Crowne Plaza Virginia Beach Town Center

Hotel Front Desk: 1-757-4731700

Hotel Fax: 1-757-4565778

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Norfolk International Airport (ORF)

- Distance from hotel: 9 MI/ 14.48 KM North West l

- Take Norview Ave going west Take I-64 East towards Va Beach/Chesapeake Take I-264 East Norfolk-Virginia Beach Exit 284B Take exit 17 B Independence Blvd/Pembroke Area Turn Right onto Bonney Rd The Crowne Plaza Hotel will be on the Right Side

Norfolk Amtrak Station

- Distance from hotel: 15 MI/ 24.14 KM West


No Subway Station In Virginia Beach

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

With a convenient location just off I-264, we're one of the best-positioned hotels in Virginia Beach for getting to and from meetings and appointments at area businesses and military installations.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 239 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Sofa bed


May 28, 2015

Sofa bed was broken and my daughter fell thru
Bath tub was dirty with hair around it.

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Stay at Crowne Plaza


May 21, 2015


If we had been notified that there had been a fire, we might have opted to stay at another hotel. The staff offered to cancel the second night, but it is unlikely we could have found a room on such a short notice.

Posted by HotelStaff
May 21, 2015
Thank you for your comments. The hotel was safe and operational except where we were drying carpets. However I can understand your concern. I hope we can be of service to you again. If I can be of further help, please feel free to contact me directly Mark Smith GM
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Staff Needs Customer Service Training


May 18, 2015


Long story short - made several requests and met with rudeness and irritation. This property should not be classified as a Crowne Plaza more like a Holiday Inn. Have stayed at several other Crowne Plaza properties and the quality of property, food, and staff was much higher. Unfortunate because we love VA Beach and this hotel is close to a great shopping and restaurant area. :(

Posted by HotelStaff
May 19, 2015
I sincerely apologize. Anything short of excellent service on our Hotels part is unacceptable. Please feel free to contact to me enlighten me on the specifics, in order for me to follow up. Thank You Mark smith GM
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Great price, Great location


May 11, 2015

As stated earlier in the survey, the location of this hotel is perfect. You are right in the heart of the Town Center and a short 10-15 minute drive to the Ocean Front, for this time of year the price was very reasonable.

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