Rated 4.4 out of 5 by 150
Rated 5.0 out of 5.0 by kgl23 Horse Racing
We chose to stay at the Crowne Plaza Coogee Beach, as we were in Sydney attending Royal Randwick. Reception desk was very pleasant, cafe & bar are tidy & very inviting. A room with a view topped of our stay. Recommend this location if you are in the area. We'll be back. :)
August 3, 2013
Rated 5.0 out of 5.0 by pennyjane Most enjoyable stay.
We loved our experience at Coogee Crowne Plaza. The staff were excellent and very helpful; the room was clean and very comfortable, the breakfast was yummy and a great location just across from the beach. We would certainly recommend to our friends and family. What a great spot for overseas travellers to show off our beautiful beaches. The coastline walk was amazing.
July 28, 2013
Rated 5.0 out of 5.0 by ink10035719 cleanliness room and nice & profession service
1 receptionist so profession
2 house keeping excellent
I will stay here again, when I back sydney at next time.
July 27, 2013
Rated 5.0 out of 5.0 by Hrki Great location and friendly service
You cannot beat this location - it was a real joy going to sleep in a comfortable bed with the sound of waves crashing in the background. The food and service were faultless.
July 26, 2013
Rated 5.0 out of 5.0 by Neo70 Coogee Revisited
Greta location, friendly staff and what better way to end a day and begin a day looking out over Coogee Beach.
July 25, 2013
Rated 5.0 out of 5.0 by fr8dog Crowne Plaza Coogee Beach
I travel a lot and this is one of my favorite hotels. First and foremost what's not to like about being able to walk across the road to the beach! The staff are always friendly, courteous and professional, there is a very good breakfast buffet with a (beach) view, the rooms are clean and functional, and complimentary access to the Titan Gym is an excellent perk.
July 16, 2013
Rated 4.0 out of 5.0 by dow186 Service Ain't With A Smile
Room and location were excellent.
Service from the front desk was poor, which took the shine of an otherwise good hotel experience.
July 14, 2013
Rated 5.0 out of 5.0 by AnnaInJuly Highly Recommended. Great value.
Serene setting, professional friendly staff, every detail was handled perfectly. All my family had to do was relax and enjoy the experience. Don't skip the breakfasts, they are a highlight.
The Plaza is to be highly commended for the professionalism of its staff, from reception to the porter to cleaner.
We plan to come back again for a longer stay.
Thanks so much.
July 12, 2013
Rated 4.0 out of 5.0 by MoonDawg Good Choice
This was my first visit to Australia. I flew in the previous week from the U.S. and stayed at a different hotel. My company requires a full day of rest after an overseas flight so I stayed Saturday and Sunday night at the other hotel. I was driven to Young, NSW on Monday morning to complete my assignment. The first hotel was a learning experience. I overbooked my stay and had a lot of trouble having the unused portion refunded. I chose the hotel because of it was close to the airport, but they had no airport shuttle service! There was a charge for everything. Internet, parking, even joining the rewards program was not free. Welcome to Australia.
I returned to Sydney the following Friday to fly home Saturday and was not staying in that hotel again. I chose the Crowne Plaza mainly because I'm a platinum elite rewards member. The Crowne was a breath of fresh air. Not only was it a nicer hotel with a better location, it was no more expensive and offered free internet and a cheap airport shuttle. I was treated like royalty and given a room upgrade per my rewards club status. I know where I'll be staying on my next trip down under.
July 9, 2013
Rated 5.0 out of 5.0 by carmel62 great place to get away.
The service, staff and room was great just what we like from a crown hotel. Coogee crown plaza is a great location for a great relaxing getaway, with great brekkies, servive and no worries but to enjoying ourselves.
July 6, 2013
Rated 5.0 out of 5.0 Great customer service
This has been my wife and I second stay at the Coogee Crowne Plaza.
We have enjoyed our stay. The customer service is top shelf with the staff very keen to satisfy our every need.
The hotel is ideally situated at Coogee Beach and provides an excellent view over the ocean. It is very relaxing.
The seafood platter we had in the restaurant was superb and the manner in which the waiting staff looked after us was very pleasing.
