Crowne Plaza Syracuse

Hotel Front Desk: 1-315-4797000

Hotel Fax: 1-315-4722700

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hancock Intl Airport (SYR)

- Distance from hotel: 7 MI/ 11.27 KM North East l

- Complimentary shuttle available

- Exit Airport onto Rt 81 Southto Exit 18- Harrison & Adams Streets. Continue past Harrison to Adams Sts. At Adams make left U turn onto Almond St. Continue 2 blocks on Almond St. to the Hotel.

Ithaca Tompkins Regional Airport (ITH)

- Distance from hotel: 61 MI/ 98.17 KM South West l

- Exit Airport to St Rt 13 North to Cortland. Merge onto 81 North. 81 North to Exit 18- Harrison & Adams Streets. Ramp becomes Almond St. follow left, hotel is directly ahead. Continue 2 blocks, turn right into our driveway.

Greater Rochester Intl Airport (ROC)

- Distance from hotel: 92 MI/ 148.06 KM West l

- Exit airport to Rt 490 East to Rt 90 East. 90 East to exit 36 to 81 South to Exit 18- Harrison & Adams Streets. Continue Past Harrison to Adams. At Adams take SHARP left onto Almond St. Continue 2 block on Almond St. to the Hotel

Syracuse Regional Transporation Center

- Distance from hotel: 3 MI/ 4.83 KM North West

- From our Driveway- right on Almond to Erie Blvd. Left on Erie Blvd. to State St. Right on State St. to Salina St. Merge right onto Salina to Hiawatha Blvd. Right on Haiwatha to Park St. Right to enter access road.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Covered parking available for hotel guests in garage adjacent to hotel. At your own risk. $9.00 per day for overnight guest parking. no oversized vehicles’ clearance of 7”

Print Hotel Fact Sheet

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Hotel Highlights

The hotel's location in downtown Syracuse, New York offers patrons a fantastic view from almost any room. Accommodations are enhanced to ensure comfort and include conveniences like free Wi-Fi access.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 390 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Room Service needs help


March 30, 2015


Convenient location. But after a 13 hour trip to get there, I just wanted room service. I'm not a hotel restaurant eater, and there isn't many restaurants in walking distance that I could find.
So I order room service.
You have to call the front desk to order room service. Very strange.
They're busy and they don't answer. Then when they do, they don't know how to take a food order.
I ordered a reuben problem. Then I ordered two Pale Ales....her comment "is that a drink?" No big deal other than my point being that front desk people shouldn't be taking room service orders. So the order comes and I asked the person if the 20% service charge goes to her or the hotel...she obviously didn't want to answer the question but said she gets some of it and wouldn't say how much. To top off my room service event, my sandwich was cold. the cheese wasn't even melted.
So I would say be careful when you order room service.

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Not up to Crowne Plaza standards


March 29, 2015


I have stayed at the Crowne Plaza in Syracuse multiple times for business purposes because it is in a good location. However, the noise level from the traffic is bothersome unless you are on one of the top floors. Parking is horrendous and there is no bell service between the parking ramp and hotel to help with luggage. Charging for parking is absurd as I have never seen a security guard that I am supposedly paying for. Staff is very nice, but the hotel itself is not up to the Crowne Plaza standards considering the price.

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March 29, 2015


Staff was very pleasant and helpful with taxi and shuttle service. I would stay at this location again.

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A hospitality delight!


March 29, 2015


I was very impressed with this facility. Clean and comfortable every where. The staff was really nice and wanted to accommodate my needs. When I checked in, they asked if I wanted a wake up call which I said sure. The rooms were renovated and very modern, fresh and clean. This is my new hotel when I am in the area from now on.

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