Rated 4.3 out of 5 by 118
Rated 3.0 out of 5.0 by Jamestnyc Unattentive Front Desk
As per my previous comments. Front desk needs to receive customer service training. Ignoring guest needs is unacceptable!
June 14, 2014
Rated 5.0 out of 5.0 by MDWI Nice surprise!
Pleasantly surprised at the quality of accomodations for someone traveling with a pet. Room showed no evidence of prior pet inhabitants. Being near the breakfast area was a plus for our pet as he woke up to the smell of bacon! Overall it was a pleasant weekend stay.
June 11, 2014
Rated 5.0 out of 5.0 by Smith55 Very nice experience
I would highly recommend this hotel to anyone who is staying in the Danbury area.
June 9, 2014
Rated 4.0 out of 5.0 by Dman610 I'll stay here again
Overall good place, consistent quality, staff always prompt friendly and courteous.
June 8, 2014
Rated 4.0 out of 5.0 by drsave Danbury Visit
The room was nice, and as a Platinum Member, my room was automatically upgraded upon arrival. While the in room wi-fi connection was better than my previous stay, it was still sketchy. The mattress was older and not the most comfortable.
June 3, 2014
Rated 4.0 out of 5.0 by mretw easy to get to
This hotel may not be a vacation destination, however it is a great hotel for a stop over or a few days. Very clean in a nice area. Quite with good parking. Easy to get to from the highway.
May 21, 2014
Rated 5.0 out of 5.0 Great hotel!
I would stay at this place again. The only issue we had was that we found some hair on the bed when we walked into the room, which really wasn't a big deal to me. The in room jacuzzi was awesome. The free breakfast was good, especially the pile of bacon! The hotel and room were very clean (minus the hair). I wish they had an indoor pool though. The outdoor pool was not open yet. It is easy to get to of of I-84. There are a few restaurants nearby that are decent.
I would recommend this place.
May 13, 2014
Rated 5.0 out of 5.0 by Hoopsters Excellent - as expected based upon my longterm experience!
As always, I placed my basketball team (10 players and parents) at Holiday Inn Express because they always provide a first-rate experience at a reasonable price. My team travels to 6 overnight tournaments every summer and I ALWAYS try to book my teams at Holiday Inn Express.
May 7, 2014
Rated 5.0 out of 5.0 by Eddie A Convenient Location, warm friendly atmosphere
While making our way up to New England, we pulled off the road early and decided to stay at this Holiday Inn Express for the night. We had many great choices for dinner and then we were able to relax in our warm cozy room that evening. The staff was warm friendly and helpful. Breakfast the next morning was more than we could have expected. Good choices and plenty to eat.
April 29, 2014
Rated 4.0 out of 5.0 by RJLAK Ease of access from I84
Staff friendly and good service. Access to restaurants was good.
April 12, 2014
Rated 5.0 out of 5.0 by dmc346 SUPERLATIVE
These folks are truly the standard for quality hospitality in hotel
The personnel of all levels are service driven, this is a reflection of
attitude at the top.
Check in and check out is always a pleasure.
The hotel of choice while in the Danbury area for me.
If all HI brands were run as this one is a negative comment would rarely be written by me.
March 23, 2014
Rated 5.0 out of 5.0 by PPARCH Good Stay
Overall a very good stay. I stay here whenever I am in the area.
March 16, 2014
Rated 5.0 out of 5.0 by Dolphin42966 Awesome experience!
Called about 1/2 hour before arrival. Danilo took my info and my keys were ready when I arrived. Room was warm and clean. Called the night guy for a 2 wake up calls and I got them. That's a plus! Had breakfast and I was full, that's important, What more can I say? I'll be back. There is no reason not to.
February 23, 2014
Rated 5.0 out of 5.0 by Mean streak Nice place
Stayed here on New Year's Eve. Location is nothing special but it is close to the highway and restaurants.
Room was very nice...... We will be back.
February 16, 2014
Rated 4.0 out of 5.0 by Gemal Nice place
Very quiet, simple but attractive. Spacious room, clean and confy.
I would stay there again and again.
February 12, 2014
Rated 5.0 out of 5.0 by YouFirstAfterMe Best Choice
This is a review on a particular stay, instead it is a general review of my experiences over the past 8 months which include around ~ 30 overnight stays.
The staff stands out for being very welcoming, sincere, and accommodating. The manager's attitude is fantastic which trickles down to all the others that I've met there. They remember my name and which rooms I prefer every time I arrive. On the occasions when I've needed something, their response was quick and sincere.
The rooms are nice sized, very clean, and up to date. Beds are comfortable. Heating/cooling equipment (heat pumps) look like they've all been recently replaced and work excellent. Bathrooms clean, well stocked, with good water pressure and temperature settings.
There are plenty of other hotel offerings in the vicinity, none of which I've tried, but I don't feel it necessary because this place gets it right.
February 11, 2014
Rated 5.0 out of 5.0 by dmc346 VERY ACCOMODATING
The people who manage and run this property are without peer.
This will remain my hotel of choice in the Danbury area.
As a side note the snow removal during the recent snow fall of 2/4 was excellent and most effective.
