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Rated 4.4 out of 5 by 272 reviewers.
Rated 5.0 out of 5.0 by Wonderful Staff! Great Restaurant!! Extremely enjoyable stay! Wonderful & friendly staff & great restaurant!! Definitely will come back again!!!! October 18, 2013
Rated 5.0 out of 5.0 by Wonderful We were on the top floor with ocean views, we had the most relaxing time sitting on our balcony looking at the blue ocean and hearing the waves on the beach, blissful ! Breakfast was great and I loved being able to get a proper cappuccino and a free paper. Staff were amazing and very friendly Thank you, our stay was brilliant October 18, 2013
Rated 3.0 out of 5.0 by Underwhelming The ocean view rooms have a partial ocean view at best and the price certainly does not reflect this. The restaurant however was great and the staff were helpfull. October 17, 2013
Rated 4.0 out of 5.0 by Good Night but marred by one staff member. Look to be perfectly honest I would have been really happy here, but unfortunately our stay was marred by one staff member who should have know better. I take it as an insult that a restaurant manger requests that we stop our child running around. Our child is less than 3 years and quite honestly was getting bored by waiting for dinner. What no crayons or activities ? Apart from that incident, everything else was fine. I must admit that this was the first time such a thing has happened to me and my family. I would recommend staying here, but not if you have children traveling with you. I would have stayed longer and on my return trip if not for this incident. Most upsetting. October 16, 2013
Rated 5.0 out of 5.0 by Great view and room Was given a beautiful room with a king bed and great view of the pool and ocean. The sound of the sea and fresh air made it a memorable and special night. The staff were very friendly and very courteous. Would recommed this hotel to anyone. October 15, 2013
Rated 5.0 out of 5.0 by Great room and view Was give a King room overlooking the pool and ocean. What a view. The sound of the sea and fresh air was fantastic and helped to make an incredible night. Thanks Crowne Terrigal. I will definitely stay there again. October 15, 2013
Rated 4.0 out of 5.0 by Lovely place, helpful staff, pleasant atmosphere We have spent 2 nights in Crown Plaza Terrigal. Very pleasant experience. Room was spacious, with a lovely view. Needed little bit more cleaning. There was quite a lot of dust on the furniture and hair on the bathroom floor when we checked in. But everything else was very good. Lovely pool, spa, helpfull staff, nice breakfast . We will definitely come back again. October 15, 2013
Rated 5.0 out of 5.0 by anniversary We stayed at the Crown Plaza for our thirty year anniversary fro the moment we arrived till our departure was an incredible experience . The staff are amazing , comfy bed and great food. October 11, 2013
Rated 5.0 out of 5.0 by Weekend Getaway My daughter and I escaped to the Crowns Plaza for 2 days over the long weekend. She had just arrived from America and was pleased to know our room was ready to move straight into. We had the most beautiful view of the sea, two queen size comfortable beds and peace and quiet. What more could we have asked for? It was a very busy period but the staff remained so calm and courteous, especially during a very busy breakfast , which was the best we have ever experienced......... even a juicing machine with a large variety of fruit and veggies. Thank you for a wonderful weekend! I will be back! October 11, 2013
Rated 5.0 out of 5.0 by very good hotel came here with my family for a holiday.hotel staff were friendly. great food. great location. family friendly hotel. overall one happy and satisfied customer, we"ll come back:) October 7, 2013
Rated 5.0 out of 5.0 by Great location and good food Across the street from the beach. Loved the buffet breakfast. Very friendly staff and lovely rooms. Will visit again and recommend it to anyone interested! October 5, 2013
Rated 4.0 out of 5.0 by Very good service We decided to check in last minute during the school holidays, the service was excellent, thanks Denise at the front desk. Our room was spacious, 238, almost the size of a suite. Our experience at the bar and restaurant was very good. Restaurant prices are a little high, however the service was exceptional. Would stay again. October 4, 2013
Rated 5.0 out of 5.0 by Very nice hotel This hotel was excellent because of good location, kind staffs, clean room, nice swimming pool etc.. We loved the buffet breakfast very much too. October 4, 2013
Rated 5.0 out of 5.0 by mr It was a good holiday and kids loved the pool and we loved the gym and the coffee was excellent . October 2, 2013
Rated 1.0 out of 5.0 by Location...location We have been to other Crowne Plaza Hotels and keep going back to Terrigal time and time again in the last 15 years, love the athmosphere staff and location, my daughters spend most of their time in the pool and I enjoy the spa and saunas. The Sea Salt Restaurant is the best, the breakfast is great, such a variety to choose from in the buffet. I get emails re special deals which are so discounted. October 1, 2013
Rated 5.0 out of 5.0 by Fantastic stay My husband and I were exceptionally pleased with the level of service offered by the staff at this hotel, particularly those at the front check-in counter. They were very attentive and helpful. In addition, we found our room to be excquisite with breath taking views. Our bed was very comfortable as was the lounge area. I definitely recommend one of the suites for a romantic getaway! October 1, 2013
Rated 5.0 out of 5.0 by Perfect What a position. What service. Everyone was friendly and informative. The restaurant was superb. just what we needed after a long drive. The pool and sauna are a bonus. October 1, 2013
Rated 4.0 out of 5.0 by Recent Terrigal Crown Plaza stay A comfortable stay with good service and the usual outstanding Breakfast. Room was comfortable but had minor faults such as a stained sofa. Room cleaning was excellent and we had a great Ocean view. September 30, 2013
