Rated 4.3 out of 5 by 86
Rated 5.0 out of 5.0 by COMark Great Service, Some Maintenance Needed
Overall, we really love this hotel. This is the second time staying here, and I can't say enough about how courteous and helpful the staff is. From the ladies at the front desk to the waiters in the restaurant, everyone seems eager to help you in the most courteous, professional way. The common areas in the hotel are kept very clean and the overall appearance is very good. The full breakfast buffet is excellent.
Our only complaints are pretty minor. The drain in the shower seemed to be partly clogged, so the water didn't drain properly when taking a shower. Also, the phone by the bed did not work, though this was a minor thing because there was another phone on the desk that did work. These were minor things, and didn't detract from our stay at all.
August 13, 2013
Rated 5.0 out of 5.0 by Humez I'd do it again
ery good hotel. The staff is very friendly and helpful in this older hotel. They did what they could to allow me to check in early (11:30) and almost everyone asked me if there was anything I needed. Usually it is the customer asking not being asked is the new normal these days. The rooms were clean and updated. Wifi worked very well. A/C unit did a great job and the floor was fairly quiet at all times. Within walking distance to many restaurants and even Walmart as well as the surgical center of Oklahoma (were I had some work done). Overall, excellent stay.
August 13, 2013
Rated 5.0 out of 5.0 by Janie68 Very Nice all round Hotel
My husband and I stayed one night cause of a surgery I was having, and on short notice we got a reservation. I must say we had a very clean and nice room with a king bed which slept very well. We were greeted with a very friendly staff at the desk, had us checked in quickly. I would not hesitate to stay here again. Loved it. I would give it a 5 star
August 4, 2013
Rated 5.0 out of 5.0 by STM68 Great service and Excellent restaurant
My sister and I recently stayed at the Crowne Plaza Hotel and were very pleased with the accommodations. We were met promptly at the airport by the shuttle, which was extremely helpful since we knew nothing about the city.
The cuisine at the hotel was superb. We could not ask for a better travel experience.
July 26, 2013
Rated 4.0 out of 5.0 by JRAND Going the extra mile
This facility goes the extra mile to assure the guest is well cared for and faciltates all amenites for comfort and application to best service hotel guests.
I forgot a pair of ISLAND flip flops; on the room floor when I checked out and on arriving home called the hotel front desk where I was told the desk personnel would personnally go and make sure the shoes would be at the desk upon my return.
The front desk personnel lived up to her word. My shoes from Hawaii were waiting for me.
July 23, 2013
Rated 3.0 out of 5.0 by MichelleB Crown Plaza Tulsa
I would like to express my gratitude to the front desk clerk, Shawna. I stay here 2-3 nights each week. Every week when I check in she greets me by name and is always cheerful and accommodating. Shawna makes each stay inviting. She is a true professional and goes out of her way to show sincere hospitality to hotel guests.
July 22, 2013
Rated 5.0 out of 5.0 by BK65 Very nice hotel and great wireless internet
I stayed at the hotel for a conference at Oral Roberts University. The price was excellent and the hotel was great. Since I use the internet for most of my work, I was very pleased to find great wireless all over the hotel. I was able to get a lot of work done in my room and even met with a potential client in the lobby and use the internet in that meeting. I highly recommend this hotel for all travelers, especially business travelers.
July 2, 2013
Rated 4.0 out of 5.0 by teacherspeecher Nice hotel but no microwave, refridge included
Overall a pleasant hotel. Room was adequate, but not large. Room was clean but shower drain was slow, even when staff was notified. Otherwise, staff was kind and pleasant. Internet connection was fair and "starbucks" was rarely open.
June 28, 2013
Rated 5.0 out of 5.0 by Ideamommy One of the best!
This hotel does everything to make you feel like a VIP. I needed extra towels almost everyday because my kids kept using them for swimming. No problem... they were delivered within 2 minutes of me asking. Secondly, wi-fi was super easy to get into. And lastly, I needed more meal tickets for the special breakfast at the hotel. When I asked, no questions were asked and more meal tickets were handed to me with a smile.
Basically, this hotel is top-notch in customer service. I will look for more Crowne Hotels to stay at when traveling.
June 28, 2013
Rated 4.0 out of 5.0 by borntexan Great service after my stay
I stayed at Crowne Plaza from June 4 through June 9 and was almost to Oklahoma City when I realilzed I left all my clothes in the closet! Made a quick call and by Tuesday the 11th came home from work to find a box with all my clothes waiting for me.
Thank you so much for prompt service. . Also want to let you know that Victor in the coffe shop was just great and very informative and helpful.
June 17, 2013
Rated 5.0 out of 5.0 by Shirley46 refrigerators
We had a wonderful stay. Everything was great! There is a place for a refrigerator in the rooms but there was no fridge. That would have been nice. Most hotels now have fridges and microwaves.
June 15, 2013
Rated 4.0 out of 5.0 by Deter Great Price
This was the first time we have stayed here. The room and bathroom is really nice and roomy. We could hear when someone above us showering and was pretty loud and the noise outside our room. No problems checking in and didn't have to wait and our room was ready when we arrived about an hour earlier then check in. Great area. Everything was close. We would stay there again.
June 8, 2013
Rated 4.0 out of 5.0 by JRAND Beauty Queen
Great to see the facility filled with guests and everyone working as a team.
June 4, 2013
Rated 5.0 out of 5.0 by gran1 grandmother1
comfortable,beautiful,nice clean rooms. would recommend this to anyone comeing to Tulsa. the staff could not have been more helpful. the service was fantastic.
