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Rated 3.5 out of 5 by 311 reviewers.
Rated 3.0 out of 5.0 by Great location but old hotel The hotel is old and shows its age. The staff are friendly but a bit dim. I booked a room with two beds. They were nice enough to give me an upgrade but without a second bed. I waited for an hour for someone to bring me a key for another room and ended up going to reception myself to expedite the transfer. Not how I want to spend valuable vacation time. December 25, 2013
Rated 5.0 out of 5.0 by great location and value for money Had great weather (89 degrees Dec. 19th - can't beat it!) which really helped our stay be enjoyable. But there's still no better location along the south coast for the money. December 23, 2013
Rated 5.0 out of 5.0 by food and view First floor restaurant dinner and service exceeded our expectations despite being a sold out weekend. Sun morning in the room with a great view of the coast and surfers , room service was swift and the breakfast just right. December 12, 2013
Rated 5.0 out of 5.0 by Great Experience Everything was wonderful from check-in to check out. Great location. December 11, 2013
Rated 3.0 out of 5.0 by Great Staff. Property Needs Work. I have stayed here many, many times for work over the last four years - with stays as long as three weeks at a time. The staff has always been great to me, but the physical aspects of the property are in decline. As one of my team members described it: "This is a 1 and a half star hotel in a five star location." It is definitely NOT up to the standards of the Crowne Plaza name. That being said, the staff tries very, very hard to keep the place going both at the front desk and with food service. I would like to recognize Rueben, Julia, Belinda, and Margarita at the front desk. I would also like to recognize Arturo, Ashley, Jamie, and Ranelle in food service. Lastly, the management needs to listen to Nicole V. (F&B Supervisor). She is very observant, intelligent, motivated, and has some great ideas to get your hotel turned around. You need to invest in the property to get the return you want. December 10, 2013
Rated 4.0 out of 5.0 by I love Ventura but..... We have stayed at the Ventura Crown Plaza three times this year, we love Ventura ! The first stay carpet was being replaced directly above us for several hours. Second visit....heater didnt work. Third visit, carpet cleaning and furniture moving above our room starting at 3:45 AM. The Crown has it going, right on the beach, bar, pet friendly, close to dining and downtown night life. I just am not happy with the room problems we've experienced. December 10, 2013
Rated 5.0 out of 5.0 by Did we really stay in the same place? I stayed at another hotel last time I was in Ventura based on some of the reviews of this place (negative comments about the staff) and I really wonder if we were staying at the same place. The staff were great. I expect front desk people to be pleasant (as there were here), but twice I rode up or down the elevator with maintenance people, and both times they asked me if I was enjoying my stay. I was very pleasantly surprised. This hotel is right on the beach, and a quick walk to a playground on the sand (very popular with my 7-year old) and Eric Ericsson's restaurant on the pier (very popular with my wife). My only suggestion would be that if they rebuild this, don't put the stairways at the ocean end of the building as you could get some great suites with killer views of the islands that way. December 4, 2013
Rated 5.0 out of 5.0 by Great time The room was very comfortable and the view was so wonderful. When checking in the front deck man talk a little rough he was very ruled ,but the rest of the staff was very nice. I LOVE the property right on the ocean and walking to downtown for a wonderful dinner. December 3, 2013
Rated 5.0 out of 5.0 by Great experience Great accommodations. Everyone so very nice. All requests granted. Clean and comfortable. Top notch accommodations December 3, 2013
Rated 5.0 out of 5.0 by Thanksgiving week stay Everything was perfect. The only negative thing we felt was that the meal for thanksgiving was a bit too pricey and we did not like our seating. We sat off in a banquet room at one of the 2 tables for 12 and there were 6 of us. We ate at 11:30 with the restaurant virtually empty and the waiter already seemed harried and overwhelmed. Last year we sat at a table of our choice since we were the first patrons and we felt like we were eating in a fine restaurant. This year it was rather herded and rushed and stressful. And we had to sit in this banquet room even though the rest of the restaurant was empty and our favorite table for 6 by the window that we requested awaited. We have come for the week of Thanksgiving now for the past 4 years and plan to continue the tradition. Although, we may not join you for the thanksgiving meal again. We just did not feel we got what we paid for in ambience or quality and proportion of food. December 2, 2013
Rated 4.0 out of 5.0 by Beautiful view! The front desk staff was so helpful when checking in. The room had an amazing view, everything was great except for the syringe found behind the mirror. December 1, 2013
Rated 5.0 out of 5.0 by Outstanding Sevice We checked in a day late and the staff did an exceptional job getting us organized, retrieving our reservation and ensuring that we were all taken care of! We would highly recommend if you have the opportunity to stay here. Food was outstanding! December 1, 2013
Rated 5.0 out of 5.0 by Great experience all around! I had a great time at the Crowne Plaza. The room was beautiful, clean and had a great view of the ocean! Love the in-room amenities and the bed was really comfortable. The staff was great too, super friendly and knowledgeable about the area. November 27, 2013
Rated 5.0 out of 5.0 by Comfortable Stay The stay was magnificent. this is something to fill the space November 26, 2013
Rated 5.0 out of 5.0 by Clean great location and reasonably priced I stay here a few days a month for business. The experience is consistent. The staff is nice and friendly, the hotel is clean and easy to get in and out of. Of course you cant beat the location, right on the beach and the sound of the waves is nice to fall asleep to. The staff in the lobby restaurant/bar is always very friendly, the food is good and very reasonably priced. November 25, 2013
