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Rated 4.3 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by Flossman Desk staff was outstanding especially the evening staff which was exemplary. The breakfast buffet was done in a very professional manner - it was delicious and wait staff service was beyond reproach. February 26, 2014
Rated 5.0 out of 5.0 by Church Youth Outing The hotel was great, across the street from event location, very convenient; breakfast was great in the restaurant, beautiful new hotel, quiet (sort of, kids from age 8-12 running around after the event, but expected). The only thing I missed was a refrigerator in the room, not one. Rooms very clean and accomodating. February 25, 2014
Rated 4.0 out of 5.0 by Great Hotel, Poor Service My husband, two young daughters, and myself booked a King Suite room - the room itself was fantastic. Very spacious and comfortable. We checked in around 6 and briefly went to our room to unload our luggage. Left to attend a concert and arrived back to our room around 9:40 at night. We immediately began to set up the sofa bed for our girls, and realized we had no bedding for it. I called down to the desk to ask for bedding and was told it would be right up. After 30 minutes of waiting, I finally went downstairs to the desk myself to get the bedding. She started to write our room number down (to have someone bring it to us), when I told her NO, I'd already called 30 minutes ago and I needed it right then. She complied and we got our girls into bed. About 15 minutes AFTER I'd gone downstairs and my girls were already in bed and asleep, someone was knocking on our door to bring us the bedding set that I'd called for 45 minutes prior. I feel like this is something that should have already been in the room PRIOR to check-in. We were a family of FOUR who booked a SUITE .... obviously we are going to be using the sofa bed. Other than this problem, we enjoyed our stay. Was very close to the Mabee Center and many places to eat. February 25, 2014
Rated 4.0 out of 5.0 by Rush to close! The property was very nice. But, I was very disappointed with the service provided at the lounge. The bartender was not accomodating at all. He was much too concerned about closing down the bar and leaving. In fact on Friday night he served me a drink and asked me to make sure I put my empty glass in the sink before I left as he was locking up and leaving for the night. i can honestly say I have never experienced that! February 5, 2014
Rated 5.0 out of 5.0 by Love this hotel! Right across from ORU. Beautiful hotel - comfy rooms - great breakfast buffet! Pet friendly. February 4, 2014
Rated 4.0 out of 5.0 by Great customer service and very courteous This hotel really made me feel welcomed. They greeted me upon arrival after a full day of wrestling and with no hassle had me checked in my room and gave me any extra things I needed. February 4, 2014
Rated 5.0 out of 5.0 by Bed are great and so it the Service I have always enjoy my stay their the people are always friendly January 28, 2014
Rated 5.0 out of 5.0 by Great Hotel Stay at the Crowne Plaza for work. It is a great hotel with an awesome staff. January 10, 2014
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