Crowne Plaza Springfield

Hotel Front Desk: 1-217-5297777

Hotel Fax: 1-217-5296666

Hotel Email: rross@cpspringfield.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Abraham Lincoln Capital Airport (SPI)

- Distance from hotel: 8 MI/ 12.87 KM North West l

- Complimentary shuttle available

- A complimentary shuttle van is provided for guests that need transportation to and from the airport.

Train
Amtrak

- Distance from hotel: 4 MI/ 6.44 KM North West

- www.mapquest.com

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- Car Parking Available

- Complimentary Daily Self-Parking

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 518 reviews
82%
Recommend This Property
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Ratings Breakdown

518reviews

  • 5 Stars
    239
  • 4 Stars
    137
  • 3 Stars
    75
  • 2 Stars
    47
  • 1 Stars
    20

Excellent location

By

May 26, 2015

club

Spent a week at this location and enjoyed the stay very much. Overall this is a very well maintained property and the staff was also very attentive. Food in the hotel restaurant and bar was very good as well.

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Great Hotel for Meetings/ Conferences

By

May 20, 2015

club

I really enjoyed my over night stay...I was very comfortable. I wish I could take the bed home with me. The showers was so relaxing. Customer Service was very polite and professional. Loved It.

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Rooms need upgrading.

By

May 18, 2015

club

Our room was great compared to friends that also stayed there. Two couples had to have maintenance come in and replace their thermostats to make the A/C work. One couple checked in to find the window open and could not get it to close.
Our biggest complaint was the faucet in the sink. You had to keep playing with it to get it to stop dripping water. Like I said the rooms need upgrading.

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Good hotel questionable resteraunt experience

By

May 15, 2015

club

Pleasant staff, but did not reserve rooms promised. Service at breakfast was poor. Food not hot.

Posted by CustomerCare
May 25, 2015
Dear Anonymous, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests. We appreciate you have regarded our staff pleasant and nice to see your perfect 5 stars rating with the room type received and your sleep quality. Your high ratings makes it all worth our efforts. However, it is regrettable if your dining experience did not live up to your expectations. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences in order to meet our guests' needs and expectations. Once again, thank you for staying with us. We value you as an IHG Rewards Club member and hope this experience will not deter you from giving us another opportunity to make your stay as pleasant as possible. Sincerely, Divina P. Case Manager IHGCare
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