Rated 2.0 out of 5.0 by Great location on the ocean and walking distance to downtown restaurants and entertainment The bathroom is very poor. Tiny. No counter to place toiletries. Bathroom smelled musty very badly after a shower which then permeated the room. Tub drained very poorly. Not enough electrical plugs for 2 cell phones, 2 computers , 2 cameras. Very comfortable bed. Well assured darkness for sleeping . November 24, 2013
Rated 3.0 out of 5.0 by Ocean views rooms Been coming here since 2008 because of the ocean views rooms. However, not all their rooms are refreshed therefore is outdated. The fitness center needs updating as well. The restaurant and bar always have decent foods and drinks at reasonable prices. The staff is friendly and willing to help. Try to get rooms away from the freeway and train tracks if you like to have a good night sleep. November 24, 2013
Rated 4.0 out of 5.0 by Ocean View If you plan to stay, be sure to get an Ocean view room. It's breathtaking to be able to stand out on the balcony and see the ocean. The room is overall average, with all work amenities. The pillows were a bit too firm and bulky, leaving me with a bit of a stiff neck, and the walls are quite thin as I could hear not only the next room over TV clearly, but any conversation they may have had. I would also warn that about 1am, a very loud train goes rushing by with horns blazing. November 20, 2013
Rated 4.0 out of 5.0 by We had a wonderful stay The Hotel is nice and everything went well no real issues. IF we were staying longer I would have goten the Phone in our room fixed because someone splilled beer in it and it didn't work we told the staff though and they were on top of fixing which was nice. One thing I think they should add though is like a small Continental breakfast area with alittle something for the guess for breakfast but all in all this is a wonderful hotel and the staff is great. We will be back soon, November 20, 2013
Rated 4.0 out of 5.0 by Recommended Good staff. Nice bar and restaurant. Great location. Can be noisy November 19, 2013
Rated 5.0 out of 5.0 by service, location, atmosphere is priceless! After traveling a long distance from San Diego, I needed rest, peace and not far from my family and friends in Oxnard and Ventura. I love the location on the beach. To walk, run and enjoyed the sunrise and sunsets. The people at the front desk were very helpful in directing me in finding my way too few local places. The hotel itself was beautiful from the art work, elegant setting throughout the lounged areas, eating locations and they even had a fitness room, my kind of place. My room overlooked the ocean view. It was clean and comfortable. The overall experienced at the Crown Plaza in Ventura, CA. was excellent. I was very pleased with my stay and will definitely stay there again. November 19, 2013
Rated 5.0 out of 5.0 by Service was great I found the service and the staff (all employees) that was provided to be courteous, friendly and efficient. The room was very neat and clean. (directions for the heating and air would be nice. Couldn't figure it out) Very much enjoyed our stay and would highly recommend to anyone as a destination. Thank you Jerry November 18, 2013
Rated 3.0 out of 5.0 by bad service in the lounge The restaurant was closed on we went to the lounge and couldn't get served for dinner, very under staffed.. We went somewhere else to eat. November 15, 2013
Rated 2.0 out of 5.0 by A Local Disappointment! My husband and I just wanted a close to home get a way after several weeks of long work hours. What a disappointment, the Crown Plaza has such a great location but it is in serious need of an update and better standards for what a clean room means. The front desk staff was not the friendliest with the exception of James who helped me up to our room while my husband parked the car. That reminds me, the card to get in and out of the $12 per night parking lot never worked so we had to buzz the front desk to let us in & out each time, annoying. I could go on but you get the picture. Find another hotel! November 14, 2013
Rated 3.0 out of 5.0 by Great location Room was OK. Older rooms on our floors kind of smelled musty. Bathroom was WAYYY small. front desk staff was absolutely no help and seemed to be bothered by me asking questions like, wheres an ATM. Wife left her shirt there accidently. I have called twice and left voicemails, Wife has called Twice and left voice mails with no return call. Dissapointing to say the least. Asked again about IHG rewards and no help. We have 7 nights with n o points credited. GREAT Location and was nice to be at the beach. If you stay here try the taco place on the peir.. OUTRAGEUOSLY good.. living social deal if theres still one. KICK BUTT food and great time November 14, 2013
Rated 4.0 out of 5.0 by Another nice time I enjoyed this hotel so much 2 weeks ago that I came back again for a quick get-a-way. Staff has been consistently kind, upbeat, and helpful. Bed comfortable, slept great, and enjoyed getting out for a walk in the evening and jogging in the morning right out the front door of the hotel. Will definitely be back soon! November 12, 2013
Rated 2.0 out of 5.0 by Disappointed Bed was super uncomfortable, like sleeping on the floor, and the room was way small. There was an event going on in the ballroom above us and we could hear the band clearly until 11. Overall I was pretty disappointed and won't be staying here again. November 5, 2013
Rated 5.0 out of 5.0 by Comfortable room and great area Even with a late check in the staff was amazing! So polite and pleasant, which is really appreciated after a long drive. Room was very clean a little small but great view! Very nice area as well. November 3, 2013
Rated 5.0 out of 5.0 by Great location Convenient to the beach and downtown. Great running path along beach. Train adds ambiance. And the view...outstanding. Love the remodel years ago of the lobby. Enjoyable area to have a drink and relax. I will return for sure b November 3, 2013
Rated 4.0 out of 5.0 by Comfortable bed, love the beach... Everything in very nice. My only complaint was that the heater didnt work. I was a little cold but no big deal except upon check out I explained the problem and the counter person didnt seem to care at all. For the price I pay for a hotel stay I expect better than that. October 30, 2013
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