Rated 4.1 out of 5 by 63
Rated 5.0 out of 5.0 by Debbie45 Excellent service all round
From the time we arrived, there was nothing too much for the staff to do for you, very friendly and polite, our first night we arrived late, but they managed to bring food to you room, our room was spacious and very comfortable, plenty to choose from for breakfast and evening meal, we would highly recommend and definitely would go back again.
December 6, 2013
Rated 5.0 out of 5.0 by Fredtheted Excellent hotel and service
Just pick this hotel out for holiday and I am very please that I did as from the moment we arrived to leaving we received the warmest of greetings and first class service .I would like to thank every member off staff for making our stay very enjoyable.hope to go back in the near future
December 4, 2013
Rated 5.0 out of 5.0 by mckenziep3 Excellent Overall
I stayed here during a business trip and I had never been to Vilamoura before. This hotel experience is a big part of the wonderful first impression I have of Vilamoura.
Their service was impeccable and the hotel itself is beautiful. The property is well-kept and it's a great location.
Overall great experience. Thank you.
December 3, 2013
Rated 5.0 out of 5.0 by ninie59 Perfect!
Everything was perfect (except the temperature of the water in the pool-spa: too cold)
November 19, 2013
Rated 4.0 out of 5.0 by 5432ann nice hotel but be prepared to pay for everything!
nice rooms, lobby, restaurant, outdoor pool etc.
we paid for a 'sea view' room but got only a 'side sea view' room.
there was a coffee machine in the room but if you wanted a cup you had to buy pods from reception!!
if u wanted a towel for pool use you had to pay a 20euro deposit.
we had to pay ten euro each to use the indoor pool!
November 8, 2013
Rated 5.0 out of 5.0 by maccidees2002 One night Birthday surprise
I booked a special deal that included not only the room but breakfast and evening meal as well as a spa treatment for 1 person. It was booked as a surprise for my husband birthday and the staff were great in helping me organise everything.
Once we had arrived and checked in I had already choosen the time and treatment for my husband so while he was off getting pampered I was able to use the indoor pool , Jacuzzi and steam rooms for no extra charge.
excellent service and excellent staff and hotel.
November 6, 2013
Rated 4.0 out of 5.0 by Anne1961 FOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!
Really enjoyed our stay in your beautiful hotel, however we were a little disappointed with the food, choice was poor and to be honest quality left a bit to be desired, if you really want your hotel to be one of the best worldwide, have a look at the Kitchen, honestly and it seemed to be the opinion of many around the pool, the food was only three star quality and breakfast would not even be a three star rating. Otherwise a truly beautiful hotel, so clean, well finished and well kept, would come back but only if the food situation improves.
November 3, 2013
Rated 5.0 out of 5.0 by Brian007 Long weekend
Have just spent four days on a long weekend in the Crown Plaza and had a very nice relaxing time. The pool was great although you to get there early to get a sunbed even in October.
the " Fatboys" cushions were interesting
Fantastic views of the sunset and sea from the junior suits.
Short walk to the center of the marina with all the restaurants and bars.
November 2, 2013