Rated 3.5 out of 5 by 373
Rated 3.0 out of 5.0 by Gogo Big room view of Arch awesome
Had a great view of the arch and very spacious room. Had the A/C worked the visit would have been better.
Note no breakfast style like you see at other chains. They have a restaurant in the hotel but expensive.
One of the beds was very uncomfortable. Had a major divot in it from past guests.
October 26, 2012
Rated 2.0 out of 5.0 by StLouiswedding Dirty and loud but a nice location
The lobby looks nice, but after that the rest of the hotel looks shabby. After arriving in my room I noticed the complimentary lotion was half used, all flat surfaces were dusty and there were fingernails on the nightstand. Several other people from my group were in the same hotel and a lack of cleanliness seemed to be the norm so requesting a different room seemed pointless. The hotel is in a great location, right across from the Arch. There is no soundproofing so even on the 26th floor you can hear traffic like you're standing on the sidewalk. On the plus side, the staff was all very nice. Overall, the price was high for the condition of the hotel. Other people from our group stayed at nearby hotels for less cost, nicer rooms and included breakfast. I wouldn't recommend this hotel.
October 20, 2012
Rated 5.0 out of 5.0 by Kip4 Wonderful accommodations!
We recently stayed at Crowne Plaza and had a great experience! The view from our suite was breathtaking, the rooms were luxurious and comfy and we were just walking distance to so many things including Kemolls Top of the Met where we dined.
We are already planning another stay at Crowne Plaza!
Only wished we would have had a bath tub rather than walk in shower but no big deal.
October 19, 2012
Rated 2.0 out of 5.0 by chattycathy Good location!
This was very close to the Arch if you were visiting that tourist attraction. We were in town for a convention which was about 5 blocks away. Check in went fine. People were courteous and polite, customer service was great.
Our room was very large and the beds were very comfortable. However the heating and air were very old and you really couldn't regulate the temperature in the room. It was either warmer or colder, and I couldn't really tell any difference in which way I turned the knob.
We stayed 3 nights, and one of those days we received no hand towels at all. The 2nd morning I asked for fresh towels, and was told none were available, unfortunately ours were all dirty. That evening we returned and still didn't have one towel or wash cloth. After calling the front desk we were promptly given clean towels. The parking lot was a little scary, and there was a smell of trash when you came in the back entrance to the hotel, it was overpowering.
I wouldn't want to go stay there again, sorry. I was just too uncomfortable.
October 11, 2012
Rated 5.0 out of 5.0 by ThomasFN Great service!
The service from the moment we checked in and during our
stay was extremley helpful in giving us help from parking our car,
places to dine and sights to see within walking distance.
Our room was very comfortable and clean.
I would highly recommend and stay at The Crown Plaza Hotel.
October 5, 2012