Crowne Plaza Silicon Valley N - Union City

Hotel Front Desk: 1-510-4892200

Hotel Fax: 1-510-4897642

Hotel Email: cpoaklandsouth@aol.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Oakland International Airport (OAK)

- Distance from hotel: 11 MI/ 17.7 KM South l

- Located off Highway 880, 11 miles from Oakland, follow signs to 880 South Exit at Alvarado Niles Road. Make a left at the stoplight and turn right into the property.

San Francisco Int'l Airport (SFO)

- Distance from hotel: 23 MI/ 37.01 KM South East l

- From San Francisco Int'l Airport: Take 101 South to 92 East (San Mateo Bridge). Follow signs to 880 South. Exit at Alvarado-Niles Road. Make a left at the stoplight. Turn right into the property.

San Jose Int'l Airport (SJC)

- Distance from hotel: 18 MI/ 28.97 KM North l

- From San Jose Int'l Airport: Follow signs to 880 North. Exit at Alvarado-Niles Road. Make a right at the stoplight. Turn right into the property.

Train
BART Union City

- Distance from hotel: 2.5 MI/ 4.02 KM East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary outdoor parking for passenger vehicles. Parking available for larger vehicles.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 154 reviews
71%
Recommend This Property
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Ratings Breakdown

154reviews

  • 5 Stars
    59
  • 4 Stars
    39
  • 3 Stars
    23
  • 2 Stars
    16
  • 1 Stars
    17

poor value

By

January 27, 2015

platinumelite

Too much money for the room, as the hotel is older and could use some updating.

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Presence of mildew smell in hall/room

By

January 25, 2015

Overall a nice property, but clearly in need of some renovation as it is quite dated. Peeling paint, worn carpet, outdated furnishings, etc. The presence of an earthy smell in the whole hallway was not pleasant, as it carried into the room as well. At this price level I definitely expected better. I briefly mentioned it and got a half-hearted "Oh, I'm sorry about that." No breakfast included. Overpriced for sure in relation to the accommodation. Nice staff and quiet room.

Posted byHotelStaff
January 26, 2015
Dear lilcarlover, Thank you for your recent review on the IHG Brand website. We appreciate your feedback regarding your stay with us. I assure you that we are capable of providing a much higher level of service. I am sorry for the hotel being outdated, while we have not yet begun the renovation of our hotel, I feel certain that you would be very impressed with the guestrooms and hotel facility once we finish this project. Your business is important to us so please feel free to reach out to me if we can assist you in the future. I assure you that you will leave with a different impression after staying in our renovated rooms. Please reach out to any manager, we want to invite you to experience one of our already renovated prototype room for a feel of what's coming up very soon on our renovation. We hope to welcome you back again in the near future! Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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great customer service

By

January 23, 2015

club

From the start we needed a room for my Son and his little family because my mother in law passed away. We were in a rush and not really thinking about cost. But the Front Desk person really help us with everything she could to save money. And asked if she could do anything else to help us with our situation, it was a comfort to us because she was so kind. Looking back I don't think I thanked her enough. Hope you have more people like her.

And yes we will be using you again in the near future.

Once again Thank you!

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Fair and nice

By

January 20, 2015

platinumelite

Nice hotel great support! Still need improvements on internet..no connection on the tower..Food is not including bread (it is in charge) which is impossible and new for me as a platinum member..

Posted byHotelStaff
January 23, 2015
Dear Mordechai, Thank you for being our Platinum Priority Club Member and for your your recent review, your comments and feedback are very important to us and the information is shared with our entire hotel team. I'm sorry to hear about your less than satisfactory experience with our internet connection, we recently changed our internet provider for an improved faster and liable one, we have not encounter any issues or problems yet until your comment. This issue will be discussed with our maintenance teams to insure we are providing best internet service in the tower building area. We hope you can give us another chance to prove better. When you return to the Union City area, please feel free to reach out to me if I can be any of your assistance. Thank you for your business and we hope to welcome you back. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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