Rated 4.7 out of 5 by 80
Rated 5.0 out of 5.0 by Catherinel Spacious and comfortable
The room was perfect for my son, husband and myself. It offered privacy and comfort. The kitchenette was handy to keep our cooler items cold. the bed was comfortable and towels soft. I will stay at a Staybridge whenever possible.
August 2, 2014
Rated 5.0 out of 5.0 by misty97 very nice hotel
My husband and I stayed here as a lay over on our way to Canada. We were so impressed upon checking in and it kept on getting better. We were so surprised when we walked into our room. There was a full kitchen, sectional couch and nice queen size bed. The bathroom was very clean. After getting settled we went outside to check the grounds. There was a covered patio with gas grills. We decided to sit and have a glass of wine before dinner. Another guest joined us shortly after. It was nice to sit and chat with some other people (he was from CT too) We then had dinner at the restaurant in the hotel. Very nice meal. We decided to sit out side by the fire pit while we finished our wine and again were joined by another guest. This time a mother with her two daughters. We had a lovely chat with them and then called it a night. I would highly recommend the Staybridge!
August 1, 2014
Rated 4.0 out of 5.0 by lorifr1 Stay at Staybridge when Visiting Syracuse!
The room was beautiful and clean. The bed was extremely comfortable. The location was convenient. The staff was very pleasant. The breakfast was excellent. I enjoyed it all. The hotel shares a pool with the adjacent Holiday Inn.
July 30, 2014
Rated 5.0 out of 5.0 by GerryXPO Great Staff in all areas.
The check in and staff at the desk were great.( Taylor) The food service for the complimentary Grill and Chill ( Jessica) were as nice as being home. Actually better since I didn't have to clean up.
Thank the staff for me.
July 28, 2014
Rated 5.0 out of 5.0 by Kris2014 Excellent hotel with excellent staff!
I spent 10 nights in a studio suite at the Staybridge Syracuse (Liverpool) hotel. The rooms are very modern and clean (which is very important to me). I had everything needed for an extended stay. Having a full kitchen is wonderful if you don't want to eat out for every meal. The staff is absolutely wonderful and I thoroughly enjoyed the evening social. I met some very nice people who shared the same sentiments about the evening social. The only minor dislike is the fact that the hotel is not completely non-smoking (I know it's a personal preference). We saw pets, but I only heard a dog barking in a room once during my stay, so that was good. Overall, a wonderful experience away from home. Staybridge has become one of my favorite brands from IHG. Keep up the great work!
July 26, 2014
Rated 5.0 out of 5.0 by Starfire Nationals
Great place to stay for the car show, rooms nice, staff friendly, good breakfast, bbq available, close to drug store and restaurants.
July 25, 2014
Rated 4.0 out of 5.0 by 00beast Great service
The staff and management at this location was extremely nice and helpful with questions, getting directions to area attractions and events.
July 24, 2014
Rated 5.0 out of 5.0 by Skykark6 Convenient location and friendly staff
This hotel offers convenience to the Syracuse area, NY Thruway and Interstate. The rooms were very clean, comfortable beds, and well lit parking lot. Staff are friendly and attentive. 2nd consecutive stay at this property. Recommended hotel
July 23, 2014
Rated 5.0 out of 5.0 by CanadianTourist room
Busy weekend during Nationals week in Syracuse but the service
July 23, 2014
Rated 5.0 out of 5.0 by no nickname for me hvac issues
The A/C system is sketchy. The thermostat is in the living room, the two bedrooms are subject to the living room reading. You put two adults in a room with a closed door and the room gest warm but the living room is cool. The bedrooms should be able to be controlled on its own.
July 23, 2014
Rated 5.0 out of 5.0 by PaulGs1934 Best Hotel Ever
I travel up from Florida at least once a year and stay for a week. This hotel is the best we've ever stayed at. They go out of their way to meet your special requests (I needed to be on the ground level) and the staff is always happy to help. They have a wonderful dinner for free from Monday to Thursday and a great hot breakfast every morning. The rooms are large and have a full kitchen. Very clean and you can even order room service from the Holiday Inn attached on the other side. It's a must stay at kind of hotel if you are going to the Syracuse area. I will never stay anywhere else!
July 22, 2014
Rated 2.0 out of 5.0 by KPQ84 Poor stay, rough sleep
I was booked in on Sunday night and noticed a loud buzzing noise. I had trouble sleeping and complained on Monday morning. I was informed that I had been placed directly above the boiler room which was having issues. They told me it was being worked on. When I returned from work on Monday the sound was still present. I wasn't offered another room until 10pm Monday when I called for a wake up call the next day.
I was very disappointed that as an Elite Platinum member, having stayed at this hotel on prior trips, I was placed above a known problem. Further adding to the issue was nothing was done about it until Tuesday when it was finally fixed. I know the staff has little control over such matters but management should be aware of potential issues and avoid booking people into rooms that could be affected.
