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St. Paul-Riverfront
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1 800 593 5708
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Hotel Contact Information
Hotel Front Desk: 11-651-2921900
Hotel Fax: 11-651-6050189
Hotel Fax: 11-651-6050189
Rated 3.6 out of 5 by 150
reviewers.
Rated 1.0 out of 5.0 Dissapointing experience
I have to admit I was surprised and disappointed in my recent stay st the Crowns St Paul Rivergront. The front desk staff at check in was distracted and I needed to come back down as they forgot to provide everything. In my room the select comfort bed did not hold air and no one came repair it after being reported. The closet door was falling off and housekeeping didn't make bed after the first night. All they appeared to do was replace towels.
I will really have to question if I stay here again as my company has discounts with other hotels in downtown St Paul.
May 20, 2013
Rated 5.0 out of 5.0 by JNS2013 Loved our Stay
We spent a night at the Crowne Plaza and had a wonderful time. The staff was friendly and helpful. Our room was very nice with a beautiful view of the river. We can't wait to go back for another quick getaway. The location is great for families. The science museum is just down the street.
May 20, 2013
Rated 3.0 out of 5.0 by JipsiLove Sleep well...I'd hope
I really liked my stay accept I thought it was obnoxious that I was charged for using a telephone. This was my first time booking a hotel so maybe this is a norm I have to get used to. Everything was beautiful accept for the cleanliness of the room but that's okay. I was with a bunch of teenagers who are too impressed by expensive things to notice stuff like that. But I definitely had my full and would never go again.
May 18, 2013
Rated 3.0 out of 5.0 by Navaneet Reviews
The rooms were great, however, service was not that great. We had to shower in cold water in the morning almost everyday. They never provided toothpaste, body wash shampoo or soap as default. You have to request them everyday. Therefore, next time I may not choose them for my staying at St Paul as their service is not proportional to the amount they are charging.
May 17, 2013
Rated 3.0 out of 5.0 by Kathy45 Front desk staff not up to the job
We were there for my son's wedding. There seemed to be no communication between the event staff and the front desk. We had negotiated reduced pricefor parking for ourselves and our guests. 100% of the people I spoke to were charged the full price. Even after I pointed this rate out upon checking in, I was charged the full price. Some people who caught it got their bill reduced by the difference in the prices. But I expect those who did not catch it were charged the full rate.
Our keys regularly deactivated. I had to replace my key at least 5 times over our 4 night stay.
The front desk staff was sometimes rude to our guests.
On another note, our room was beautiful and the housekeeping folks did a good job.
May 17, 2013
Rated 5.0 out of 5.0 by Jeff123412341234 Very nice hotel, great location, nice view
Everything was great: the cleanliness, the breakfast, the view. There was one issue where wireless internet didn't work in our floor, and this caused some inconvenience. It might be different in other floors - it's worth verifying it before coming - if that is important to you - otherwise, the alternative is to work in the lobby.
May 16, 2013
Rated 5.0 out of 5.0 by ponyluvnh Had a wonderful stay
The St. Paul-Riverfront Crowne Plaza is a great place to stay. We were there for a wedding. Our rooms were very clean and nice, the staff were extremely helpful. I was very pleased to see the hotel was hosting a conference for disabled people. While the wait for elevators was at times very long it was worth it.
The area around the hotel is very nice and easy to walk to. Loved the Landmark Center and walked across the river for the Gangster Cave and city tours. We had a fabulous time. I highly recommend this hotel.
May 16, 2013
Rated 5.0 out of 5.0 by Alices Excellent Hotel
The sleep number bed was worth the stay...Fantastic staff and beautiful River View - clean and cozy!
May 11, 2013
