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Rated 4.5 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Everything in good order The hotel is very clean, from the lobby to the elevators, rooms and hallways. Rooms are very well laid out with very comfortable beds. There were several employees at the front desk who went out of their way to accommodate me as my company's hotel was overbooked and I was a walk-in. Parking is easy and their shuttles proved invaluable. I did not have time to have the buffet breakfast (it is not complimentary) but it looked like other guests were enjoying it. They have a Starbucks bar at reasonable prices. February 4, 2014
Rated 5.0 out of 5.0 by Wonderful Customer Service Last moment reservation I was impressed with the customer service. I would recommend this hotel especially foe the hospitality. Thank you for a wonderful stay. February 3, 2014
Rated 5.0 out of 5.0 by Tampa Stay The location is excellent for the airport and the office that I was visiting. January 30, 2014
Rated 5.0 out of 5.0 by Great price, comfort and breakfast We arrived at 10:30 pm on Christmas eve after flying from NY to a very nice surprise. We were upgraded to a suite!! We were there for one week and our rate included their great breakfast. Very conveniently located. Would stay there again when in town. January 27, 2014
Rated 4.0 out of 5.0 Great staff.......thin walls. My experience with the staff was exceptional. From the front desk, to the breakfast staff and the bar/restaurant staff. All were very attentive and friendly. It did not matter if it was the morning, afternoon or evening staff. They were all great! The walls are very thin! If I was walking down the hall, I could hear people talking in their rooms. If I was in my room I could hear people out in the hallway. I ended up sleeping with the bathroom light/fan on which is a waste of energy but the white noise of the fan blocked all the noise in the hallway. January 27, 2014
Rated 5.0 out of 5.0 by Good hotel near a mall! We went to Tampa for a holiday trip. I chose this hotel and at first day we arrived we found that the hotel with a good location! That means we don't need to afraid that we cant find a restaurant to eat and we can almost walk to a mall! Hotel service is good, the room is quite good with a beautiful outside view. (we can see the sea, but its far away) Some times when I go through the corridor in a hotel, I feel that "this place is not safe". But this time - NO! Whenever how late we came back there, we felt like we were going home. January 10, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations We only needed a room for an overnight, but were pleasantly surprised by the size of the room (suite) we'd been given on the top floor. The contemporary style is very appealing and efficient. And the desk staff (Yessey) was terrific. Also found the breakfast brunch and counter very satisfactory. Wish we could have enjoyed the cabanas and pool, which looked very inviting if we'd had the time. January 9, 2014
Rated 4.0 out of 5.0 Experience My only complaint would be the dining area. Tables could not be cleaned and people attended to in a timely manner. I'm not sure if they were understaffed or what. We ended up leaving a dirty table waiting to be cleaned and left for another place to eat. January 7, 2014
Rated 5.0 out of 5.0 by Great location and great service Will stay here every time that we are in Tampa. The staff and their service was outstanding. Located with a hotel shuttle ride from great eating establishments. Rooms were stylish and the beds were comfortable. Enjoyed every minute of my stay. January 5, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel The wife and I stayed here for the Outback Bowl and really enjoyed our stay. The room was immaculate and very well decorated. The staff was very friendly and was very attentive. Would recommend this hotel to anyone visiting the Tampa area. January 5, 2014
Rated 5.0 out of 5.0 by Great Service & comfortable room When we return on April will for sure be back. Staff very friendly and very reasonable prices as well! January 5, 2014
Rated 5.0 out of 5.0 by Great service It was great experience at this hotel; the room was cleaned, comfortable bed, and decoration was inviting. Quiet area the hotel is located, and it is in great neighborhood. When I went to check in, they found my reservation no trouble. January 2, 2014
Rated 5.0 out of 5.0 by Relaxing hotel stay We were greeted as platinum rewards members and immediately given an upgrade to a suite; even though we were an early arrival. Everyone was very helpful and kind! Loved our room overlooking the pool. Plus, the hotel was within walking distance of a mall and other restaurants. We look forward to future stays at this Crown Plaza when we are in Tampa. January 1, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL Great hotel and where we like to stay when in Tampa! Our 7 day stay was excellent and the staff was so friendly and helpful. Just one comment...I would like to see this hotel increase their recycling by adding more recycling containers within the hotel. I know there is one by the main entrance, but I know of no others. This one update would make this hotel way over the top--to greatest! December 29, 2013
Rated 5.0 out of 5.0 by 2nd visit This was the second time we stayed at Crown Plaza--and it was just a great as the first time. Comfortable bed, nice linens--towels could be a little thicker---and love the large bath and separate living room in the suite. Booking breakfast each day was great value. Super convenient to airport, mall, and easy to get to and from. staff couldn't be nicer or more friendly. Complimentary Wall Street Journal and brochures with local maps a plus. Can't image staying anywhere else in Tampa! December 25, 2013
