Crowne Plaza Syracuse

Hotel Front Desk: 1-315-4797000

Hotel Fax: 1-315-4722700

Hotel Email: guestservices@cpsyracuse.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hancock Intl Airport (SYR)

- Distance from hotel: 7 MI/ 11.27 KM North East l

- Exit Airport onto Rt 81 Southto Exit 18- Harrison & Adams Streets. Continue past Harrison to Adams Sts. At Adams make left U turn onto Almond St. Continue 2 blocks on Almond St. to the Hotel.

Ithaca Tompkins Regional Airport (ITH)

- Distance from hotel: 61 MI/ 98.17 KM South West l

- Exit Airport to St Rt 13 North to Cortland. Merge onto 81 North. 81 North to Exit 18- Harrison & Adams Streets. Ramp becomes Almond St. follow left, hotel is directly ahead. Continue 2 blocks, turn right into our driveway.

Greater Rochester Intl Airport (ROC)

- Distance from hotel: 92 MI/ 148.06 KM West l

- Exit airport to Rt 490 East to Rt 90 East. 90 East to exit 36 to 81 South to Exit 18- Harrison & Adams Streets. Continue Past Harrison to Adams. At Adams take SHARP left onto Almond St. Continue 2 block on Almond St. to the Hotel

Train
Syracuse Regional Transporation Center

- Distance from hotel: 3 MI/ 4.83 KM North West

- From our Driveway- right on Almond to Erie Blvd. Left on Erie Blvd. to State St. Right on State St. to Salina St. Merge right onto Salina to Hiawatha Blvd. Right on Haiwatha to Park St. Right to enter access road.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Covered parking available for hotel guests in garage adjacent to hotel. At your own risk. $9.00 per day for overnight guest parking. no oversized vehicles’ clearance of 7”

Print Hotel Fact Sheet

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Hotel Highlights

The hotel's location in downtown Syracuse, New York offers patrons a fantastic view from almost any room. Accommodations are enhanced to ensure comfort and include conveniences like free Wi-Fi access.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 269 reviews
81%
Recommend This Property
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Ratings Breakdown

269reviews

  • 5 Stars
    120
  • 4 Stars
    70
  • 3 Stars
    42
  • 2 Stars
    23
  • 1 Stars
    14

Good other than humming

By

September 29, 2014

club

Stay at hotel served its purpose for business. There was a consistent humming noise coming from the 19th floor, which may have been from the elevators, or the A/C unit, not sure. It is the second time I have stayed there, in the second room and heard humming noises both times. Other than that everything was clean, and staff was nice.

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Good quick stay

By

September 28, 2014

club

Staff was friendly and quick. Service in bar area is slow and understaffed.

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Things that need to be addressed.

By

September 27, 2014

The hotel was nice. I have a few complaints.

There were no drawers in which to put clothing. I like to unpack into drawers.

It was hard to take a shower without wetting the floor.

Our alarm clock didn't work at all...not as a clock, a radio, or an alarm.

When we called the desk at night to ask for a wake up call, no one answered.

On Saturday, we went into the restaurant for lunch. We waited 1 hour and 5 minutes before the food was finally served. We missed a class due to this delay.

Posted byHotelStaff
September 30, 2014
Hello Natlee, Thank you for staying with us as well as your review! Your feedback is very helpful. I am sorry for the inconvenience that occurred during your stay. All of your points will be taken to heart and are ways we can provide better service to our valued guests. I do hope you give us another chance and hope to see you soon. ~Front Office Management
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I don't think you get it.

By

September 26, 2014

club

All the questions you asked during the survey should be rated between 7-9. This should be you minimum level of service. As a traveler, I expect nice rooms and good service. Your hotel provided a mediocre experience. In addition, it is and will always be about the little things because the little things add up quickly. I don't think this hotel get's it.

Posted byHotelStaff
September 30, 2014
Greetings robrfts1961, Thank you for staying with us as well as your review! I am sorry for the inconvenience that occurred during your stay. I do understand how the little things can be very important and your feedback will help us to improve. I do hope you give us another chance and hope to see you soon. ~Front Office Management
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