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Rated 4.7 out of 5 by 30 reviewers.
Rated 5.0 out of 5.0 by 前台对精英会员说:你就是我们的普通会员,你的信息在我们系统里显示的是黄色 2011年加入优悦会,从第一次入住马尔代夫康杜玛酒店,至今已经有3年会龄,每一次电话预订,接线员第一句都会说:先生您好,您是我们的精英会员,感谢您一直以来对洲际的支持;每一次check in,前台也会递上一张免费饮料券和当天的报纸,房间会提前准备好水果,入住都有一种宾至如归的感觉。 可是这种美好的体验终于在2014年7月19日被打破,首先,check in完成前台也没有确认我的精英会员身份,饮料券是在我的主动询问下提供的; 第二,房间没有提供水果,我电话询问过后,服务台给我的答复是:你只是普通会员,不是精英会员。然后我给优悦会打电话请帮忙向酒店说明我的会员情况,接线员答复会员身份信息是联网的,他们应该可以看见。但是酒店却答复:你的信息在我们系统里显示的是黄色,就是普通会员。好吧,没有水果也罢,谁让我是以精英会员专享的周末价预定的呢? 第三,通常check out之后三天内可以收到入住积分,但是今天已经过去了一周我的入住积分还没有到账。 July 26, 2014
Rated 5.0 out of 5.0 酒店可以 硬件很好,客房也不错,员工服务态度很好,员工的办事效率和态度都不错,有一点,公共区域卫生不怎么好,员工中午有在公共区域睡觉的显现 July 24, 2014
Rated 5.0 out of 5.0 by 床铺舒适 恩 不错 就是理市区有点远,其他的还好,吃的过于单调,附近没什么地方可以走走,美女太少。但总体来说非常好,特别的床非常的舒服。 July 23, 2014
Rated 5.0 out of 5.0 枕头舒服 上场之后,躺上去第一感觉很好,心情不错,所以印象很深。下次如果还有机会入住,还是会选择来这酒店。不过下次要写调查表别要输入那么多字符,随意即可,没必要象写作文一样。 July 14, 2014
Rated 4.0 out of 5.0 by 服务质量 有待提高,对于星级酒店,全员的服务态度水平状态参差不齐,餐饮管理层不能很好地沟通客户,以至造成不良影响 July 9, 2014
Rated 4.0 out of 5.0 房間整潔, 服務也不錯。 房間整潔, 服務也不錯。免費飲料是一個不錯的點子。客房內能上Facebook, google 等網站, 在中國內地, 是一個非常好的服務。 不過早餐方面, 並沒有提供面包, 作為國際酒店, 早餐沒有面包是比較奇怪的。 July 7, 2014
Rated 5.0 out of 5.0 by 服务一流 服务一流,床铺舒适,卫生良好,环境清新,就像回到家一样,宾至如归!酒店可以帮叫的士,方便了我们的出行,让我们在天津旅行变得方便。 July 6, 2014
Rated 5.0 out of 5.0 by 房间很舒服 房间很舒服,服务很好。中午和晚上餐一般。酒店环境很好,性价比很好,离市区有点远。最好有去机场和火车站的班车或者去市区的班车,这样出行更方便。 June 30, 2014
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