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Rated 3.4 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Excellent accommodations We decided to take a vacation in our home town. Couldn't be happier with the Crown Plaza. It has everything you need including lots of local restaurants, night clubs, stores, all within walking distance. We hiked from CP to the "new" botanical garden hike (above the City Hall).. which we highly recommend. After going out for the evening... we realized that we didn't have to go anywhere at all. They were having the Ventura County Music Awards upstairs and they also have a cozy area near the bar/pool with nice firepits! May 21, 2013
Rated 3.0 out of 5.0 by Nice Staff but beds in regular rooms are uncomfortable The staff is courteous and accomodating. The rooms if you are staying in a regular room are fair in condition. The beds are not that comfortable and the TV is old. The closets are very small. If you are upgraded to a suite the beds are comfortable and the TV is a flat screen. The closet is larger with more hangers. The bathroom has counter space to accomadate your essentials. If you are upgraded in a regular room you have a flat screen TV only. The bathrooms are small in the regular rooms so I took a small table from the room and placed it by the tub/shower to place my cosmetics since only a small shelf exists in the bathrooms and the rooms have a pedestal sink. It left very little room to move about in the bathroom but was far better than working out of a cosemtic/bathroom essential bag that had to be placed on the floor. There is a plus, the balconys which looks out over the parking lot or a parking garage but you can see the ocean from the balcony's and hear the waves. The air conditioning is a small unit in the rooms. The temperatures are ok with the unit. All in all I have stayed in nicer rooms at about the same price. May 20, 2013
Rated 1.0 out of 5.0 by Scary and Dirty I came to this hotel to be with my Son and to celebrate my Daughter's life. She passed away on Mother's Day 7 years ago and her askes were scattered off the coast of Ventura. During my recent 2 night stay, I encountered front desk people who could not manage to get a room ready in a 4 hour period even though I had a reservation. I was then given a room with soiled and dirty bedding, beer bottle caps on the floor, chunks fo the arm rest on the chair missing and basically, just filthy. Then I was moved to an "updated" room...new beds, new carpet, smoke-filled drapes and upholstered furniture. In the middle of the second night, an argument ensued next door at 1 a.m. At 4:30, a woman began screaming and she was clearly being hurt. Security (5 foot nothing) showed up and told them to leave...he got the door slammed in his face. Police arrive...I checked out. This was the worst hotel experiences I have ever encountered in 30 years of travel. DO NOT STAY HERE. May 20, 2013
Rated 1.0 out of 5.0 by Very uncomfortabl experience. Our trip was with two rooms for the Mother's Day weekend. We were not told there was an event going on and when we checked in the lobby was full of people standing around and it took forever to take the elevator to our room. One of the three elevators was not working the two days so it made it very difficult to go up and down. The event was on the top floor so there was a lot of people going up and down. We took the stairs several times and went to use it Sunday morning but the doors were locked.The two rooms we had, both air conditioners were unusable. We tried and could not get them to work. We did not call the front desk because they were very busy with all the people and did not want to wait in the room for them to try to make it up the elevator. Would give them a poor rating for this hotel. I have stayed in other Crowne Plaza with much more satisfaction. May 17, 2013
Rated 5.0 out of 5.0 by Great Stay as always Every time I stay with you I have a great experience. From your friendly staff (some of which actually remember my name) to the scenic views from my room. Thank you again for a most enjoyable experience. May 16, 2013
Rated 4.0 out of 5.0 by Beautiful View & Friendly Staff The outdoor pool, bar, appetizers, and service were all wonderful. The location is superb! (For beach, pier, and walking downtown). Bathroom is a little small in the room, but otherwise clean and comfortable. We plan to return when we visit friends in beautiful Ventura. May 8, 2013
Rated 5.0 out of 5.0 by home away from home we keep coming back because we always receive friendly and competent service! May 8, 2013
Rated 2.0 out of 5.0 by Worn Out and Dirty The hotel needs to be refurbished and cleaned. My room was not very clean. I even left the restaurant at breakfast because the floor was filthy and the char at the table I chose was badly stained. On the other hand, the staff was friendly, courteous, and helpful. Too bad the property is not as sparkling as the staff. I would have rated it 5 star if that was the case. The hotel is also in an incredible location. Too bad. May 7, 2013
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