Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Amtrak St. Louis Station

- Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.


MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Guest Reviews

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Overall Experience


based on 533 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great beds for sleeping


July 28, 2014

I truly enjoyed my stay at the Crowne Plaza Downtown St. Louis. My family and I stayed two nights in a two queen bed room. The beds are so comfortable that I had the best sleep I have experienced in a hotel. The rooms were also quiet - the AC unit was not loud at all, and hall noise was minimal. We all enjoyed the little "spa" packets with scents and lotions. My only critiques are that there is no small coffee pot to make two cups of coffee - the coffee maker only makes one cup at a time, and did not include two coffee packets. We called down to get more coffee for the next morning, and our request was fulfilled quickly. The other is that while the tv offers online internet, the keyboard had no batteries. No matter since we had brought our own device to search downtown interests.

I highly recommend purchasing Metrolink day passes for your stay. We bought these to take the train (a station is a mere 4 blocks south) to the Forest Park area where you can take a trolley to the Zoo, the Art Museum, Science Center, etc. We also took a trolley to the excellent City Museum downtown. So easy to get around without the hassle of parking or traffic.

Overall, the Crowne Plaza was a wonderful place!

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Horrible Service


July 27, 2014


We recently visited St Louis from South Africa and stayed at your hotel. While the view from our room was excellent, we were deeply disappointed by the services we received. The customer service was appalling. I was literally screamed at at one point all because I was trying to understand how the Air Conditioning works and whether I could turn it off. Also, I stayed on the line for 30 mins trying to get through to your IT department for assistance with wifi (which didn't work 90% of my stay there!). And I called to ask for a facecloth -- still waiting for it.

I think you stand a chance of a better ratingif you sort out the attitude of your employees.

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Esay access and parking


July 27, 2014

We had a great time at a very reasonable cost, we were treated great ! very Pleased we will be back.

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Avoid when Cardinals are in town


July 26, 2014

The staff seemed unprepared for the influx of guests on Sunday July 20th. Unable to check in before the 3:00 PM guideline, I had to endure another wait in line at 3:00 PM. At first, they did not have all personnel ready for the guests. The wait took close to 30 minutes just to get to front desk. Then they had to find a clean room. Explanation was the 12:00 PM check out, 3:00 PM check in and the nine game Cards home-stand. I am sure some guests waited an hour after we got checked in. Room was clean. Missing some towels due to too many guests and short turnaround.

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