Crowne Plaza Suffern-Mahwah

Hotel Front Desk: 1-845-3574800

Hotel Fax: 1-845-9181475

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Newark Liberty Airport (EWR)

- Distance from hotel: 35 MI/ 56.33 KM South East l

- US1 9 N/US1 & 9/US1 N/US9 N toward NEWARK DOWNTOWN-Merge RT21 N toward NEWARK US 46E Garden State Prkwy North to the NYS Thruway N (I87) take Ex 14B (Airmont Road) turn right onto Airmont Road. At first traffic turn left onto Executive Boulevard.

John F. Kennedy International Airport (JFK)

- Distance from hotel: 60 MI/ 96.56 KM North East l

- Grand Central Pkwy West over the Triboro Bridge to the Major Deegan to the NYS Thruway (I-87) North. Take the NYS Thruway North over the Tappan Zee Bridge to Exit 14B end of the ramp, turn right and left turn at first traffic light into Executive Blvd.

La Guardia Airport (LGA)

- Distance from hotel: 45 MI/ 72.42 KM North West l

- Grand Central Pkwy West over the Triboro Bridge to the Major Deegan follow to the NYS Thruway North (I-87). Stay on the Thruway, over the Tappan Zee Bridge to Exit 14B . At the end of the ramp turn right, first traffic light turn left onto Executive Blvd.

Suffern Line of Metro North

- Distance from hotel: 4 MI/ 6.44 KM West

- From Train station take lft. onto orange Ave., 1st traffic light make Rt onto Lafayette Ave, go straight onto Rt 59 East, take Rt 59 to traffic intersection for Airmont rd, make left onto Airmont Rd, 4th traffic light make lft onto Exec. Blvd.



- Distance from hotel: 30 MI/ 48.28 KM East

- From Manhattan take George Washington Bridge to Palisades Parkway. Take exit 9w (not route 9w). This takes you to NYS Thruway. Follow north to exit 14b. Make a right off exit then left at the next light. Crowne Plaza is downhill on the left.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Ample and complimentary

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Hotel Highlights

The towns of Nyack and Piermont are just a few minutes away. They boast many fine shops, antiques, restaurants and, of course, the scenic Hudson River. For history there is much to do and see in and around Suffern. Shopping is always an alternative and we have many choices from one of the largest malls, Palisades Center Mall, or the Outlets at Woodbury Commons. Metlife Stadium is just 35 min away.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 356 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



June 01, 2015


总体不错,床铺舒适,达到我的预期。酒店大堂很大,但是有些空旷。希望晚餐菜式可以多一些。 服务员效率不是很高。

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Comfortable Bed


June 01, 2015

I stay ay this particular hotel whenever I travel this way on business. The accommodations are alway clean and cocomfortable. On this particular visit the hotel was having problems with their televion reception and only analog channels were available.

Posted by HotelStaff
June 02, 2015
Dear Cuse 15, Thank you for the 4 stars! We all appreciate it. We lost our HD channels during these past violent storms and were waiting for a replacement part. It will be fixed today. I am sorry for the inconvenience. Bob Wilson General Manager
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Short Stay


May 27, 2015


I was very please with the room that I was in. It is A beautiful Hotel

Posted by HotelStaff
June 01, 2015
Dear Agrium, Thank you for the 4 stars! It is appreciated. Please come back and visit us again soon for a longer stay. Bob Wilson General Manager
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A good hotel experience marred by horrible customer service


May 26, 2015


The front-desk was rude and un-inviting.

* It was late at night and I can understand that the front desk staff may have been tired. But we had just driven 5 hours as well and expected some warmth. Instead it was a very rude front desk attendant who really wanted nothing to do with us
* Did not welcome us as a Platinum Ambassador guest
* When we requested a late check-out, it was initially denied. I explained that as a Platinum Ambassador, that's the least we can expect and he said there was nothing he could do. Had pity on us and allowed us a 12:30PM checkout upon further request.
* I asked about water in the room.. pointed us to purchase at $4 or $5 a bottle. Again, my experience with most IHG hotels has been pleasant and they respect the status but we felt very let down here.
* He gave us the keys and pointed to the elevator.. no mention of the option of bonus miles till I mentioned it myself.

This is no way for a hotel to be treating any guest, let alone with IHG status.

Posted by HotelStaff
May 29, 2015
Dear SunnyVT, We truly apologize for the troubles you encountered during check in. We strive to provide the very best in guest service, and we did not live up to this standard for you during your stay. We will address this situation with our staff and coach them so this will never happen again. Again, we apologize for all the troubles you had. We hope to see you in the near future. Bob Wilson General Manager
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