Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Julie.Baker@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

- Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Subway

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 808 reviews
60%
Recommend This Property
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Ratings Breakdown

808reviews

  • 5 Stars
    239
  • 4 Stars
    177
  • 3 Stars
    137
  • 2 Stars
    121
  • 1 Stars
    134

Stay away in the winter

By

March 05, 2015

my recent stay was less than pleasant at the crown plaza downtown. The first issue I had was the parking garage. It was jam packed, hard to navigate and full, so we had no choice but to do valet. It was only an extra $10, so ok, we dealt with it. We get to the room, a 2 bedroom premium suite, and discover there was NO HEAT in the living room! It was 24 degrees and snowing outside! We called down to the front desk, and a service man promptly came. "Fixed" it and left about 20 minutes later. After 1 hour we were still freezing, so we called again. Once again a different service man came up, spent over 1 hour in our room working on it only to tell us that it probably couldn't be fixed. Of course by this time we asked to switch rooms, which we were told there weren't any rooms to switch to because they were full. The ice maker down the hall wasn't working either, so we had to go up 2 floors for ice. Not a big deal. But still added to our frustration. I understand they were full, and that they weren't able to accommodate our request. Everyone was very friendly and understanding, however it really ruined our girls weekend experience. We ended up with a discount on the room, and hopefully a free night for future use, which was promised to be sent in the mail. Hopefully I receive that soon. Bottom line, this hotel needs some serious updating to the rooms. The lobby and reception area was nice, unfortunately it didn't flow into the rooms.

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lack of service

By

March 04, 2015

platinumelite

- lack of interest from the staff
- outdated ands need reno
- 20 min waits for the valet

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Comfortable bed and great view.

By

March 04, 2015

club

The room was clean with a comfortable bed and I had a great view of the river and Arch.

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Excellent location

By

March 04, 2015

We had a very nice stay, the Hotel is very close to most tourist and sporting activities. The staff where nice we would defiantly stay there again.

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