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Rated 3.6 out of 5 by 49 reviewers.
Rated 3.0 out of 5.0 by Overpriced. Up for rooms refurbishment On the positive side: - some staff members shine bright like a diamond (especially the reception, concierge guy and Rachel from the lounge). - great location, just on the beach - great discounts for platinum members on breakfast or lounge access -comfortable bed and sleep quality. Needs attention: - security staff are rude and undertrained in customer service. - rooms are spacious but rather old. Air conditioning system in the room very old. - Windows are dusty / unclean from outside (accessible from balcony). - public areas needs upgrade to justify the (outrageous) night rate, compared to similar properties in the world. February 28, 2014
Rated 3.0 out of 5.0 by room condition not what i expect from Crowne Plaza Nice king bed and side view but carpets and sheets old and not to the level I expect based on stays at various Crowned Plaza facilities. Location and Staff are great. February 27, 2014
Rated 3.0 out of 5.0 by Outdated accomodation The first thing that strikes you upon arriving is the oldness of the building, although there are some nice spots in the hotel. The view from the breakfast room is magnificent, and so is the hotel terrace. The accomodation of the room is ok, but gives an outdated look and feel. I also felt very uncomfortable walking barefoot on the carpet, as it loked stained and worn. I was notw elcomed as a platinum guest. I even had to verify that my stay would be axcounted for on my rewards program. Upon arrival the room was not ready. After eight hours of travel this was a disappointment, but i understand that at 2pm not all rooms are ready yet. Al in all, I have had better experiences at IHG. February 25, 2014
Rated 5.0 out of 5.0 by We goot upgraded to the Presendetial suite ! We had a wedding at a near by restaurant, we needed to check in early and check out late. I think my status (Platinum) helped t gain all that but t I called a day before and talked with the manager in charge Oren, and he upgraded us to "just" a normal suite but after saying it is for a wedding he quickly upgraded us to the biggest suite ! My wife, got her hair and make up in the room, and the staff got a big and heavy mirror to the room in order to help. Everyone were great ! Even when there were no ice in the ice machine we got room service for ice. Location is amazing, dead-center of Tel Aviv, with the ocean and everything you need just 2 minutes away ! Seriously the elevator ride takes longer than walking to the beach ! First real good experience in a hotel in Israel ! Would defiantly recommend it to all my friends (and American friends) . February 21, 2014
Rated 1.0 out of 5.0 by thoroughly disappointing crowne plaza I am a multi year platinum IHG-53 stays in 2013. Was denied access to the Crowne Club because my Fortune 20 corporate rate was US$40 too low (said front desk personnel). Really? same front desk person told me breakfast was NOT included in my room rate (but it was, I found out upon leaving). Attitude at front desk is pre-1990 Soviet hospitality. Tone set by sour puss manager who seemed to alternately be yelling at staff and saying 'no' to guests. He certainly set the example. I will never stay here again (and I LOVE crowne plazas) The hotel did provide a free tour to Jerusalem on Saturday. Great tour but again, the tour guide was angry and always scolding the guests. Hey, try smiling and treating people nicely!! February 21, 2014
Rated 4.0 out of 5.0 by A great place to stay in Tel Aviv What a way to introduce yourselves to Tel Aviv. We loved it so much that we stayed at the beginning, and then returned at the end of the trip. Be careful though, for some unknown reason, we were treated to the business lounge service on the 2nd stay---for less money, but on our original arrival, they did not offer us the business service or lounge. It is certainly important to ask, because the business service is EXCELLENT. Especially their staff. We were disappointed that even though we asked upon arrival the first time, that they did not recognize us for business class. Even though, we paid more for our first reservation, compared to the second. Also be aware that air conditioning doesn't always work in the rooms...we slept in sauna conditions, on the 2nd stay, even though in business class. Trust the doctor... Overall, a great hotel!! February 17, 2014
Rated 4.0 out of 5.0 by Great staff! I stayed in the Crowne Plaza Tel Aviv for 4 days. The rooms were not exceptional and the health club was a little outdated and had limited opening hours, but the service has been exceptional. The front desk, other staff in the lobby, and Lauren in the breakfast room have gone out of their way to make our stay a pleasant one. Also the food in the breakfast room was great and amongst the best I have had in any hotel. When I am back in Israel, I will check for room availability in the Crowne Plaza Beach in Tel Aviv! February 9, 2014
Rated 4.0 out of 5.0 by Great staff! The hotel is wonderfully located right at the beach. The rooms are good but not exceptional, as is the whole hotel. The staff at the front desk and the breakfast room were exceptionally friendly and helpful. Lauren in the breakfast room was an absolute pleasure, making everyone comfortable. The breakfast itself was really good too. The gym was outdated and open for limited hours. I stayed in the Crowne Plaza Beach in Tel Aviv while working in Beer Sheva. When I am returning to Israel, I will definitely look for a room in the Crowne Plaza first. February 8, 2014
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