Rated 5.0 out of 5.0 by Just what I needed! I love this Hotel and staff. They greet you and you feel welcome right away. If you need info they have it. If you need a ride to the Mall you will find it here for free! The Take and go foods were delish! coffee always fresh! And the coffee maker in the room was nicer then mine at home! I will return soon and I will ask for the tenth floor because I love watching the air planes it was super interesting to me as I have never flown! And this was my favorite room! December 11, 2013
Rated 5.0 out of 5.0 by Great experience Upon arrival the check in was smooth and the staff was very pleasant and helpful. The room was absolutely great and comfortable. Had lunch at Mojitos which was a great experience. I had no idea that this hotel was there and later found out that it was recently renovated. I must say that I believe it is a hidden gem in Tampa and I look forward to returnng to be able to take advantage of the property. December 8, 2013
Rated 5.0 out of 5.0 by Cabana Room at Its Best I walked in to my room and I had to use face time to show my friend the incredible room. It was so comfortable, and large I had to take pictures as well. It's a great value! December 7, 2013
Rated 4.0 out of 5.0 by Nice Hotel but... This hotel is nice and comfortable but LORD it needs new plumbing like crazy. All night long you hear the pipes making noises. It drove me crazy. What a disappointment for such a high end hotel. December 4, 2013
Rated 5.0 out of 5.0 by Great staff and hotel!!! Kudos to all of your staff on duty on Nov. 27 and 28 and Dec. 2 and 3. We stayed before and after a T'giving cruise and the staff were wonderful...so friendly and accommodating.Special thanks to the Asst.Mgr.,,the lovely woman with the black-framed glasses,Chris ,The shuttle drivers,Steve and Bruce!!! Hope to return the next time we're in Tampa. December 4, 2013
Rated 5.0 out of 5.0 by Staff and support I would like to recognize several staff members who provided OUTSTANDING service during my and 82 colleagues stay. Mr. Jerry Mr. Ewing food and beverage and his female blonde assistant Yessse (front desk clerk) Carlos There was a night maintenance employee who was extremely helpful as well. The staff in Tampa at the Crown Plaza are extremely professional at all times. December 3, 2013
Rated 5.0 out of 5.0 by GREAT HOTEL Great hotel with excellent customer service, clean rooms and good location! December 1, 2013
Rated 4.0 out of 5.0 by Moh-Hee-Toes! If you're staying over a weekend (Friday or Saturday night) and you're looking for a restful night sleep, look elsewhere. The live music from the in-house bar, Mojito's, starts around 10pm and lasts until 12 or 1am and can be heard from as high up as the 11th floor. The crowd that it draws is just as loud. If you HAVE to stay and do not wish to be up all night, request a room on the opposite side of the hotel overlooking the pool. November 25, 2013
Rated 5.0 out of 5.0 by A very enjoyable stay in Tampa at the Crowne Plaza We called from the airport for a shuttle and were picked up within 10-12 minutes. Bruce the driver was very professional and engaging. Jeffrey at the front desk was also friendly, professional and courteous. They let us check in early (before 3:00 PM) which was very much appreciated. The room was spacious and comfortable, the bathroom was of a good size and we were very pleased. On top of that, they gave us free drink tickets to use at the bar - what a way to unwind from a long day of traveling! When we asked at the front desk for directions to Westshore Plaza, SURPRISINGLY, they offered to drive us there! Bruce drove us and to the Plaza we called the hotel when we were done and he picked us up and brought us back. HOW CONVENIENT IS THAT! The next day, Bruce took us to the airport at the prearranged time. Bottom line - this was a very enjoyable stay and we will stay there again when we come back in April 2014. I highly recommend this hotel. November 19, 2013
Rated 2.0 out of 5.0 by Business trip the fitness room was small and cramped. The room could have been much cleaner. November 17, 2013
Rated 5.0 out of 5.0 by Very good hotel! We love staying at this hotel for a lovely weekend. The night club Mojitos is great. In the morning they have a wonderful breakfast and all the employee's are fantastic! We will be back soon... November 14, 2013
Rated 1.0 out of 5.0 by Paper thin walls Stayed on a Tuesday evening. This Crowne Plaza is on a very busy street next to crossroads of interstates. Noisy from inside room. Older hotel, purchased by Crowne Plaza and then added a few newer decorations. Bathrooms are still old. No refrigerator, just a dusty hole in the cabinet. No clock radio on bedside. The walls were so thin, we could hear normal conversation and TV noise until 2:00 in the morning. We could hear our neighbors snoring, sitting on bed and taking off shoes, and belching. Not a good stay!! November 10, 2013
Rated 5.0 out of 5.0 by Great Room and Amenities My family of 4 stayed in a 1 bedroom suite and loved it. The large sectional couch was great for my kids to hang out on and then convert into a great bed at night. My wife fell in love with the TempleSpa bath products and we have already purchased some online. Great value, great staff. Only suggestion was that we would have appreciated a hot tub since it was a cool couple days when we stayed. October 31, 2013
Rated 5.0 out of 5.0 by Fantastic! I love staying in this hotel! Every month a try to stay in this hotel to go to the club Mojitos. This is my second stay and it has been great. The location, staff and breakfast are all great. I will be going again in November. Thank you! October 24, 2013
Rated 5.0 out of 5.0 by Great Service and Great Location Had a couple of issues during our stay, but it was addressed immediately by the staff and taken care of. I definitely would recommend this property. Its serves its purpose very well. Went to Tampa to attend a Buccs game and its in a very convenient location close to both the airport and Raymond James Stadium. The staff recognized us as Platinum IHG members and provided us a room upgrade without request. October 8, 2013
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