Crowne Plaza St. Paul-Riverfront

Hotel Front Desk: 11-651-2921900

Hotel Fax: 11-651-6050189

Hotel Email: sales.cpstpaul@graveshospitalitystp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Minneapolis-St.Paul International Arpt (MSP)

- Distance from hotel: 11 MI/ 17.7 KM North East l

- From Airport: Take I-494 East to Highway 5 (7th Street). Follow Highway 5 to downtown St Paul. Turn right/East onto Kellogg Boulevard. At third stoplight, turn left/North onto Wabasha Street - Hotel and parking ramp on right.

St. Paul Downtown Holman Field (STP)

- Distance from hotel: 1.8 MI/ 2.9 KM North West l

- Take Bayfield Street West. Bayfield Street turns into Fillmore Avenue. Turn right/North onto Robert Street. Turn left/West onto Kellogg Boulevard. After three blocks, turn right/North onto Wabasha Street - Hotel and parking ramp on right.

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- Car Parking Available

- Self-Parking Fee: 18.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

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Hotel Highlights

St. Paul's historic Riverfront is about to be shaken, not stirred. On the bluffs of St. Paul's Mississippi nestled among award-winning museums, theaters and concert halls, a new kind of hotel is getting ready for its debut. Timeless sophistication with a mid-century esthetic. Endless amenities and a signature restaurant and lounge. Recently voted America's Most Romantic city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.5

based on 540 reviews
65%
Recommend This Property
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Ratings Breakdown

540reviews

  • 5 Stars
    184
  • 4 Stars
    112
  • 3 Stars
    93
  • 2 Stars
    97
  • 1 Stars
    54

Another poor experience in saint paul.

By

December 21, 2014

platinumelite

This was another attempt at this location and was disappointed again. Greeting without any acknowledgment of my status, no choice of greeting gift. Messy lobby and most other common areas. The port of call was a joke, very poor service from male white bartender working monday night. He was more concerned about his friends at the bar and fantasy football team than customers. Room was clean but very small, no paper at door in morning or folio at exit. If this is going to be an intercontinental they have a lot of work to do. Last time at this hotel is was similar experience but took 3 room changes to finally find a clean one. Both times at check in zero mention of member status and lobby bar service was poor then as well.

Posted byHotelStaff
December 24, 2014
Dear Todd, We apologize for the disappointing experiences that you encountered while staying with us. I am deeply sorry, that you were not recognized as a loyal IHG Reward's Elite member. As I am sure you are aware of our hotel lobby is undergoing a much needed renovation and I apologize for the disappear condition that you encountered. If your schedule permits, please feel free to contact me at jnelson@graveshospitalitystp.com with your confirmation number at your earliest convenience as I would like to investigate this further and follow up with you to make this situation right with you. Sincerely, Jonathan Nelson Night Manager
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Great location with new modifications.

By

December 18, 2014

Hotel is an excellent choice if attending an event at the Xcel energy center. Hotel was under renovation but it did not effect our stay. Would definitely stay again.

Posted byHotelStaff
December 24, 2014
We are delighted to hear you enjoyed our convenient location near the Xcel Energy Center. We'll look forward to seeing you again in the future!
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Great Hotel in Saint Paul, MN

By

December 17, 2014

platinumelite

I stayed at this hotel as a place to crash after a local night out. The property is undergoing renovations, but the room we were given was spectacular. They have done an excellent job with the renovations so far, and the hotel will look great once everything is done.

Posted byHotelStaff
December 24, 2014
Dear bml5760 Thank you for your kind comments, we are glad that you loved the room. As you mentioned, the hotel is going under some much needed renovations we are glad to hear that it did not interrupt your stay. The renovations will look great once everything is done, and we encourage you to visit us again to see the difference.
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Under construction

By

December 17, 2014

club

I understand the hotel is under construction, so Hotel is not at its best right now. I was a guest at the hotel and the parking garage was full when I needed to check in. I had to pay for valet parking because of an event at the hotel. A heads up when I booked my room would have been nice, just so I knew what I needed to do upon arrival. Every time I stay here I get a different rate. What is up with that? The rooms are nice, love the Keurig in the room!!

Posted byHotelStaff
December 24, 2014
Dear gmajean, Thank you for your feedback, I we are glad you enjoyed the room and loved the coffee maker. I apologize any troubles you may have encountered when attempting to find a parking location. The 320 Wabasha Ramp, which is connected to the hotel, is a public parking ramp and depending on hotel or events at the Xcel center does tend to fill the ramp to its capacity. To accommodate our guest the hotel offers guests a discounted valet overnight rate for only $1 then what the parking ramp chargers. To answer your question regarding rates,. The hotel offers multiple pricing structures which are affected by room types and the level of business (supply and demand). Rates often fluctuate on a daily basis and often increase as the stay date gets closer. I hope I was able to answer your questions. Thank you for staying with us, Jonathan Nelson Night Manager
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