Rated 4.4 out of 5 by 106
Rated 5.0 out of 5.0 by Chuckie Great overall hotel
Beautiful, well-maintained, clean quiet, ggod ambience.
November 10, 2012
Rated 5.0 out of 5.0 by Jillian Nice Hotel
Our room was clean , nicely decorated and had a great TV and internet service. We were able to bring our small dog in also and she gave it 5 woofs. The restaurant was good and the wait staff was very attentive. We will be back
November 7, 2012
Rated 5.0 out of 5.0 by wlipman My 40th High School Reunion
This freshly-renovated, elegant hotel was the site of my 40th High School Reunion. There is not a single detail which wasn't seen to by a very highly-trained staff. Things went so effortlessly that we guests were left to do what guests are supposed to do: enjoy themselves, and then luxuriate in rooms whose modern decor belied the warmth with which the refitting of this hotel was accomplished.
The food was magnificent, the occasion was magnificent, and the Crowne Plaza could have not been more of a wonderful experience if they tried. Everything was done so seamlessly that it belied the skill and dedication of each member of the staff. Job well and nobly done!
November 2, 2012
Rated 5.0 out of 5.0 by clynne16 Best, most accomadating place for my 40th high school reunion
From the moment I walked into the Crowne in Suffern everything was perfect. The check in went flawlessly. My room was ready and very spacious, clean and comfortable. The reunion was fabulous partly because your hotel was so warm and comfortable. The food was excellent. The service was impeccable. I grew up in Spring Valley and it was wonderful to be back in Rockland County. Thank you for everything you did to make my 40th high school reunion so wonderful.
November 2, 2012
Rated 4.0 out of 5.0 by StephG Great Customer Service
My husband and I recently stayed at this hotel as party of a wedding block!! We immediately thought the hotel was beautiful. Once we got home, we realized we forgot a toiletries bag which had our cologne and perfume in it. My husband called and luckily, housekeeping had turned everything in! Instead of keeping the expensive cologne, the staff was honest and did the right thing. Thanks to their honesty and professionalism, we were able to get our things back.
Thank you for that!
October 27, 2012
Rated 5.0 out of 5.0 by Skidoomom Friendly, helpful staff
In addition to a very well kept facility, the staff at CP Suffern is outstanding. I am a frequent guest and they get to know my preferences and anticipate my needs. Their friendly greetings and fun banter make for an enjoyable stay.
October 27, 2012
Rated 5.0 out of 5.0 by ambulancenysvara Very Good
I had a very good experience here , the room was large and the bed was immense very clean and neat , the food was very good here and bar tender nice .. The only minor thing i had to say i thought it was still very expensive but since i was at a conference and all the things were worth being there . It evened it self out. I would stay there again if the conference is there next year.
October 21, 2012
Rated 4.0 out of 5.0 by Skigirl Skigirl
Having the bar in the open lobby is not a good idea. A group was thrown out and the bar was closed because they were noisy. Bars usually are noisy and there were a few large groups in the hotel that night. Rooms complained about the noise coming from individual rooms, coming from the bar and coming from the lobby. With the open atrium style, there's no place in the hotel to go! Staff at the bar, during the day, was very unaccomodating. Rooms were lovely!
October 12, 2012