Rated 4.4 out of 5 by 29
Rated 3.0 out of 5.0 by Topfirst81 Supposed to be one of the better TLS hotels, I wonder why this obsolète, noisy installation with quite unfriendly staff belongs to your Group,?
No recognition of my ihg/Rewards status, no upgrade, staff mentionning:
we don't need your card, your number is in the system!!!!
My poorest ihg group experience, thus far, depressing!
November 19, 2013
Rated 5.0 out of 5.0 by Med07 Excellent Place to stay for business
I've enjoyed the warm welcome and the full willingness of the staff to address my requests, I would recommend this place to any business and visitor for Toulouse as top place to rest and feel good.
November 12, 2013
Rated 4.0 out of 5.0 by LATOUTE COMFORTABLE BED
ROOM VERY COMFORTABLE AND NICE VUE
BUT MANY PEOPLE AT BREAKFEAST AND NO PLACE TO SEAT(GROUP IN HOTEL)
September 24, 2013
Rated 5.0 out of 5.0 by josieg great frontdesk service
staff were very courteous and helpful with any question and help
September 11, 2013
Rated 2.0 out of 5.0 by HAAO Rooms not properly marketed
We are a family of 2 adults and 2 children (9 years old). As usual we booked a room for the four of us as the kids are to young to sleep on their own.
The surprise was that we were given a double room and they suggested it was also for up to four people, which is not true.
You cannot pretend to offer a room for up to four people when it only has two small double beds. It does not make sense.
We also had problems with the Internet connection as it was extremely slow. Pages would not even load.
We did not enjoy our stay at all.
Sorry to say what I think but for the first time I am terribly disappointed.
August 25, 2013
Rated 5.0 out of 5.0 by Peter001 Warm welcome
We booked and stayed only for one night and one day, but we throughly enjoyed our stay, the Staff has been attentive, helpful and kind. This was our first but not last visit to Toulouse. Will definitely book Crown Plaza Hotel Toulouse again in the future.
August 20, 2013
Rated 5.0 out of 5.0 by decentjules great hotel
Very clean, friendly stuff, awesome location. We really enjoyed our stay.
August 19, 2013
Rated 5.0 out of 5.0 by Farlington A fantastic start to our holiday
Really nice hotel in the center of the city. Very old building and very nice.
The young lady at check in was absolute superb, very polite and professional, she even help a guest recover a lost I-pod dropped accidentally down a storm drain, what a wonderful and helpful person, and a credit to the Crowne Plaza name.
The bedroom was quaint, and traditional room befitting the historical building. We had a double queen bed which were incredibly comfortable so we all slept well , and there was no disturbances.
Location: you can't get better,
I have stayed in several Crowne Plaza hotels all have been excellent but his one is most definitional the best I have stayed in to date. Well done to all the staff at the Crown Plaza Toulouse and I hope I can stay again some time soon.
It was a fantastic start to our start to our holiday. Thank you to all the staff at the Crowne Plaza .
August 18, 2013