Rated 4.1 out of 5 by 139
Rated 3.0 out of 5.0 very average
We went to Tulsa for a baseball tournament and our team stayed at this hotel we. The hotel has several floors with three elevators and only one worked. it took a long time to get to the different floors. The room were ok but they; charged extra for refrigerator and no microwave. we usually bring food for lunches during tournaments that helps us eat better and save money. the room was very humid and the desk staff was very slow. When we checked out we the hotel didn't provide receipts like others do. We had to wait in line for about twenty minutes to get one. The breakfast was good and a good value but there was one chef who was very rude and I felt that he thought he was more important that the customers. We go to a lot of baseball tournaments and stay in a lot of hotels this hotel's value was not very good in relation to the others that we stay at.
July 24, 2014
Rated 4.0 out of 5.0 by generic nickname_001 Stayed there for a night
I liked it OK and the location was very convenient for the places I wanted to visit in Tulsa.
July 23, 2014
Rated 4.0 out of 5.0 by Temmy Great customer service and access to places
I have been staying in this hotel since 2009 when it was a Hitlon Hotel and the customer service has always been great. There is a great proximity to some eating places close to the hotel and also to Oral Roberts University.
The Shuttle service is also a plus and are readily available to pick up and drop off in nearby locations. I will like to recognize Juan a handyman and technician with the hotel who was quick to respond to some technical needs I had in my room. I remember him also coming to my rescue in March this year when I had a problem with the heater in my room and there was a snow storm in Tulsa and the heater in my room at the Crown Plaza would not work for two days. He was able to resolve the problem. It's a nice place to stay for business and probably pleasure.
July 21, 2014
Rated 1.0 out of 5.0 by traco11 Unclean
The room felt dirty. Rooms were not like the pictures shown on their website. Not kept up to date. Furniture seemed old. Had a very bad/ unacceptable experience and did not sleep well at all. Planned on staying 2 nights and ended up checking out after the 1st night. Will never stay there again and would not recommend this hotel.
July 21, 2014
Rated 5.0 out of 5.0 by TNT60 Nice Hotel
Good location many activities in the area. Nice restaurants and Walmart next door.
July 12, 2014
Rated 1.0 out of 5.0 by servicetech2830 Terrible WiFi coverage
Overall this hotel is very nice. My main concern is with the WiFi coverage in the hotel. I've stayed in this hotel several times and have found that the closer your room is to the center of the hotel, WiFi is fine, but the rooms at the end of the halls, WiFi is terrible. This last trip I was unable to access the internet at all in my room.
July 12, 2014
Rated 3.0 out of 5.0 by Mr Congeniality Expected Much Better
Thank goodness we had a low rate due to the group we were with otherwise this would not have been worth the cost. The common areas were so hot it was as if they had no air conditioning. The air conditioning in the rooms was spotty. We had two rooms, in one room, it was either too hot/muggy or too cold and damp. In the other room it, the AC seemed to only work as the it got later in the night. Slept without a sheet a first and needed an extra blanket by morning. By noon it was hot/muggy.
In my opinion the hotel is in need of updating. Crown Plaza is supposed to be a higher class in the IHG group, in the future we could stay at another chain's equivalent hotel for slightly more per night and have enjoyed the stay more. Which is what we will likely do.
July 11, 2014
Rated 4.0 out of 5.0 by StewartAH Working in Tulsa
The hotel front desk staff was courteous, knowledgeable, and helpful.
July 10, 2014