Rated 4.3 out of 5 by 86
Rated 4.0 out of 5.0 by RonnieB99 Great beds and service
Most all was very excellent as expected! A negative was the $35 dollar increase in nightly rate (Sunday) that showed up on the bill for the extra night we requested because of the weather related road conditions. That was the only loyalty breaker. It is not the extra money we paid that hurts, it's the dependability of knowing that we can add one more night (Sunday) without re-negotiating price. We didn't object. We just accepted that this was policy, maybe a different rate for Sunday.
The only other issue was the automatic doors being broken, making it difficult to move baggage cart through. But, these things happen and it was minor detail.
The beds were very, very comfortable and we both slept nice and comfortable. This is probably the most memorable part of our stay, the comfortable beds.
The food from the menu was very delicious! The breakfast buffet was average and good.
The staff in the restaurant and Starbucks were exceptional! Cleaning staff exceptional! Krista was exceptional in setting up the reservation. Two of the staff behind the counter seemed confused at times, but it has to be a tough job especially with all the weather related cancellations and reservations.
December 12, 2013
Rated 5.0 out of 5.0 by ronoi39 comfortable beds for real
The staff was very helpful. the rooms were nice and clean. the room had everything. the staff's brought me a fan in the middle of the night. the breakfast was good. I love the shower. the price was good. the pillows were very comfortable. we had clean towels.
December 6, 2013
Rated 5.0 out of 5.0 by MichelleB Best Stay in Tulsa
I stay at the Tulsa Crowne Plaza at least once a week. Like any traveler, I have plenty of choices for accommodations in the Tulsa area. I return to the Tulsa Crowne Plaza week after week for one reason, excellent customer service. From the minute I arrive, sometimes late at night, until I stumble down the elevator for my Starbucks coffee early in the morning, I feel welcome! Upon arrival I am greeted with a smile, by name when I walk through the door, every time! I have interacted with every level of staff in the building, from management to housekeeping, and each one of them are professional, attentive and understand the value of customer service. The rooms are always clean, beds are comfy, as well as the pillows (I LOVE the pillows!), breakfast is always fresh and the wait staff in the restaurant is extremely attentive! I cannot think of one single thing to complain about from staff, to accommodations, to cleanliness and customer service – the Tulsa Crowne Plaza is THE place to stay in Tulsa!
December 4, 2013