Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Samantha.VanDeMark@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

- Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Subway

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.4

based on 530 reviews
64%
Recommend This Property
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Ratings Breakdown

530reviews

  • 5 Stars
    169
  • 4 Stars
    114
  • 3 Stars
    98
  • 2 Stars
    74
  • 1 Stars
    75

Avoid when Cardinals are in town

By

July 26, 2014

The staff seemed unprepared for the influx of guests on Sunday July 20th. Unable to check in before the 3:00 PM guideline, I had to endure another wait in line at 3:00 PM. At first, they did not have all personnel ready for the guests. The wait took close to 30 minutes just to get to front desk. Then they had to find a clean room. Explanation was the 12:00 PM check out, 3:00 PM check in and the nine game Cards home-stand. I am sure some guests waited an hour after we got checked in. Room was clean. Missing some towels due to too many guests and short turnaround.

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Great Service

By

July 26, 2014

The people at the front desk are the absolute BEST, especially TANYA! Our room was too cold, but we managed to enjoy ourselves anyway. Entry light bulbs never replaced. Not enough elevators, and the up escalator was down for repairs.

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crowne St. Louis

By

July 24, 2014

club

The front desk manager, Satish was excellent..........

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This hotel needs work!

By

July 24, 2014

club

We were so excited to spend the night at the CP. The web site made it look fabulous-- modern, clean, and convenient. HOWEVER. . . .room 806 was pathetic! First, we had problems even getting in. The magnetic key did not work and security had to come up. The next day, we had another door problem and the security guard (who just returned from helping another guest) said each door is different. Some doors require pushing the handle up, others down. I suggested putting stickers on the door to advise guests!!!!! Once we finally got into the room. . . . The curtains had holes in them. The tall lamp had no light-bulb. The alarm clock did not work (and yes, I checked that it was plugged into the socket). Then, even worse. . . the room had NO towels. I looked everywhere. Not a white cloth in sight. I gave up. FIRE housekeeping?1?!?!?! The next morning. . . (when I bucked it over the phone, I was told the price included breakfast), so we naturally went downstairs and could smell (literally) the bacon. The attendant told me that we had to go to the lounge, on the 29th floor. WHAT? So, hungry, we went back up the slow elevator. Bacon? Not a chance. Carbs, carbs, and more carbs: toast, bagels, pastries, cereal, etc. Good strawberries, though. When we tried to swim in the pool...YUCK! You have to ascend creepy stairs to a less-than inviting level (above 29). The bathroom and shower (for 1 person) was GROSS. The pool was not inviting at all and in the evening, it was full of loud twenty-somethings. Luckily the next day one of the employees extended our 12 noon checkout so my child could swim for an hour. To get the spectacular view of the Arch (as the websiite flaunts), you have to climb to the observation tower, which is BEHIND the pool area. Would have never found it if another mom had not pointed it out. Overall, VERY unhappy here. So many stunning hotels on the same block. Just my luck to get the worst one!

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