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Rated 4.1 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Great stay Other than the tiny bathroom, which can't be helped, the guest room was clean, comfortable and modern - we enjoyed our stay very much. The staff were all pleasant and helpful, and the food and beverages delicious. (Don't miss the pear martini in the bar!) We would definitely stay here again when in the area - it far exceeds the other competitor with the exception of the lack of outdoor pool, and that isn't enough to draw us. Our only suggestions would be to refinish or replace the console tables outside the elevators on each floor, stretch the hallway carpets where they are buckling, and modernize the key system - we had to go back down to the desk each day of our stay after the room was cleaned to reactivate our keys. Other than that, and those things are minor, it's a great place - and much nicer than we remember from previous stays! August 25, 2014
Rated 4.0 out of 5.0 by very spacious room and friendly service great location, spacious rooms, very friendly staff and service, plenty of parking and clean rooms August 24, 2014
Rated 5.0 out of 5.0 by Nice hotel I've stayed here twice and really like it. It's a great value and I love that it's pet-friendly. The staff is super friendly and helpful - from the front desk to the cleaining people. I only have two issues. I REALLY wish they didn't charge an extra $15/night for a frig. Also, when I'd walk my dog, I noticed the same trash laying around the property (e.g., an emply cigarette pack). Otherwise, it was an enjoyable stay and I would definitely stay there again. I could really appreciate the value of this hotel when I went directly to a hotel in upstate New York that was much more expensive, but not nearly as nice. August 22, 2014
Rated 3.0 out of 5.0 by Comfortable, clean but issues with the internet and doors The room was nice, comfortable and clean. However the key cards would not work properly the entire stay and we had to make multiple trips to the front desk. Everyone staying for the wedding in separate rooms had the exact same problem. Extremely inconvenient. The internet would not work 90% of the time on my ipad as the signal was too slow/weak. August 20, 2014
Rated 4.0 out of 5.0 by Stay at the Crowne Plaza Basically a very nice hotel. Comfortable bed and room provided a good nights sleep. Breakfast buffet was a little disappointing but this was reported to the manager and hopefully will be corrected. August 19, 2014
Rated 5.0 out of 5.0 by Excellent service We found all the staff to be very helpful and friendly. The hotel was beautiful. August 18, 2014
Rated 3.0 out of 5.0 by Convinient location for travelers Right off highway, not much in the surrounding area without traveling(Patti's pantry good takeout) Can't believe they charged to "rent " a miniscule, delapidated refridgerator - looked like they found it on the side of the road. Other IGH properties have refridgerators and microwaves in the room. Bed very hard, needs good mattresws pad or new mattress. August 18, 2014
Rated 4.0 out of 5.0 by Convenient location Perfect location for travelers. Friendly , courteous staff Could use better mattress pads for more comfortable night's sleep. August 14, 2014
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