July 6, 2013
Rated 4.0 out of 5.0 by familywithkids123 Great Staff
Our family with 3 kids enjoyed their stay at Crowne Plaza, despite the terrible weather. At every turn, the staff were fantastic, very friendly and helpful.
The breakfast buffet was marvellous, I'd highly recommend the range and quality of food and drinks on offer.
It would have been preferable to have a few plates and some cutlery in the room, the room probably wasn't quite as roomy as I would have hoped. Most of the room pillows were rather soft, a range of firmness would be ideal.
Overall, we enjoyed our stay and would be happy to return.
July 6, 2013
Rated 5.0 out of 5.0 by holinnfan quality
great location, friendly and helpful staff and service
July 5, 2013
Rated 5.0 out of 5.0 by CoogeeIsFab Amazing Views
Stayed here for one night in an Ocean View Room - amazing! Very comfortable rooms, nicely designed to maximise your comfort. The staff were all very friendly and professional and went out of their way to make me feel welcome. The food and service in Bluesalt Bar and Restaurant are excellent - highly recommended! And all of this just steps to the Ocean. Will definitely visit again very soon!
July 5, 2013
Rated 5.0 out of 5.0 by AThiers Customer Service
Great Customer Service Friendly Staff and lovely smiles from all staff members. Felt like a happy place to be :-)
June 27, 2013
Rated 5.0 out of 5.0 by KBeth Great Staff
I have the luck of staying at this hotel for business trips. I have only been there once prior to this stay, but from the moment I checked in, the receptionist (and I do wish I remember her name, she is so friendly and nice!!) instantly called me by name and had the friendliest smile and welcome back for me. I really felt as if I were returning to a place where they cared about me as an individual. I also had the chance to hang out at the small bar adjacent to the reception desk, and the bartender there was very interesting and took the time to talk with my coworkers and me and made us feel quite at home.
June 27, 2013
Rated 5.0 out of 5.0 by Rockyboy17 Best hotel in Sydney
My family and I travel to Sydney a lot to see family and friends, in the past we have stayed at the Intercontinental in the city or the holiday inn , in the rocks. After staying at the Crowne Plaza in Coogee we will be staying here every time we travel down.
The rooms were modern, clean and spacious. The staff in all areas were not only friendly and helpful but they seemed to be very happy and would often show a sense of humour as well as they were very thoughtful and helpful with our children.
The layout for being able to have guests over to visit and still enjoy the views in the bar area is fantastic. The food was very good every time, the drinks selection was good and not over priced, the location was superb and it was less time to get to the airport than it has been in the past from the city. We were able to sit in comfortable arm chairs with ocean views while we entertained guests in the bar area and the staff offered table service with a smile. We had friends stay and they agreed the hotel was fantastic. Even though the Blues state of origin team was there as well as an AFL team and the hotel was packed, we still got great fast and friendly service, to me that says a lot when a hotel can pull it all together with a smile when under pressure.
We will be rewarding your hotel with our loyalty from here on in.
We will be back again, and very soon
June 25, 2013
Rated 5.0 out of 5.0 by Blue4eva Great Service Great location.
Great reception staff, super comfy beds, great buffy breakfast. Stayed for state of origin. Plan to stay again but for longer. Perfect location for a hotel. :)
June 24, 2013
Rated 5.0 out of 5.0 by Antony1 Meals, dining area
I judge a hotel on the level of service and friendliness at the reception and concierge areas, both were excellent and very helpful.
I also assess a hotel on the first meal of the day, which is often the most important. A great breakfast selection especially the cooked breakfast area and in particular the eggs benedict, my favourite - a great kitchen. Great coffee service too.
Great view over Coogee beach whilst having breakfast.
June 20, 2013
Rated 5.0 out of 5.0 by ColetteT Very comfortable bed and room and very friendly service.
Very welcoming on arrival. Room upgrade really appreciated and made my business stay more productive. Would definitely stay there again.
June 20, 2013
Rated 5.0 out of 5.0 by POL1305 Great beach location
Crowne Plaza Coogee is a great hotel close proximity to beach, restaurants and sporting arenas.
It is always a relaxing stay due to the ambience of the surroundings and staff are always keen to make your stay very enjoyable. In Sydney, Crowne Plaza Coogee is always our first choice destination.
