Rated 4.4 out of 5 by 33
Rated 5.0 out of 5.0 by Scar68 Excellent Hotel
The location is great, the staff very friendly and efficient. The room was very comfortable clean and pleasant to be in, the bed exceptional. I could not recommend this property or its staff more highly.
February 11, 2014
Rated 5.0 out of 5.0 by nicolasch Great hotel, perfect location
I usually spend at least 5 weeks a year in this hotel and I have never been disappointed. Rooms are great but tend to be a bit dark, breakfast is very good and staff is great !
Guest relation Virginie was one of the best, I know she left the hotel and I hope her replacement will be as sympathetic and efficient as her.
Regarding the staff, only one remark though: the girl who works at the bar at night during the week always seems unhappy, she almost never smiles.
Overall, It's always a pleasure to spend a few days there, I recomend that hotel to everyone that want to visit Toulouse ! There are a lot of great restaurants around.
February 11, 2014
Rated 4.0 out of 5.0 by Dugz not the best
I stayed here in September and didn't really get much acknowledgement of being a platinum member, I found the state of the hotel distinctively average, service was average, room was ok ( not up to the standard of other Crowne properties I've stayed in ) the one redeeming feature was the hotels location which is perfect for exploring the city
December 27, 2013
Rated 5.0 out of 5.0 Great Stay in Toulouse
We had a fantastic stay in Toulouse - staff were friendly and helpful and rooms were spacious, clean and very nicely made up. Excellent central location for all the sights and shopping, but also quiet for a good nights sleep. I would recommend and visit again.
December 6, 2013
Rated 3.0 out of 5.0 by Topfirst81 Supposed to be one of the better TLS hotels, I wonder why this obsolète, noisy installation with quite unfriendly staff belongs to your Group,?
No recognition of my ihg/Rewards status, no upgrade, staff mentionning:
we don't need your card, your number is in the system!!!!
My poorest ihg group experience, thus far, depressing!
November 19, 2013
Rated 5.0 out of 5.0 by Med07 Excellent Place to stay for business
I've enjoyed the warm welcome and the full willingness of the staff to address my requests, I would recommend this place to any business and visitor for Toulouse as top place to rest and feel good.
November 12, 2013
Rated 4.0 out of 5.0 by LATOUTE COMFORTABLE BED
ROOM VERY COMFORTABLE AND NICE VUE
BUT MANY PEOPLE AT BREAKFEAST AND NO PLACE TO SEAT(GROUP IN HOTEL)
September 24, 2013
Rated 5.0 out of 5.0 by josieg great frontdesk service
staff were very courteous and helpful with any question and help
September 11, 2013