February 6, 2014
Rated 5.0 out of 5.0 by NewYorker84 Room and Comfort
Loved, loved, loved the king size bed. It was super comfortable and was able just to relax !
February 3, 2014
Rated 5.0 out of 5.0 by MartyQ Recent Stay
As usual, the staff and the facility provided the kind of experience I've grown to expect here. I am never disappointed.
January 14, 2014
Rated 4.0 out of 5.0 by rexcat3 Consistently good
Stayed here dozens of times with largely positive experiences. Seek out Manager Kevin for all your needs.
December 23, 2013
Rated 5.0 out of 5.0 by dmc643 ANOTHER OUTSTANDING STAY
Wonderful, friendly, staff. Good location very well managed and well kept property.
Snow and ice removal during recent storm was very efficiently and quickly done.
December 23, 2013
Rated 4.0 out of 5.0 by Efrit Great surprise
The holiday inn express in danbury was a great hotel for th value excellent beds and great comfort also great showers with wonderful water pressure will stay again!
December 9, 2013
Rated 5.0 out of 5.0 by EHtravelor Above average service & stay for a relatively nondescript location & property
We stay here regularly when visiting family nearby and find that this HIE provides comfortable beds, quiet rooms, and great service from staff. The fitness room has two treadmills, and elliptical, bicycle and free weights. There is an outdoor pool. Breakfast is typical HIE, but is well stocked at all times and the food is nice & fresh. It is close to Trader Joe's, the Danbury Mall, a diner across the street and Rosy Tomorrows restaurant. I'd definitely stay here when on business or thru travel.
December 1, 2013
Rated 4.0 out of 5.0 by Mishfre Great Hotel
Beautiful Property, Friendly Staff, Clean, Great Breakfast.
No indoor pool or spa, only an outdoor pool, so not good for children in the winter.
November 28, 2013
Rated 4.0 out of 5.0 by findaway66 Very quiet and comfortable
I had a very relaxing experience where I was able to sleep well. The hotel room was a little under par as there were items from the previous guest still on the floor (bottle caps, coins, etc). I am not sure if it is protocol but I was not greeted as a Priority Club Gold member and did was not offered complimentary bottled water and/or snacks. Otherwise, it was a great location as well as a great place to relax for during a business trip.
November 17, 2013
Rated 3.0 out of 5.0 by Shine4U Not up to Holiday Inn Standards...
Stayed Oct 18 and 19. We did not think it met the high Holiday Inn standards.
This hotel is well off I-84. The poorly lit parking lot may be able to fit everyone, but would be tight on a sold-out night. There are several restaurants within walking distance of the hotel. Doors into the hotel do not open automatically.
Our check-in was fine. We found the single hotel elevator to be very slow and had a dirty floor both days we were there. The fairly narrow hallway to our room was well lit, but we thought the carpet was old and stained.
Inside the room we found all expected amenities including fridge and microwave. A big irritant however was the proximity of the entry door and the bathroom door. If the bathroom door is open, you can not get in from the hallway as the bathroom door covers it preventing entry. We thought maintenance in the room on several other items could be improved.
The shower had good water pressure, and hot water in the afternoon/evening, but barely warm water was the best we could get in the morning. This is really not acceptable. Everything else in the bathroom worked as designed.
Beds were clean, comfortable and had adequate pillows. Sheets were fresh. However, the bed did make a loud squeaking noise each time you get in or out.
The breakfast area had an adequate number of tables and was well laid out. The hot breakfast was typical and was not bad.
Bottom line, we would likely consider other area hotels the next time we are in Danbury.
October 27, 2013
Rated 5.0 out of 5.0 by PittsburghMom Manager Kevin Went Above & Beyond!
Manager Kevin went above and beyond to offer excellent customer service when he did not have to! When we decided to stay a third day and use our points the 800 number said that there were no rooms available for points usage so we would have to ask the manager to release an additional room. Manager Kevin quickly and cheerfully released a room, allowed us to stay in the same room and also allowed us to check out late. All the while I saw Kevin manage what seemed like a full hotel on his own, stock the drink machine and always managing a smile. Please thank Kevin for his superior customer service. My family and I are greatly appreciative!
October 23, 2013
Rated 4.0 out of 5.0 by jacquelyn28 First floor room too loud
My friend and I booked a room at the hotel for a wedding near by. The bride had dropped off welcome bags at the hotels of her guests and our bags made it to us safely. The staff was courteous and prompt. The room was a little loud, though. We were on the first floor next to the stairwell and rooms where housekeeping and food prep occurred. Starting very early in the morning there was a lot of doors opening and closing disrupting our sleep. Other than that the room was clean and everything was in order.
October 23, 2013
Rated 5.0 out of 5.0 by Jackson417 So relaxed as if at home!
Staff goes out of their way to make you most comfortable.
Bed and breakfast are superb and the location affords us excellent dining and shopping.
October 18, 2013
Rated 4.0 out of 5.0 by laarrry Great room- bed needs to be replaced
Great room- bed needs to be replaced-
The mattress was lumpy and hard
No conducive to a great nights sleep
October 17, 2013