Rated 4.3 out of 5 by 82
Rated 5.0 out of 5.0 by BevM Hotel Good -- Restaurant Bad
First of all, I thought The Crowne Plaza a was a lovely hotel. My room was clean, quiet, and in good condition, I had absolutely no problem with it or the hotel staff. On a 10 point scale, I would give it a 9. HOWEVER, I believe the restaurant has some problems. First of all, I walked in on a Saturday evening around 6:00 and saw the customary “please wait to be seated” sign, so I did. The girl at the counter said to me, “Is there something I can do for you?” as if I wasn’t supposed to be there. I thought this was a rather odd thing to say to someone entering a restaurant. Then she asked if I wanted to eat dinner. Well, of course, why else would I walk into a restaurant at 6:00 in the evening. Then she handed me a menu and told me to sit wherever I wanted, which I found a bit distasteful in a supposedly nice restaurant. I waited for several minutes for a waitress, everything just seemed to move very slowly. I ordered Chicken Fried Steak which seemed to take forever and when it was finally set in front of me, I was rather shocked. I know they were probably going for a unique presentation, but the mashed potatoes were placed in the middle of the plate, the green beans were smushed on top of the mashed potatoes and the Chicken Fried Steak on top of that, with gravy on top of the steak, and in my humble opinion it was gross and disgusting. I quickly dismantled the whole thing and started to eat. To say that my food was luke warm would be giving it too much credit, it was just barely warm and had obviously been sitting for a while before it was brought out to me. I should have complained, but I had waited a while and I was hungry so I just ate it. To their credit, had it been hot, it would have been quite good. There were other minor things, but probably too trivial to mention. Another evening, I walked in and there was no staff anywhere, so I waited. After a minute or two, a woman (who I assumed worked in the hotel) asked “does he know you’re here?” I had no idea who “he” was. I told her I had been waiting a couple of minutes and hadn’t seen anyone. She went to the back looking for “him” and came back a few minutes later telling me that “he should show up in a few minutes.” I smelled trouble, so I told the woman I would go somewhere else, and I did. Just to clarify that I am not just being difficult, I went to several restaurants during my stay in Tulsa that were perfectly wonderful. All with good service and good food. I thoroughly enjoyed other restaurants. I wish I could say the same for Legends Grill. I probably would not hesitate to stay at The Crowne Plaza again, but I don’t plan to set foot in the restaurant again.
November 27, 2013
Rated 5.0 out of 5.0 by TVW68 Very Nice
I stay in Tulsa at least once a month for business. Usually at a Holiday Inn or Express. I'm not real picky and don't need alot of frills. Just a bed, desk & shower. I've tried all the HI & HIE in the Tulsa area, so decided to stay at Crowne Plaza. Glad I did. Staff was friendly & courteous. I was given free breakfast & drink vouchers for each morning & evening. I know this is because I'm a Platinum member, but still, the Holiday Inns in the area don't do this. Breakfast was very good, and the lounge is a nice spot to unwind. I have to commend the bartender, I believe his name is Eddie. He does a great job. Represents the hotel very well. I was just planning on using the free coupons, but enjoyed chatting with Eddie enough, that I had a "few" more on my own dime.
Hotel has a nice fitness room on 2nd floor next to indoor pool.
Room was great. Bed was comfortable.
Only issue I saw, and it didn't affect me, was a very large dude in the parking lot walking up to cars begging for money. I told a staff member who said they were aware of him. Did not see him again during my stay.
When I come back, instead of breakfast vouchers, how about a free round at Southern Hills CC? Whaddya say?
November 19, 2013
Rated 5.0 out of 5.0 by pinnaclesw Best IHG Hotels
Crowne Plaza, by far, is the best experience for travelers. The pricing, for what you receive, is undeniably beyond expectations. The people at this particular CP were polite, and extremely helpful. The maids would always say hello in the hallways, and did a great job of making up the room. As a travelling salesman, I appreciate the kindness, and the comfort, of this hotel.
November 18, 2013