Rated 5.0 out of 5.0 by Saint1976 Unexpected surprise
Having stayed here a number of times on business we booked a nice room for both us & our daughter on the evening following our wedding in Toulouse... what we got far outweighed our expectations. We were upgraded to the presidential suite - with it's own lounge and overlooking Place Capitole. All the staff made us feel like royalty and made the whole experience one we'll never forget. A huge thanks from us all.
June 10, 2013
Rated 4.0 out of 5.0 by JAPNeko Right in the historic center of Toulouse
Smiling and helpful staff (especially from frontdesk).
Good bed - confortable armchair
shower-bath slightly narrow
Would be nicer if toilets were separated from bathroom.
bathrobe but no slipper (?)
Different hot meals for breakfast.
No private car park but there is a very near public one
June 1, 2013
Rated 5.0 out of 5.0 by livertak Nice room and excellent bed quality
I had a amazingly good experience in spending 1 night at the Crown Plaza Capitole Toulouse. The receptionists were extremely helpful and kind.
The room was just perfect, very quiet at night and the bed was very comfortable.
Breakfast is a buffet with a large variety of choice and the general atmosphere in the hotel was good.
I can only recommend this place.
April 22, 2013
Rated 4.0 out of 5.0 by dazzle77 location
was not sure at first if i had made the right choice of hotel or area as not familiar with the area. however, soon to learn area choice and hotel very good. nice and clean too.
only downside was the cost of taxi from airport to hotel (no fault of the hotel) expensive at 38 euros.
however, hotel was good, clean, comfortable.
we were a family of 4 with two children 17 and 19. the room accommodated us well as can be difficult to get one room for four adults.
breakfast was good with a variety of choice. hot or cold.
would recommend this hotel and area any time.
March 31, 2013
Rated 5.0 out of 5.0 by AZMikeFAB AZMIKEFAB
Excellant location, staff is awesome and accomodating, I really enjoyed my stay and everything regarding the hotel.
March 27, 2013
Rated 3.0 out of 5.0 by Opera Special visit to see the Opera
We were not awarded any recognition as Gold Priority Club Member and the welcome was very controlled. No upgrade although the hotel was not very full. Breakfast was a ridiculous price at 24 euros per person but an exquisite main course in the restaurant was cheaper.
No slippers in the room and only one robe. It took 45 minutes and 2 phone calls for a pair of slippers to be sent; that we were informed was the only pair that could be found in the whole of the hotel that evening.
The Maitre D'hotel was very charming and lunch was a very good experience. Perhaps all staff, particularly reception needs to take a leaf out of that team and come across a little friendly.
February 9, 2013
Rated 5.0 out of 5.0 by Scott88 One of nicest in area but still has cooling issues
Great hotel for staying in Plaza area. Only complaint would be that room was still too warm as was the case when I was there last time. Cooling system does not come on. Opeing window helps but there is a lot of nopise outside so does not work so well. Hope to come back a couple more times this year so hope this gets fixed.
February 7, 2013
Rated 5.0 out of 5.0 by Grenada12 Great Hotel with fantastic staff!
I stayed at the Crown during a business trip in early December 2012. The staff were fantastic and when I needed help with some business meeting preparations they went out of their way to help make my meetings a success. They deserve to be commended!
December 11, 2012