Crowne Plaza Silicon Valley N - Union City

Hotel Front Desk: 1-510-4892200

Hotel Fax: 1-510-4897642

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Oakland International Airport (OAK)

- Distance from hotel: 11 MI/ 17.7 KM South l

- Located off Highway 880, 11 miles from Oakland, follow signs to 880 South Exit at Alvarado Niles Road. Make a left at the stoplight and turn right into the property.

San Francisco Int'l Airport (SFO)

- Distance from hotel: 23 MI/ 37.01 KM South East l

- From San Francisco Int'l Airport: Take 101 South to 92 East (San Mateo Bridge). Follow signs to 880 South. Exit at Alvarado-Niles Road. Make a left at the stoplight. Turn right into the property.

San Jose Int'l Airport (SJC)

- Distance from hotel: 18 MI/ 28.97 KM North l

- From San Jose Int'l Airport: Follow signs to 880 North. Exit at Alvarado-Niles Road. Make a right at the stoplight. Turn right into the property.

BART Union City

- Distance from hotel: 2.5 MI/ 4.02 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary outdoor parking for passenger vehicles. Parking available for larger vehicles.

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Hotel Highlights

When you stay with us in Union City, California, the hotel's secluded location and serene courtyard will make you forget that you're just a few miles from the bustling streets of the city. We are located minutes from Mt. View and San Jose, the heart of Silicon Valley. Relax and enjoy a beverage by the pool.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 187 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not up to normal Crown Plaza standards


April 17, 2015


I chose this property due to the normal exceptional standard of Crown Plaza Properties I stayed at before. The property is old and tiered. It remainds me of an old Holiday Inn in south Florida, very humid inside and with corroded locks inside and have disinfectant smell in common areas. Looked like temporary curtains in the windows, ie sheets hung in corridor windows. Telephones in room not functional and TV picture quality not watchable. The good parts is that that beds are very comfortable and bathroom was well appointed. I was lucky to have a quiet pool side room as I was told there is a lot highway noise if you stay in one of the highway facing ones, front desk. This hotels needs a lot of updates for what they are charging and I will not stay here again.

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Great Business Trip Stay


April 16, 2015


Good hotel, great staff. A little out-dated, and the laundry facilities weren't the best - but pretty much everything else was on par with what you'd expect from Crown Plaza. Better than average for sure.

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excellent location for freeway access


April 13, 2015


the whole staff were very enjoyable and professional

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Never Again


April 09, 2015


This is the first time I was so disappointed with a stay at Crowne Plaza property. I have stayed in Crowne Plaza in Washington DC area, Denver, Phoenix and so many other places. Everything went wrong right from the booking. While booking, one of the option was a fare including car parking. Obviously, I thought the parking costs and went for the parking included higher price. Upon arrival, noticed that the parking is free!! Got the fare changed to include breakfast as the property was not offering free breakfast for Platinum rewards club members. I regretted the decision as the breakfast buffet is the worst I ever had. It was not at all worth the additional $10 I paid. There was no cooked oatmeal! All I had is instant oatmeal for $10. There were few other items like scrambled eggs etc... which I did not go for. The room was not well insulated. On Friday night, the next door guest was having lot of problems in the night. I felt sorry for him. But I could not sleep because every time he coughed or used the rest room, it was loudly disturbing me from my sleep.
I may never ever stay at this place.

Posted by HotelStaff
April 13, 2015
Dear Rajaram, Thank you for your recent review on our website, your comments are very important to us and the information is shared with our entire team. I'm very sorry to hear about your less than satisfactory experience staying with us. These issues will be discussed immediately with our management team to discuss for a solution to better breakfast and we will also discuss with our revenue manager a better rate package we offer that can give better incentives. We are going through a major renovation and we hope you can give us another chance to prove better, you will be quite pleased with our new remodeling and service. When you return to the Union City area, please feel free to reach out to me or any manager, we want to ensure your next stay will be a much better experience than this past one and we apologize for any inconvenience you encountered during your stay with us. Thank you for your business and we hope to welcome you back soon. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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