July 15, 2014
Rated 1.0 out of 5.0 by PL333 Beds were horrible
Overall Hotel is fine but the beds were very uncomfortable
July 14, 2014
Rated 5.0 out of 5.0 by Cassielou Great experience
Everything was great, the staff were friendly and helpful, the room exceeded expectations and breakfast selection was good.
July 9, 2014
Rated 5.0 out of 5.0 by Ottawan Friendly staff, nice room, deep pool
Our last minute stay was great. The front desk staff was very helpful, even going so far as helping me get oatmeal for my hungry baby when we checked in late in the evening. The room was very spacious with modern decor. The pool was great - warm and had a true deep end. The hot breakfast buffet was great and had a large variety.
July 1, 2014
Rated 5.0 out of 5.0 by slopoke Great service
Staff were a great help in meeting our requests. Coffee service in the early morning could be improved upon.
July 1, 2014
Rated 5.0 out of 5.0 by Nana Jane Comfortable Suite
Loved the large one bedroom suite. The beds were comfortable. There were several of us in the room. There was plenty of room, it was great having a full sized refrigerator.
June 29, 2014
Rated 5.0 out of 5.0 by myersrpi Clean rooms with modern look.
Stayed here for the Syracuse 1/2 Ironman. There were many people in the hotel for the same race. The hotel offered to start breakfast for people in the race a 5AM which was nice but we left at 4AM so we couldn't take advantage of it. Hotel is about 25min from the race start. Rooms were very clean. Nice modern look to the room. It's nice that the hotel was attached to the Holiday Inn so we could walk inside to the pool and restaurant.
June 25, 2014
Rated 5.0 out of 5.0 by Rohde Comforable bed and great service
I have said it all in this survey and I would highly recommend this facility to others. This is one of the best hotel stays I have experienced in a long time.
June 19, 2014
Rated 5.0 out of 5.0 by Jess756 Absolutely Positive Experience
Clean room, Friendly Service, Close to Destiny USA, Free shuttle, and very nice experience overall! The team at Staybridge was so friendly and offered to help with anything I would need during my stay. The room was comfortable and nice. I was so surprised about the size of the room. It was bigger than my NYC apartment! Thank you for such a great and easy experience!
June 16, 2014
Rated 5.0 out of 5.0 by SBnD Travelling home from Europe
After being awake over 24 hours travelling here from Italy, this was the perfect place to crash before driving home the next day. The staff was great, the room very comfortable and the hotel very well maintained.
June 16, 2014
Rated 5.0 out of 5.0 by Shelbyt One of the nicest rooms we've stayed in
Clean, comfortable, beautiful spacious room with kitchen facilities and a large sofa/seating area. Very spacious. Lovely place to stay for a few nights, although we only stayed for one. Will book again if we are in Syracuse!
June 10, 2014
Rated 5.0 out of 5.0 by bigjohnson great job
this was my first stay at Staybridge suites and being a recently built makes this an outstanding hotel
June 9, 2014
Rated 3.0 out of 5.0 by Doug40 Nice room but cold water and phone broke
Beautiful room but when I complained about the cold water and both phones in the room being broke I was just told I'm sorry I guess they didn't feel like any compensation was due for tat I think it makes for an uncomfortable stay when u can't even call down to the front desk and u got to wait for the water to get warm
June 5, 2014
Rated 5.0 out of 5.0 by RWXNY Leisure travel
Completely enjoyed everything about the Liverpool Staybridge Suites - an absolutely terrific property with great service, attentiveness, cleanliness, etc. Breakfast was excellent and had numerous hot and cold options. Would recommend and would definitely stay again!
May 30, 2014
Rated 5.0 out of 5.0 by Josie56 Convenient
The suite set up was perfect for our family. The rooms were quiet and the taco bar on Thursday evening was a welcome surprise.
May 23, 2014
Rated 5.0 out of 5.0 by Nicole W. Great stay!
I was in town for 2 nights, and had a great stay at Staybridge! We arrived around 11pm, and the staff were perky and efficient checking us in, which was perfect after a long drive. Our room was clean and huge, and felt so comfortable. Breakfast was perfect. I will absolutely be back!
March 7, 2014
Rated 5.0 out of 5.0 by Robert98 Comfortable suite, excellent breakfast, friendly staff.
Everything was wonderful - 1st stay at Staybridge Suites- will not be my last. Searching hard for a negative- only one I could think of was plow noise working at 6am to plow after major snow. Stay was a great experience. As a Platnum Elite member I hotel often for work- i would rate it 4.9 out of 5.
February 13, 2014
Rated 5.0 out of 5.0 by cfont711 great
perfect stay - we came early and they switched things around to get us in our suite. clean, quiet , comfortable- - loved it
February 12, 2014
Rated 5.0 out of 5.0 by Bleuberry Wonderful Staff
I have NEVER seen a staff member have a frown on their face or hear a discouraging word come from them. They have ALWAYS been accomodating, prompt and friendly to any of my needs.
I feel like I am "going home" when I stay at Staybridge in Syracuse, NY and I am looking forward to the next stay as well. There is no other choice who I would rather stay with. You WILL love them too..... and you'll never leave with an empty stomach either.
February 12, 2014