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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4

based on 778 reviews
82%
Recommend This Property

Ratings Breakdown

778reviews

  • 5 Stars
    378
  • 4 Stars
    193
  • 3 Stars
    99
  • 2 Stars
    70
  • 1 Stars
    38

Great Place To Stay

By

July 26, 2016

club

We just spent 4 nights at the Crown Plaza in Springfield, IL. It was a very nice room, nice size bathroom, excellent housekeeping, friendly staff, comfortable meeting area to visit with friends, nice covered carport to unload luggage, nice view of the parking lot (instead of air conditioning units), and easy access to Interstate highways. I give them a 5 out of 5 star rating!

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Great Hotel

By

July 25, 2016

platinumelite

This hotel just recently had major upgrades and it looks wonderful. Staff are very nice and professional. There are plenty of restaurants within walking distance if you choose not to eat at the lovely restaurant in the hotel. I would recommend this hotel to anyone.

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Overnight stay

By

July 24, 2016

club

The Crowne Plaza was easy to locate, had plenty of free parking, very comfortable beds and nice decor. I felt the price was excellent for such value

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Good hotel, great staff

By

July 20, 2016

club

I was here for a car club convention which mostly took over the hotel. The staff was wonderful and responded quickly. I found that the pillows and bed were a bit soft for my taste. The only disappointment was the pool, which oddly is on the top floor of the hotel. There were pool-heating issues, which the hotel apologized for, however, the pool area was rather dingy and not very inviting, and certainly not up to the quality of the rest of the facility.

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Lovely hotel

By

July 20, 2016

club

Everything about our stay was perfect. No troubles to report, and staff was caring and attentive.

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very comfortable bed and great price

By

July 20, 2016

service was excellent the staff was great bed was super comfortable,location was easy to get to and from.The room was very clean the extra pillows I had asked for upon making my reservations were in room when i got there it was a great place to stay can't what to stay again

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Crowne Plaza, Springfield

By

July 17, 2016

club

Good place to stay and convenient to the freeway. Meeting spaces were adequate for most any group.

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A perfectly servicable hotel

By

July 17, 2016

club

Just what you would expect from a Crowne Plaza. Only nitpicks I had was doors slamming during the night (there has to be a way to stop that) and the bed was a little soft.

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Clean, Courteous and Comfortable

By

July 08, 2016

Checking in late in the evening was effortless. Staff were very helpful and kind.
Room was very clean and beds were extremely comfortable.
Quiet hotel, even with my room near the soda and ice machine. Didn't hear a thing.
Absolutely would recommend again. Definitely will be staying here when in town again.

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Excellent mattresses

By

July 05, 2016

club

Solid and comfortable. Linens were clean and fresh. would definitely stay again.

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Awesome Stay:

By

July 04, 2016

club

Great hotel, very comfortable with friendly and helpful staff.

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Awesome Hotel!

By

July 01, 2016

club

This hotel is first class and we thoroughly enjoyed our stay. We don't usually stay in hotels this nice but because we were here for a conference we decided it would be easiest to stay here. If we could stay again for the same price we would book it in a minute.

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