Rated 4.5 out of 5 by 194
Rated 5.0 out of 5.0 by zalmenl1 very nice hotel
I came to these hotel with my family
its a very nice hotel , clean rooms ,nice big lobby
will come next time again
August 25, 2014
Rated 3.0 out of 5.0 by IHG Frequent Traveller Comfortable bed. Poor service
This is a recently upgraded hotel that looks very nice. But, if they continue with the way they clean the common areas, it will look like a dump in a year.
The room did not have a trash can. The previous guest had dumped their garbage under the sink for that reason, which was not cleaned up by the cleaning crew. When I reported that to the front desk, they just came and picked them up. They did not bring a trash can.
Had to ask for pillow cases twice to get only one and a promise to bring another one, which was never fulfilled.
There were no sheets in the room for a sofa bed. No shampoo.
The coffee quality in the room was not good.
The manager on duty was not very accommodating. I has asked for two queen beds. I was given a king bed and a sofa bed.
August 23, 2014
Rated 5.0 out of 5.0 by mjcrusier great hotel
really clean, great breakfast, staff was friendly, best hotel in suffern
August 21, 2014