Crowne Plaza Toronto Airport

Hotel Front Desk: 1-416-6751234

Hotel Fax: 1-416-6753436

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Toronto Pearson International Airport (YYZ)

- Distance from hotel: 1.55 MI/ 2.5 KM West l

- Head north on Convair Dr toward Renforth Dr Take the 1st left onto Renforth Dr Turn left at Carlingview Dr Take the 2nd right onto Dixon Rd Take the 1st left onto Attwell Dr Turn right at Carlson Ct End at 33 Carlson Court

Toronto Island Airport (YTZ)

- Distance from hotel: 14.29 MI/ 23 KM East l

- Head north on Bathurst St Turn right onto Queens Quay W. Turn left unto Lower Spadina Ave Continue onto Spadina Ave Take Gardnier Expressway W. Exit at HWY 427 and continue to HWY 27 Exit Dixon Rd W. Turn right onto Attwell Dr Turn right onto Carlson Ct

Union Station

- Distance from hotel: 18.64 MI/ 30 KM North

- For more details, please visit Union Station website



- Distance from hotel: 5.78 MI/ 9.3 KM

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 14.00 CAD

- All hotel guests must register their license plates at the front desk upon check-in or arrivial. Pay parking is available through machines located throughout the parking lot or at the Front Desk.

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Hotel Highlights

We recognize the importance of getting a great night’s sleep, especially when traveling for business. Our Quiet Zone Floors ensure silence for our noise-sensitive guests, which means no housekeeping or maintenance between 9:00 pm and 10:00 am unless requested. Guests with children, pets and leisure groups are accommodated in other areas of the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 240 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable beds


July 10, 2014

My husband and I stayed at the Crowne before flying out of Pearson International. We could not have been happier with the service. The front desk service was prompt and polite. Our room was spotless. The bed was very comfortable. I was a little concerned as I usually travel with my own pillow, however the pillow provided was more than comfortable. We left early the next morning to catch a shuttle to the airport and the shuttle driver was polite and more importantly on time! I would have no problem recommending this hotel to any one traveling.

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Mismatched policies cause frustration


July 10, 2014

Prepaid room means you prepay for your room. No one expects to have to pay for their room upon arrival when the terms and conditions state that it is prepaid and non-refundable. Did not have my own credit card with me as I do not like to travel with it in fear of it being stolen or lost. Had I not had the cash and friends credit card on me, I would have been forced to walk away and still be charged for a room that I would have been not allowed to stay in simply because policies are not being followed as stated. Had I known that as well as the atrocious amount needed for the damage deposit before checkin, I would be a much happier customer. This drew the line, I will not stay anymore due to policies being ignored and only work in favor to certain situations. Working in a hotel for 5 years as a front desk agent and I've never been more upset with the lack of service or care during checkin procedures. We weren't given our breakfast vouchers at checkin. Room however was clean and quiet, very satisfactory. They have in room keurig coffee makers which is new, a plus to the frustrations at checkin I guess. Pool was cool as was hot tub. Apparently you have to call them half an hour before you go to turn on the heat for everything. Convenient? Not really.

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accessible rooms not adequate for wheelchairs


July 09, 2014


Your staff was great but i requested the wheelchair accessible room and check in time was 3:00 . I left home at 12 to be there at 3 as traveling with a disabled person you have to plan ahead. We arrived at three and waited in the lobby until 4 when the room was finally ready. Your staff were apologetic and offered us the free breakfast . Your wheelchair accessible rooms have carpet in them which if you are disabled you have a hard time getting around in a tight space at the best of times let alone fighting a carpet. Your grab bars in the washroom are not placed properly to allow access for all disabled people . Not a good experience.

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Front Desk personnel - are the best


July 06, 2014


I always enjoy coming back to this property. The staff are always friendly and helpful, especially Christine she always greets me with a smile and treats me like royalty. Great value for the service I receive on every visit.

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