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Rated 3.1 out of 5 by 7 reviewers.
Rated 3.0 out of 5.0 by Non recognition of priority member Have been staying this hotel since last 5 years. During my last stay My platinum status was not recognized and they down graded me to inferior room with no water pressure and non working AC.Reservation manager refused to up grade my room unless I pay more for the room, irrespective of my platinum status. Rooms in the hotel are very old and needs complete renovation. April 19, 2013
Rated 3.0 out of 5.0 by Rooms Poor water pressure in shower. Very very little bottle of pure water. Poor internet signal. December 7, 2012
Rated 5.0 out of 5.0 by Fantastic stay The staff was great, made me feel at ease for the whole stay. The Bell Captain, Autero was great. The hotel driver, David was also very nice. I would highly recommend this hotel and it is quiet. December 3, 2012
Rated 2.0 out of 5.0 by Estancia Jamás hubo agua caliente en mi cuarto y no intentaron cambio de habitación, no me lo propusieron siendo yo Priority Platinum!!! Habitación muy vieja, casi nada servia, no había caja fuerte Lamentable ya que el hotel en general las zonas publicas son muy bonitas Saludos September 8, 2012
Rated 5.0 out of 5.0 by Very friendly and corteous staff. I enjoyed my stay Very nice hotel. Staff is very corteous and friendly, and always ready and willing to help. I enjoyed my stay there very much. Very quiet and nice. August 31, 2012
Rated 2.0 out of 5.0 by Horrible wireless, poor place to work Cracks in room from ceiling to floor. Clean but old decor. Horrible wireless. Resturant not bad. Good room service, pleasant staff. August 19, 2012
Rated 2.0 out of 5.0 No pillows , no servies after 9pm The worst pillows i´ve been. I tried to ask for a softer one and the answer was that no one from service was available after 9pm!!! I could not believe that I was in a Crowne Plaza. August 13, 2012
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