May 31, 2013
Rated 4.0 out of 5.0 by kiddingme Excellent breakfast
This was a nice clean place to play with an excellent breakfast. The price was affordable also.
May 24, 2013
Rated 5.0 out of 5.0 by Pandc1 Affordable and Nice
Had to stay 2 nights due to car trouble. Shawna at the front desk was very considerate and even gave us complimentary breakfast buffet tickets. Heather in the restaurant was very pleasant and provided excellent service.
May 21, 2013
Rated 4.0 out of 5.0 by denamae Ballfield Weekend
We were playing ball all weekend, it was good to come back to to cool off. Pool was nice - but no hot tub . Room was kinda small but beds were nice. Construction around the hotel on roads made it difficult to find - but then we found other ways to get there without the construction zones.
May 20, 2013
Rated 5.0 out of 5.0 by Nanislulys 2 weeks
Excellent stay for 2 weeks away from home. Room was very clean and comfortable. Got selected for Guest of Honor and got a suite upgrade which was great.
May 13, 2013
Rated 4.0 out of 5.0 by RK1950 Very Comfortable Bed and Clean Room
I recently attended a conference at this hotel and was impressed with the amenities and overall service. The breakfast and airport shuttle service added excellent value to my stay.
I would recommend it highly for future conferences.
April 29, 2013
Rated 4.0 out of 5.0 by SMorris Crown Plaza
I came to Tulsa to visit the aquarium and this hotel was very close. The room was very nice. It was a little noisy, but did not prevent a good weekend.
April 28, 2013
Rated 5.0 out of 5.0 by crazymtgirl lovely hotel and staff
I was in Tulsa for a conference. The room was clean and very nicely furnished. The service was very friendly, accomodating and efficient. It was also nice and quiet for being in the midst of a large city. There were ample amenities right within the hotel. I enjoyed my stay. Thank you.
April 17, 2013
Rated 5.0 out of 5.0 by FGEACamper Great service and great breakfast.
I don't know how my week's stay could have been better! Great service. Very friendly. The breakfast was GREAT! We did have convention pricing, but what an EXCELLENT RATE they gave us. I would recommend it to ALL!
Remember folks....when your breakfast is included in your rate, PLEASE, remember to tip those who are waiting your table!
April 17, 2013
Rated 5.0 out of 5.0 by Deacondenny GREAT PLACE TO STAY.
Thank you for making rooms available to Victory guests. The room was clean and fresh. Breakfast was very good. The staff cheerful and helpful. Parking is easy and safe. We would stay again.
April 17, 2013
Rated 5.0 out of 5.0 by pdiddy Good Breakfast
Very nice rooms, clean and intact. But let me say the breakfast was wonderful. They had real beacon and good fruit. Didnt know they were an priority club member so missed out on points.
April 15, 2013
Rated 4.0 out of 5.0 by Quintyne Guess room / Hotel
Clean rooms ,comfortable bed and great service .
Cost of Break fast was a little high .
Would stay at the Hotel again .
April 11, 2013
Rated 4.0 out of 5.0 by GeGee Thanks!
Shuttle service offered to River spirit casino by this hotel. We had a great time and never worried about driving anywhere...Thanks!
April 4, 2013
Rated 5.0 out of 5.0 by JRAND Repeat customer
The staff and management go the extra distance to assure the customer is well cared for.
March 27, 2013
Rated 3.0 out of 5.0 by BarkedOut Meeting in the AM with over night stay
First, we waited in line for quite a while upon arriving. It seems one person checks people in, the other person has to look busy on the phone and scanning room keys.
Finally got checked in....walked in our room and SOMEONE WAS ALREADY THERE! Spooky, weird, gross (bed was very lived in) OMG! Would not want to ever have that happen again.
Re-did check-in--speed is not their strong suit. Room #2 was at least unoccupied.
Went to dinner-- came back to our room; however, 2 dogs were next door barking frantically...... Over and over and over, bark bark, bark bark, bark bark,.....OMG!
Called desk....complained. Our option? Move to room #3.
No apology, no upgrade option, no we are so sorry, how about breakfast on us? No nothing..... Just more inconvenience.
Dog lovers should love your hotel.... My money and me will be staying elsewhere....
Food for thought? Put the pets and their owners on their own special floor so the rest of us who leave our 4-legged friends at home can get a good night's sleep.
March 14, 2013
Rated 5.0 out of 5.0 by rice Awesome room and decor - great airport shuttle service
I loved the room and the decor - spacious and well-equipped. Water bottles are a nice touch. Drivers and front desk were exceptionally friendly, professional and helpful.
March 12, 2013
Rated 2.0 out of 5.0 by Crccdavis No Hot Water
Our room was nice, nothing special but clean and the check-in was fine. The first morning my daughter went to take a shower as we had to be a conference across the street early and she had no hot water. I thought maybe she was exaggerating but it was ice cold. I called the front desk to report the problem, they said someone would be right up, nobody ever came. So, I also took and an ice cold shower. I decided that even though we had reserved 2 nights that we would be checking out early. I went to the desk over an hour later and told them we would like to check out and that nobody ever came to address the cold water problem, they told me they thought the problem had been fixed. Well, I obviously had already showered and the staff did not seem overly concerned. On a completely different note, we did eat breakfast in the hotel, which was just ok and it was very over priced, $14 per person for scrambled eggs, I would probably go elsewhere for breakfast.
March 7, 2013