Rated 4.6 out of 5 by 117
Rated 5.0 out of 5.0 by Parla Great Staff and Hotel!!
My husband I were here on a business trip. We stay at numerous locations throughout the US and this was by far the cleanest and nicest hotel we have stayed in! We will be staying here the next time we are in town. Great staff, very accommodating to the guests needs, very friendly and welcoming. Breakfast was very good and rooms very comfortable!
May 14, 2014
Rated 5.0 out of 5.0 by Becky2357 Very comfortable
Right next to a really GREAT restaurant! I was kinda disappointed in the workout room...but overall a really nice, clean hotel.
May 5, 2014
Rated 5.0 out of 5.0 by Artlady27 Guest Artist was happy with accommodations.
Central NY Decorative Artists have used your hotel for our guest artists for the last 4 years. We have always had a good review from the artists. All of these artists travel frequently and stay in hotels.
We will continue to book through Holiday Inn Express.
April 30, 2014
Rated 4.0 out of 5.0 by Marybethvw Comfortable bed, clean room
I enjoyed my stay at the Holiday Inn in Syracuse. And now that my child will be attending Syracuse University I'm sure I'll be back. The room was comfortable and clean. And the breakfast had a lot of variety and there was plenty of food available.
April 19, 2014
Rated 3.0 out of 5.0 Not a 4.6 rating
Would have liked two king size beds in the room which I don't think they offer. The pillows were very comfortable. There was a constant humming in the room which we could not identify and it was hard to fall asleep. Compared to other HIE I stayed at the price was too expensive. The biggest downfall is the high tension wires right outside the back of the hotel.
April 7, 2014
Rated 5.0 out of 5.0 by hoblob excellent service and facilities.
I had a very long stay here and i would recommend this location to everyone. The entire staff here are so friendly and caring. I feel as though in the long stay I have made new friends in life.
The general manager Sarah is outstanding and so is all of her team members here.
Thank you for the wonderful stay.
April 4, 2014
Rated 5.0 out of 5.0 by nomore nicknames convenient and quick
They do a great job for the business traveler; check in and check out is quick and the breakfast buffet is geared right for the person who wants to get in and out quickly
March 31, 2014
Rated 4.0 out of 5.0 by JPINNC Exceptional Front Desk Staff
Treated very well - being an IHG Rewards member makes a difference.
March 28, 2014
Rated 5.0 out of 5.0 by Tigg72 Nice Home Away From Home
Every time I travel to the area I stay at this hotel. The staff are friendly and always willing to help. The breakfast has a great fresh selection.
March 18, 2014
Rated 5.0 out of 5.0 by Keith819 Nice stay
Had a nice stay while visiting our family in Syracuse. Plan to stay at DeWitt again for our Easter visit. Easy access off of 690.
Pool was warm (yea). Friendly staff.
February 24, 2014
Rated 5.0 out of 5.0 by Tigg72 Friendly staff and comfortable rooms
I always stay here when visiting the area. The staff is always friendly and attentive to any needs or concerns. The rooms have always been clean and the breakfast fully stocked.
February 21, 2014
Rated 5.0 out of 5.0 by onyxig Awesome Hotel
Nothing but great experience. Would highly recommend.
February 15, 2014
Rated 5.0 out of 5.0 by Evans99 # 1 in Syracuse
My preferred Hotel for all my travels to Syracuse, and there are many. The staff and management at this property are simply the best, friendly and welcoming. The cleanliness and attention to detail you will find here are 2nd to none. Breakfast is always great and you will never find a crumb on a counter or table, completely immaculate. My only disappointment is when I don’t plan ahead and the property is sold out and I have to stay elsewhere.
Very close to shopping and many restaurants up and down Erie Blvd.
January 11, 2014
Rated 5.0 out of 5.0 by Bri7844 Great hotel Great staff
This is a great holiday inn express. Starting with the young woman that checked me in very helpful and friendly. Then she made a great dinner recommendation to me!!
The breakfast staff was great !!
Everything was clean and neat!!
will stay here the next time in town
December 20, 2013
Rated 5.0 out of 5.0 by siren clean, great staff, good breakfast
All the staff was extremely helpful, but Jeanine in the breakfast room went above and beyond. She really made my stay a great experience. Looking forward to my next stay in Syracuse.
December 15, 2013
Rated 5.0 out of 5.0 by Conservative123 Another Great Experience
My family and I travel to Syracuse at least 3 times per year to shop at Destiny USA.
Even though there are several hotels that are closer to the mall we choose to stay here. It is one of the few hotels that actually have rooms with 2 queen size beds which is nice for our family of 4 on a budget.
The staff are great and the breakfast is always good.
It is also very close to many great places to eat.
December 11, 2013
Rated 5.0 out of 5.0 by Rivergirl GREAT BEDS!!!
