Crowne Plaza Toronto Airport

Hotel Front Desk: 1-416-6751234

Hotel Fax: 1-416-6753436

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Toronto Pearson International Airport (YYZ)

- Distance from hotel: 1.55 MI/ 2.5 KM West l

- Head north on Convair Dr toward Renforth Dr Take the 1st left onto Renforth Dr Turn left at Carlingview Dr Take the 2nd right onto Dixon Rd Take the 1st left onto Attwell Dr Turn right at Carlson Ct End at 33 Carlson Court

Toronto Island Airport (YTZ)

- Distance from hotel: 14.29 MI/ 23 KM East l

- Head north on Bathurst St Turn right onto Queens Quay W. Turn left unto Lower Spadina Ave Continue onto Spadina Ave Take Gardnier Expressway W. Exit at HWY 427 and continue to HWY 27 Exit Dixon Rd W. Turn right onto Attwell Dr Turn right onto Carlson Ct

Union Station

- Distance from hotel: 18.64 MI/ 30 KM North

- For more details, please visit Union Station website



- Distance from hotel: 5.78 MI/ 9.3 KM

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 14.00 CAD

- All hotel guests must register their license plates at the front desk upon check-in or arrivial. Pay parking is available through machines located throughout the parking lot or at the Front Desk.

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Hotel Highlights

With complimentary Wi-Fi, a 24-hour Fitness Center, business services and seven layers of luxury bedding, you're in for a successful stay. Our special Quiet Zone Floors also ensure silence for our noise-sensitive guests, which means no housekeeping or maintenance 9:00 pm - 10:00 am unless requested, and guests with children, pets and leisure groups are accommodated in other areas of the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 271 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Floor without an elevator!


August 18, 2014


We arrived with a reservation in hand, made well in advance for a King Room booking, with the Park N fly included (so obviously, we will have luggage going on a trip). When we approached the desk to check in, we were informed that the only king room we could have was on the top floor, which does not have elevator access. This was not good on the hotels part, we should have been informed at the time of the booking that this was the situation.
We were not impressed to have to take a lesser room to have the elevator access with much luggage in tow. It was not a great way to start out on our vacation when the planning was made well in advance.

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Nice Hotel, Hard beds


August 18, 2014


Overall, this hotel was great. It has a nice, professional appearance and the staff are outstanding. The check in process was quick and the hotel is in a great location near lots of Restaurants.

The hotel itself is in great shape. It looks like it has been updated lately. The rooms are pretty nice, with a great TV selection. I ordered room service twice and both times, the meal was very good. Just note that the room service breakfast is pretty expensive.

The only two things about the rooms that I didn't enjoy was the fact that the bed was very hard and the air conditioner was pretty loud.

I would definitely stay here again.

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Very clean, very comfortable.


August 16, 2014

I was a little apprehensive (at first) about the noise level, being so close to the airport, but once inside the room everything was perfect.

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Never coming here again


August 12, 2014

Me and my boyfriend had stayed at this hotel for the weekend as we were travelling. I've been to many hotels, and this one was by far the worst.

I used some travel points and because of that, I feel like I got stuck with the worst room they had - Classic room. And I should've saved them.

First of all the room was out dated, and their "7 Layers" of bedding - uh I have no idea where they were! We had 3 layers( bed sheet covering the mattress, one bed sheet and a VERY thin cover. I was freezing though out the night and had to constantly change the thermostat on the wall.

The hotel was very crowded and there were children running around everywhere - we took the stairs instead of the elevator (out dated elevator, very slow), because it was faster - and even there, Kids running up and down the stairs.

Didn't get a chance to use the pool nor the sauna because they were crowded (the kids wouldn't leave the pool). I know thats not the hotels fault but it was quite annoying.

I feel like Crowne plaza doesn't really have Customer Service as a priority - Front desk don't welcome you warmly neither do they ask if you enjoyed your stay. AND not to mention that all the hotels I've been too usually ask for a review - this hotel didn't even send me an email, nor did they have any pamphlet in the room to review my experience

Well they have a hair dryer in the room - lucky me? Nope it was broken, which was very frustrating as I had 30 mins to checkout. I requested a hair dryer and yes they delivered, but room service takes a long time.

In terms of higene products in the room - when I had booked the room, I request a room for 2 ADULTS. I got one shampoo, one conditioner and one body lotion. Their towel supply is ridiculous. 2 big towels and a small face towel.

I did not like that when I left my room, the cleaning staff was already waiting for me to exit so they could clean the room - feels like they just want us out of there.

I do have to say, the one good thing I liked about this hotel was the cleanines - but that's all.

Because of all of this, I do not recommend raying at this hotel. Save your money and just go to the Holiday Inn - same price, better and updated rooms and not as hectic!

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