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  • 1 877 2 CROWNE
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: SYRACUSE
  • Distance From Hotel: 3.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

50 dollars per stay non refundable
Pet deposit amount  50.00  USD  per stay

Parking

Parking

  • Number of parking spaces:280
  • Car Parking Available
  • Covered parking available for hotel guests in garage adjacent to hotel. At your own risk. $9.00 per day for overnight guest parking. no oversized vehicles’ clearance of 7”
  • Daily Parking Fee ( 9.00  USD)

Internet

Standard Internet Service

Standard Internet service is free for all IHG® Rewards Club members
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2011
  • Total number of rooms:279
  • Total number of suites:3
  • Total number of rooms with only one bed:157
  • Total number of rooms with only double beds:120
  • Total number of non-smoking rooms:276
  • Total number of rooms for the physically challenged:10
  • Executive floors
  • Interior corridor
  • Total number of floors:19

Syracuse, NY Hotel's Location is Ideal

Thoughtfully situated in the heart of downtown, the Crowne Plaza® Syracuse hotel delivers a first-class travel experience. The hotel's location is near the Syracuse airport, and Syracuse University is within walking distance. Patrons enjoy quick access to the I-90 and I-81, too.

"The Place to Meet" for those planning events downtown or near Syracuse University, this hotel's facility has 12,500 sq ft of
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Syracuse, NY Hotel's Location is Ideal

Thoughtfully situated in the heart of downtown, the Crowne Plaza® Syracuse hotel delivers a first-class travel experience. The hotel's location is near the Syracuse airport, and Syracuse University is within walking distance. Patrons enjoy quick access to the I-90 and I-81, too.

"The Place to Meet" for those planning events downtown or near Syracuse University, this hotel's facility has 12,500 sq ft of flexible function space. Services like a Crowne Meetings Director and a Daily Meeting Debrief are provided to keep meetings streamlined. Guests also appreciate the easy commute to Bristol-Myers Squibb, Anheuser-Busch, National Grid and Lockheed Martin. Free shuttles from Syracuse airport prove convenient as well.

Those on college visits to Syracuse University love that the hotel's property is within walking distance. After touring SU, guests can explore downtown museums like the Everson Museum of Art and Museum of Science & Technology (MOST), or attend an event at the Oncenter Complex.

Hotel patrons expect superior amenities, including free Wi-Fi access, a savvy Business Center and a Fitness Center. Redfield's Restaurant and the Library Lounge offer delightful culinary creations. The Crowne Plaza Sleep Advantage® program ensures a refreshing stay. Begin planning your trip to Syracuse today!

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Features
The hotel's location in downtown Syracuse, New York offers patrons a fantastic view from almost any room. Accommodations are enhanced to ensure comfort and include conveniences like free Wi-Fi access.

Guest Reviews

Rated 4.1 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by Most comfortable bed ever! Room was dusty but bathroom clean. tv had a plug problem but repairman came within 5 min. nice shower head. room was a generous size. Library bar is nice and Ewan(bartender) chatty and gave us good info. July 2, 2014
Rated 5.0 out of 5.0 by fantastic experience I do not want to do a review. Everything I had to say was put in my answers. I did have a comfortable stay and would stay again. Very pleasant experience July 1, 2014
Rated 2.0 out of 5.0 by Crown Plaza Experience…..never again I want to start by saying that judging my first stay at a Crown Plaza was for staying at one of the top hotel in Syracuse NY as a stop over heading to Toronto. Therefore…I have a feeling that other representations of this chain fair much better in major cities. Alas, Syracuse is not a destination city unless your child goes to school there. The parking lot is on a steep bizarre incline and for you ladies wearing heels…watch out…i saw a woman or two almost go down. Just an FYI. As a Platinum Ambassador, I was able to grab a room easily for our one night stay last week. The hotel is fine when you enter, albeit a bit dated and not a very big lobby but there was a nice looking 'Library Lounge' for drinks or a light dinner and even an Ambassador check-in. Well….no one was checking in at that second and there was one person at the desk so we ambled over to this person. I am saying person because I must state that the women who worked the front desk were helpful and at least engaging while the Men seemed like it was the last place they wanted to be. I asked for an upgrade to a quiet room on the club floor and although I was told I was being moved to the club floor to a small suite, we were put in the 'club floor version' of the standard room. Small….and …fine for a business traveler well if he/she doesn't mine seeing used heat resistance cups …with bite marks siting on the shelf on top of the TV. The room was clean and although the bathroom was tiny..it was up to date although they are very stingy with the soap and such. One bar! The bed was very comfortable and we had a nice entertainment center with al sorts of options. Pity that when we tried the TV after dinner, we couldn't change channels and although maintenance tried very hard ( good guy) ….he said the cable box was out dated for this TV and he'd have to search for something to fix it. I asked…wouldn't the previous guest have mentioned that,too…no channel changing? He had no answer. He did return again with the necessary tools but by this point it was 11pm and since this started at about 930pm….we were in bed and didn't answer. He was vigilant though….like I said…a good employee. We had asked for a quiet room and voila…we were right over 1-90 (or whatever the hgwy into Syracuse ) and it was noisy but…luckily we needed the AC and the fan made it quiet so we did get a good nights sleep. The closest area for the best restaurants concentrated in the 'Armorey quarter (spelled right?) was a bit of a hike so we were going to try simple fare in the Library lounge which looked nice enough. Well…besides there being a 'Firemans' convention' in the hotel (and they are really loud but god bless….I was glad they were having a good time and they were very friendly constantly inviting us to join them….nice…as we are a same sex couple from 'Metro NY' who looked a bit out of place) and the lounge was filled with these guys ready to party….we ordered an appetizer at one of the comfy tables with an appetizer that seemed the most healthy….Pita with black-bean Hummus…..how bad could it be. The wine was fine but the hummus..and I kid you not…tasted like paste with no flavor…and it even had sour cream on top. The pita was fried! Possible the most 'yuck' thing I've ever encountered. The waiter who was a doll …working the restaurant and lounge efficiently gave us a 'knowing nod' when I said "I think we are going to get the check and go into the Armory (?) area for dinner. That is a good employee…he read us well and knew we'd be unhappy staying in either the lounge or restaurant. A male at desk could not really be specific about restaurants except that we should go to that area in town. It was a very good idea…good dinner. Another thing that was frustrating was the elevator system that made you think…'why did you bother to do this?' You pressed the floor that you wanted to go to and then the button pointed you to the next elevator that would take you directly to that floor. This would be fine except you constantly had to re-push your floor and once you were on…if you wanted to make a change…there were no buttons to push! Coming down from your room took forever. I was very glad my 'Crown Plaza Experience' was over the next morning although…we were offered the free lounge breakfast with the upgrade. So I would have to say to the lengths of what they had to offer…they did recognize IHG status nicely. Was I thrilled when I reached the IHG on Bloor in Toronto after we left…..talk about night and day. A tip…if it is not summer with A/C going….do not let them place you on the hwy side even on the top floors….. oh…did I mention the view? No? Leave it at that! July 1, 2014
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Exterior Feature Crowne Plaza Syracuse New York Hotel Exterior Hotel Lobby Lobby Lounge Scenery / Landscape Club Lounge Club Floor
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Awards

Meeting Service Excellence

Meeting Service Excellence
Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts. When you find a "Meetings Service Excellence" Quality Performer hotel, you'll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.
Click here to earn up to 5,000 bonus points or 1,000 bonus points every night.
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