We frequently stay here due to a relative living in a near by nursing facility.
The desk staff are always very welcoming and pleasant.
This past stay we were upgraded and the room was so nice!
Very clean, and the beds are extremely comfortable!!!!!
The complimentary breakfast is always good, refilled frequently and fresh! The woman who we usually see working is very diligent in keeping everything filled and running smoothly! KUDOS!!
PS, LOVE the cookies and coffee in the lobby in the evening!
November 20, 2013
Rated 5.0 out of 5.0 by OakLizJ Great Stay!
I was in town for business and for the price per night this was a great pick. Room was clean and comfortable. There was a desk so I was able to set up my laptop and work at night. Close to target and places to eat. Overall very satisfied with my stay.
November 11, 2013
Rated 5.0 out of 5.0 by Marstix Nice rooms and good variety for breakfast.
Second time staying. A little pricey since it was parents weekend at Syracuse University. Very professional staff, clean rooms, great variety for breakfast. I would recommend to anyone going to the Syracuse area to stay here.
November 10, 2013
Rated 4.0 out of 5.0 by Wakawaka Always a good stay
We stay here when visiting Syracuse. Although its away from the hotel clusters and from downtown, it is very close to restaurants and shopping in Dewitt, and it is very easy to get onto Rt 690 to take you anywhere. The rooms have always been clean, as has been the room where breakfast is served. I appreciate having coffee generally available all day. Prices are competitive.
November 3, 2013
Rated 4.0 out of 5.0 by Trollare Could have been prefect!
Great place, everything was 5 stars, if it wasn't for the bedwetter plastic sheets that makes you feel like you are sleeping in a ziploc bag...
October 26, 2013
Rated 5.0 out of 5.0 by jake765 friendly staff ,great breakfast
first time staying at this Holiday Inn Express. easy access from 690 with a number of shopping opportunities in the area. would definitely stay here again.
October 24, 2013
Rated 4.0 out of 5.0 by Mary111 clean room, comfortable beds, good breakfast
We got a great night's sleep on the comfortable beds. There were quite a few choices for breakfast and the items were replenished quickly. The hotel was located close to the highway exit so it was easy to find.
October 23, 2013
Rated 5.0 out of 5.0 by ike123 Nice place to stay for business traver
Clean Room, friendly staff, free wifi, good breakfast at no additional cost. I'd stay here again
October 22, 2013
Rated 5.0 out of 5.0 by YvonneM Wonderful staff
I checked in after a 12 Hour drive and the staff was
Wonderful! I was madeTo feel at Home. The staff seemed to really care about my needs. The room was very clean and quiet.
October 19, 2013
Rated 5.0 out of 5.0 by BBailey182 Good job as usual
When visiting Syracuse, I usually stay here. It's a great location, and the rooms are always satisfactory.
October 12, 2013
Rated 5.0 out of 5.0 by CAL42 Excellent room and hospitable staff
We were very satisfied with our recent stay. We appreciated the upgrade to our room. The suite was very roomy and comfortable.
We were very pleased with the numerous breakfast choices provided. All staff members were courteous and very helpful.
October 9, 2013
Rated 5.0 out of 5.0 by Cleverfox DeWitt stay
It was a ncie place with a friendly staff. This place looks like new with a staff that seems proud to be there. Provided great information.
October 1, 2013
Rated 5.0 out of 5.0 by TravelingStacey Enjoyed my stay and would come again
I was recently on a business trip and stayed at this hotel for 10 days. I was very surprised to find the room nicely appointed.
Not only was the bed comfortable but so was the lounge chair. I really appreciated the lighting in the bathroom. Even at a nicer property I find the lighting lacking. Not fun putting makeup on w/low light. I really appreciated the attentiveness of the staff. I had one issue I reported that became a nonissue very quickly. I'm not a fan of Holiday Inns and was very leery about staying here. I had such a good experience that when given the opportunity I would stay at another Holiday Inn Express. BTW be sure to ask about the Golds Gym. My only complaint is that no one mentioned to me that the hotel has a relationship with the gym. Considering how teeny tiny the hotel gym is you'd think they'd remember to say something. Be sure to ask. I heard from a member that its really nice.
September 30, 2013
Rated 5.0 out of 5.0 by LilBud13 As always, a delightful experience
The service is exemplary aided by an excellent staff from Deaana the Manager to Jenine in the kitchen, everyone is professional and friendly. My husband and I stay very often as my daughter and son-in-law live in DeWitt and visiting my granddaughter is of utmost importance. She is now three, and we have stayed with you since her birth when our bedroom became hers. We feel like family and are treated as such. Deaana makes sure that there is a chair in my bathroom as I an handicapped and we are inpressed by the excellent service.
September 28, 2013