Crowne Plaza St. Paul-Riverfront

Hotel Front Desk: 11-651-2921900

Hotel Fax: 11-651-6050189

Hotel Email: sales.cpstpaul@graveshospitalitystp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Minneapolis-St.Paul International Arpt (MSP)

- Distance from hotel: 11 MI/ 17.7 KM North East l

- From Airport: Take I-494 East to Highway 5 (7th Street). Follow Highway 5 to downtown St Paul. Turn right/East onto Kellogg Boulevard. At third stoplight, turn left/North onto Wabasha Street - Hotel and parking ramp on right.

St. Paul Downtown Holman Field (STP)

- Distance from hotel: 1.8 MI/ 2.9 KM North West l

- Take Bayfield Street West. Bayfield Street turns into Fillmore Avenue. Turn right/North onto Robert Street. Turn left/West onto Kellogg Boulevard. After three blocks, turn right/North onto Wabasha Street - Hotel and parking ramp on right.

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- Car Parking Available

- Self-Parking Fee: 18.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.5

based on 595 reviews
66%
Recommend This Property
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Ratings Breakdown

595reviews

  • 5 Stars
    207
  • 4 Stars
    125
  • 3 Stars
    99
  • 2 Stars
    107
  • 1 Stars
    57

My experience.

By

February 27, 2015

Please refer to my earlier comments posted in this evaluation for specifics. I typically enjoy my stay at Crowne Plaza Hotels, but in this case, it was less than pleasant.

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Excellent Customer Service

By

February 26, 2015

club

We stayed at the Crowne Plaza Hotel in St. Paul on Valentine's Day of 2015. We were very impressed with the front desk staff. We have stayed here the past 3 years overnight while attending a Valentine's Day Ball held here. They have always been accommodating but this year were even more so. We had made some room requests when we booked 2 months before our stay. When we arrived they had us in a room in a completely different area then we had requested. We let them know what our request had been and why it was important for us to have a room close to the ball (we were helping to keep things in our room that others needed during the ball and wanted a room close to the ballroom). They immediately worked on getting a room ready and ensured they met our requests. I was so impressed with the willingness and speed to meet our requests. Thank you!!

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Crowne Plaza St. Paul

By

February 26, 2015

Stay was on Feb 22, 2015. Property is in process of being remodeled, we had a newly renovated room. Very nice, but way too small for four people. Front desk stated that new bigger beds have been placed in rooms. Nice beds but not enough room to move around in room with four people.

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Construction

By

February 21, 2015

club

Avoid this hotel until they finish remodeling. And even then, it may be that the remodeled rooms are improperly insulated so that you can hear every movement your neighbor makes.

Posted by HotelStaff
February 23, 2015
Greetings Sam7million, We here at the Crowne Plaza St. Paul-Riverfront thank you for your time and are disheartened to read about your experience. We depend on our guests’ reviews in order to improve upon opportunities and pinpoint miscommunications. We sincerely apologize for any discontentment during your stay and realize that our opportunities are ever-changing. I have passed your concerns on to management and assure proper steps are being taken to correct any areas of opportunity. Best regards, Ian H. (Guest Relations Coordinator) To keep up with renovation details and news check out this URL: http://graveshospitality.com/intercontinental/
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