Crowne Plaza Southbury

Hotel Front Desk: 1-203-5987600

Hotel Fax: 1-203-5987541

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Bradley Airport (BDL)

- Distance from hotel: 50 MI/ 80.47 KM North East l

- Follow signs to I-91 South. Towards Hartford. Follow I-91 to Exit 32 A. (I-84 west). Take I-84 West to Exit 16. Make a Right of the exit. Hotel is ¼ mile on the right hand side.

LaGuardia International Airport (LGA)

- Distance from hotel: 80 MI/ 128.75 KM South West l

- Take the Grand Central Parkway East to the Van Wyck ExpresswayN to the Whitestone Bridge Follow to the Hutchinson River Parkway Bear Left onto I-684N towards Brewster, NY Take I-684 to Exit 9E I-84 TAKE I-84 TOWARDS DANBURY TO Exit 16

John F Kennedy international Airport (JFK)

- Distance from hotel: 85 MI/ 136.79 KM South West l

- Take the Van Wyck Expressway North to the Whitestone Bridge to the Hutchinson River Parkway Continue North for 17 miles. Bear Left onto I-684 N towards BrewsterNY. Take I-684 to Exit 9E I-84 TAKE I-84 TOWARDS DANBURY TO Exit 16. Make Right off Exit

Westchester County Airport (White Plains) (HPN)

- Distance from hotel: 52 MI/ 83.69 KM South West l

- Start out going northwest on Airport Rd toward Loop Rd, Turn slight right onto New King St., Turn left onto RT-120/Purchase St, Take the 1st right onto CR-135, Merge onto I-684 N, Merge onto I-84 E via EXIT 9E toward Danbury, Take the CT-188 exit, EXIT 16, toward Middlebury, Turn right onto Strongtown Rd/CT-188, hotel will be on your right.

Waterbury Train Station

- Distance from hotel: 10 MI/ 16.09 KM East

- Head Southwest to CT-188, left onto I-84 towards Waterbury, Take exit 21 for Meadow St/Bank St, Turn righ at Back st, Continue onto Meadow St, train station is on left.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- We have a well lit parking lot with 320 individual spots. We also offer park and ride. Call hotel for further information and fees.

Print Hotel Fact Sheet

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Hotel Highlights

Don't miss the daily breakfast buffet. Our dinner features seasonal menus from our talented Executive Chef Dana Smith. Our hotel's Arrowhead Restaurant & Lounge is one of the best in Southbury!
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Guest Reviews

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Overall Experience


based on 214 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Two nights at Crowne Plaza, Southbury


December 14, 2014

First time we have stayed at this Crowne Plaza and it is very nice but, like most Crowne Plazas it lacks a refrigerator in each room. The frig is an important item when travelling from far (Florida) and for many days. We visited our daughter, son-in-law and grandkids from nearby Oxford, CT. We had the oldest grandchild stay with us at the hotel and we all enjoyed using the indoor pool and restaurant facilities.
One staff member who waited on us three separate times and is the friendliest and sociable is Shaun. He served our breakfast two mornings and also lunch in the lounge with our whole family. He was great.
As a big user of the IHG hotel group I can tell you that Shaun represents you very well. He is an asset for sure and makes everyone happy.
Merry Christmas!!!

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Joke of a tsay


December 11, 2014

Wireless did not work. The spa did not work. Heater was noisy. Could not sleep. Was very glad to go back home.

Posted byHotelStaff
December 16, 2014
Dear Semyers, We Management and staff at the Crowne Plaza Southbury sincerely apologize for your recent stay experience, We have taken necessary steps to correct the situations for the internet, spa and the heating unit, Our goal is to provide you with a perfect 10 experience during your stay and we fell short of doing so., we look forward to your return so to provide you a perfect stay experience. We appreciate your time and comments Sincerely, Jude Mascsrenhas General Manager
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December 05, 2014

I stayed here 2 nights. The WiFi didn't work at all the 1st night and only worked sporadically the 2nd night. I need to use my computer, I would not have stayed here if I knew they didn't have functioning internet. The phone auto dial to the desk didn't work either.

I went to get coffee in the morning and the coffee pot is empty... no coffee. I then went for the breakfast buffet. I was served lukewarm coffee and the food was not good, stale and dried out.

I've stayed here before and usually have an okay experience. The rooms are decent, clean, the beds are nice. After this, I will probably stay elsewhere next time.

Posted byHotelStaff
December 08, 2014
Dear Dmetal, We sincerely apologize for youe experience during your recent visit to the Crowne Plaza Southbury, we have taken care of all the wifi issues in the Hotel immediately, The food and Beverage director has been notified of the cooffe being cold and the food quality, We very much appreciate your time and comments, we would like you to provide us an opportunity to make it right for you on your next stay Thank You, Jude Mascarenhas General Manager
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Don't stay here!


December 03, 2014


1The electic outlet for the coffee maker was not working, Had to find an inconvenient place to make tea.
2 No tea bags.
3 Phone cord was broken. No phone service.
4. Dog barking near our room at 5 am. Woke us up twice. Not what you want in vacation.
5. Possibly the worst, tasteless, greasieast clam chowder from the lounge. Could not eat it.
6. Room keys did not work. had to go back down to the lobby to have them replaced.
7. No microwave.
8. Not Fridg.
Overall- the worst hotel experiwnce I've ever had.

Posted byHotelStaff
December 06, 2014
Dear Guest, My sincere apologies for your stay experience, Our Housekeeping Manager and Chef have been notified about the condition of room amenties and the clam chowder, Our Goal is to provide you the perfect 10 experience and we fell short of doing so. We appreciate your time and comments to help us improve our services Thank You, Jude Mascarenhas General Manager
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