bathroom door to keep it from hitting me in the back while I stood at the sink.

3) The bed lacked a thick comforter but instead got a plain thin blanket. I like a cool room, but appreciate a warm comforter, so turning the heat wasn't an option.

Other than the above issues, I did like this place and hope they can improve so I can consider them again.

Posted byHotelStaff
January 28, 2015
Dear Captain Ken22 I was sorry to read that you had some issues while staying with us. These items that you mentioned will certainly be addressed with the proper departments and corrections will be made. Please do come back and visit us. We would appreciate the chance to show you that your stay can indeed be all that you expect. On behalf of the team here at the Crowne Plaza Southbury, Thank You! Marie Risk Director of Sales & Marketing
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