Rated 5.0 out of 5.0 by lovely and helpful staff. Large and nice rooms with a comfortable king bed We enjoyed our stay at Terrigal so much that we have decieded to return there in December for another holiday. The staff were extremely nice . The reception staff (in particular Bree) were so helpfull and friendly. We received a free upgrade which was lovely. The breakfast was awesome. The rooms were large and clean. I would reccomend staying there. September 30, 2013
Rated 4.0 out of 5.0 by Highlight of our stay on the Central Coast Very lovely and friendly staff. Clean room, nice and quiet. The buffet breakfast was also very nice. Thank you! September 30, 2013
Rated 5.0 out of 5.0 by A great conference venue Crowne Plaza bent over backwards to make our conference excellent. Over three days, we used a variety of meeting rooms catering for 8 - 120 people, plus a ballroom for a conference dinner. About 20 of us also stayed in the hotel. Rooms, service, staff and catering were everything we could hope for and more. Even though there were other events in the hotel at the same time, and the hotel was full with school holiday crowds, we always felt special. Thanks Crowne Plaza - it was great. September 30, 2013
Rated 4.0 out of 5.0 by excellent service from all staff A very comfortable and enjoyable stay thanks to the great service available from all staff. Rooms are very comfortable and lovely to enjoy fresh air coming in through doors from the beach. A hand rail over the bath would make getting in and out of the shower safer and easier where some assistance is required. Breakfasts were most enjoyable as were other meals. Very good value for costs involved. Thank you. September 26, 2013
Rated 5.0 out of 5.0 by View We had a beautiful view of the beach and boat harbour. September 25, 2013
Rated 5.0 out of 5.0 by Great location, ambience, facilities, food and service. I had a wonderful 3 days and 2 nights stay at Crowne Plaza with my bridge group. The water views from the room were fantastic, the food was excellent and the facilities and services were exemplary. Highly recommended. September 22, 2013
Rated 3.0 out of 5.0 by location Great location. Room a bit tired. Small balcony with ocean view hindered by dirty roof just below. Not sure why we paid extra for ocean view- all balconies seem to face ocean. Lots of conferences when we stayed so there were people everywhere. Would have liked a drink in the Lord Ashley bar but this was full of old people & yuppies!!! Hard to find places that our children were not frowned apon on entry. Prob suits couples only. September 21, 2013
Rated 3.0 out of 5.0 by Well appointed rooms and gorgeous views Initially requested early check in weeks before and the morning of our stay and was advised it would be possible but not guaranteed. (Explained 1pm check in was required as we were guests at a 3pm wedding to be held at a competition hotel up the road, which clashed with the guaranteed check in time and were coming from Sydney so we needed somewhere to get ready) We arrived at the hotel to find out that we couldn't have a room until after 2pm, even though 1pm was requested numerous times for a viable reason and 11am is check out time. Eventually got in to the room (with thanks to the lovely girl at the counter who's name I've sadly forgotten) and were a little late to the wedding. Arrived back at the hotel room wanting to order room service but couldn't find a menu. My husband called to request room service and the woman was rude to him over the phone, telling him to go and find a menu and call back, before she begrudgingly read the 4 items available after 11pm. Pizza ordered arrived stale and hard. Woke up in the morning to the wonderful sound of the ocean after a comfortable sleep. The rooms are clean and well appointed. The views are also amazing. Was excited about having a furnished balcony that I could read the Sunday paper on with a coffee but was disappointed to find a plastic bistro setting for 2. And there were 3 of us in the room but only enough tea and sugar for 1 person. Otherwise we were satisfied with our stay at the Crowne Plaza. September 19, 2013
Rated 4.0 out of 5.0 by Good fun day swimming and relaxing Me and my family really enjoyed our stay in terrigal. The pool on the deck was our favourite as me and my son played there for hours while my partner was sitting on the deck chairs drinking cocktails. We all had a nice spa afterwards. The room was good an the bed was the most comfortable bed I had sleepers on and got a good nights rest. Breakfast in the morning was delicious, it's better to book before you get there as it is cheaper or you have to pay $75 for two adults and a kid. Taught my son how to play chess on the big chess board in the 2nd level which was different but also fun.... Had a great time and would recommend it to family's and couples. Also a good steam room and it was a stones through from the beach but I would of just swam at the pool while my partner could lie on the deck chairs and have a drink. September 13, 2013
Rated 2.0 out of 5.0 by Room for Improvement I stayed here for 2 nights. The room I booked was King Premium Ocean View. I was allocated Room 410. The room had an obscured ocean view and was angled towards the shops. I would describe it as Pool View. The couch had stains on it and as it was an interconnecting room there was little soundproofing. Further, there were parties in other rooms on my floor both nights. I suggested this to the front desk after the first night but this had no effect on the second night and I was woken up numerous times. At over $300 for the room, I must say I was very disappointed. The staff at the front desk were very friendly however and the bed was large and comfortable. Both positives. The Endota Spa was excellent as well. September 11, 2013
Rated 3.0 out of 5.0 by Paid extra for a room with a View of Chimney I was very disappointed as I paid extra for a room with a view of the ocean, when in fact it was the back view of a building with a chimney stack and the ocean behind it , otherwise room was clean but a standard to be expected of Crown but nothing extra, unfortunately I could not get past the "view" Also beds are extremely hot and not comfortable at all September 11, 2013
Rated 4.0 out of 5.0 by Ticked all my boxes! I requested a very quiet room and the position of my room met all my expectations. Excellent breakfast.Very good staff service. September 10, 2013
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