June 20, 2013
Rated 2.0 out of 5.0 by DeborahC no electricity!
I just wanted to write a quick review as I was pretty shocked at the fact that the hotel had no electricity for one of the days during our short stay! I would not have been as bothered if this was a fault that just happened but it was planned maintenance work! We checked in on the Saturday afternoon and were not told then about this even though it was planned for the next day. The first we heard about this was on return to our room that evening as a letter and a small glow stick had been left in the room informing us. The electricity was off then for most of the following day. There is no way we could have been in a small hotel room with 2 young children for an hour never mind a day so we tried to stay out most of the day however on our return the power was still off and did not come on until around 5pm! I have to say I would rather we were informed either by email before arrival or when we checked in as it was pretty inconvenient with small children and the free tea and coffee offered in the lobby was not really compensation for this!
It was a shame this tainted our stay as the hotel seemed really nice and the location is excellent.
June 19, 2013
Rated 1.0 out of 5.0 by Bubb Very disappointed
We booked in advance for a stay on a long weekend for a wedding and were told 4 days prior that there would be no power in the hotel between 11.30-4.00. Basically the time we would be in the room getting ready for the wedding. We had to move to another hotel for that 4.5 hr timeframe which mucked up our whole day. Staff were polite & apologetic, but it does not make up for the experience. Why would a 4 1/2* hotel book electrical work on a long weekend. I will not stay at this hotel again.
June 19, 2013
Rated 4.0 out of 5.0 by TK76 Disruptive Noise
This hotel was undergoing renovations when I visited and yet it was almost unnoticeable.
The room (second floor)was right over a bus stop and the windows were not sound proof. I felt as if I was trying to sleep in the middle of the street! ;-(
I did get a room change for my second night(8th floor) and it was perfect!!
The staff is very accommodating. Hopefully the rooms on the lower floors will have all windows checked for sound proofing.
June 9, 2013
Rated 2.0 out of 5.0 by BPow Too expensive for what it offered.
While the front office staff were very helpful and friendly, the restaurant service was poor. Waited a long time for both a table in the restaurant and then for breakfast to be completed. Food was not of a good standard. Our room was not serviced until 5.30 in the afternoon and then only after making a complaint. Towels were only changed upon request. Given the amount of money paid, this was not worth it. Location was good. I would not stay here again.
June 9, 2013
Rated 5.0 out of 5.0 by zion4mybackyard Beautiful, relaxing and close to everything
As a Platinum member I was recognized and upgraded to an ocean view room with a balcony. It was a very comfortable and quiet room with a great view. The hotel is just across the road from the beach and there is nothing to obstruct the seascape. It is also just one street over from several good restaurants and shops. Guest services were very helpful and prompt in fulfilling requests. Overall it was a very pleasant area and very relaxing stay. I have stayed at this property twice now and these are the reasons I will keep coming back.
The only drawbacks were not having a guest laundry and the bathroom looked outdated. The fixtures were worn out gold metal that didn't seem in keeping with the rest of the decor and there were places caulked in the shower tiles where you could tell fixtures had been moved without replacing the tile.
June 6, 2013
Rated 5.0 out of 5.0 by Brad11 Nice hotel, excellent service
Service was absolutely top-notch; great support for everything we needed for a little toddler; no residual noise; superb quality breakfast
May 29, 2013
Rated 4.0 out of 5.0 by Kerry511 Met all my needs
Convenient location. Easy to stay. Pleasant staff.
Room provided all my needs for my stay.
May 25, 2013
Rated 4.0 out of 5.0 by Bbbbbbbbking Great location Excellent Staff
the staff were excellent and made you feel welcome. At the time the hotel was being renovated and was noisy at times due to construction work. On Saturday night the music from the downstairs bar was extremely noisy amplifying through the Foyer. Without these two sources of noise the hotel would be 5 star. The staff where friendly, accommodating and pleasant. They where the Crowne Plaza's best asset.
May 21, 2013
Rated 5.0 out of 5.0 by PANCHO2013 The best
Very good hotel. Very friendly staff, excellent view of the beach. spacious room
May 15, 2013