Rated 4.5 out of 5 by 248
Rated 4.0 out of 5.0 by Family187 Great experience even with two small children in tow
We got a great rate that we could not turn down so we booked a stay late July and we were not let down. The cleanliness of the hotel was great and it is centrally located to everything that you would need. Every room is a beach front room and the room we booked with a King bed was a perfect size for two parents and two children under 5yrs of age. My only gripe was the slowness of the wait staff in the hotel restaurant but that should not stop you from checking this hotel out. We will most definitely stay here again.
August 4, 2014
Rated 5.0 out of 5.0 by Elmo1111 Great location and stay
Great staff and location. steps from the beach. Very clean and modern. Only issue was with the bar...drinks were expensive and not very good.
August 3, 2014
Rated 1.0 out of 5.0 by Antonia79 Never Again
Dirty rooms (bathrooms and carpet). Bad customer service, tiny inside pool, small parking lot. The price is too high for the quality of this hotel. I don't recommend this hotel for families with children. Never again.
August 3, 2014
Rated 5.0 out of 5.0 by A Hardy Ms Hardy
Our over all stay was excellent. The bathroom was not clean upon check in, a tub ring, and toilet bowl need cleaning. i notified management and it was cleaned with in the hour.
August 2, 2014
Rated 4.0 out of 5.0 by lannie424 Pleasantly Surprised
When I arrived, I was greeted with smiles. This was much appreciated after being stuck in traffic all day. The rooms were ready when promised (another plus). Our rooms were clean with nice decor. The bathroom was not adequately stocked, but a call to the front desk quickly remedied that. Another BIG plus is that the hotel was smoke-free. We mostly dined at the Sip Sip restaurant downstairs. I would say it was ok. We did order pizza to take out to the beach and after walking out across the hot sand, we realized that 1/2 the pizzas ordered were still borderline frozen. So, we went back and the staff apologized and heated the pizzas up....we should have received at least a partial refund for the inconvenience :( where is the quality control that keeps pizza from being sent out half frozen?? That issue aside, I still enjoyed my stay and would return.
July 30, 2014
Rated 5.0 out of 5.0 by dede43 excellent front desk service.check in was a breeze.
could find nothing to complain about.would definitely recommend this hotel and me and my family would definitely stay there again.
July 30, 2014
Rated 5.0 out of 5.0 by Karma1207 Just about perfect!
We arrived late due to horrible traffic and were quite tired and ready to relax. We were greeted by two smiling and very energetic desk clerks. We got an upgrade on the room, they assisted with getting valet parking and their enthusiasm brightened our mood. The king size bed was perfect....even the pull-out sofa was great. We have no complaints about our visit and will be returning!
July 30, 2014
Rated 5.0 out of 5.0 by Lea1325 Oceanview Room. 12th floor.
We stayed in the Oceanview room on the 12th floor; the view was spectacular, and the actual room was very clean and comfortable! The room also has a nice size fridge to stock up on food and drinks. If you don't have time for that, there's a vending machine on each floor.
We didn't use the indoor pool because it looked very dirty; besides we had rather been relaxing on the beach. Also, this hotel stops selling food and drinks by 10pm but right next door (at another hotel), they serve everyone until 2 a.m.
July 30, 2014
Rated 5.0 out of 5.0 by Snickelfritz excellant customer service
All I can say is the stay was wonderful.. I am coming back soon...
July 27, 2014
Rated 5.0 out of 5.0 by cj76 Awesome experience
Overall excellent experience. Great customer service at check-in. Great location and on-site parking. The room was clean and had an excellent view. Looking forward to going back next summer.
July 24, 2014
Rated 4.0 out of 5.0 by check it out First Time visit
There are 2 more holiday inn hotels on the same ocean front, we will visit others to compare for next visit
July 22, 2014
Rated 5.0 out of 5.0 by hisharona Excellent staff
Hotel was clean and comfortable. The staff there was very responsive. We had a broken coffee maker and called the front desk. A new coffee maker was delivered to our room within the hour. The restaurant on the property was -ok-. Not bad, but not anything special either. Overall, it was a nice stay. Great location, attentive staff, and a clean and welcoming atmosphere. We've stayed here a few times before and will definitely return.
July 22, 2014
Rated 4.0 out of 5.0 by meandthefam Good location, great service
Centrally located on the boardwalk with easy access to beach, dining and entertainment.
Hotel staff was pleasant and happy to accommodate our requests.
July 21, 2014
Rated 5.0 out of 5.0 by Mpatel34 Nice Staff and Clean Hotel.
Ms. Linda, you did the best job, including your front office and housekeeping team. Clean room and clean hotel. Thank you for taking care of my family.
July 20, 2014
Rated 5.0 out of 5.0 by CapsfanNick special circumstances
The hotel has a particularly convenient location.
There is plenty of nearby parking.
Although I didn't take advantage of it, the restaurant and bar were busy because the weather was too rainy to go out,
July 18, 2014
Rated 2.0 out of 5.0 by Nic52 Don't bring your car.
Views are great and your right in the center of the three mile boardwalk. Everything is close by and the restaurant is great. Staff was very attentive and made our stay as pleasant as possible. Parking however is very limited and the one and only time I used the valet parking my vehcile was returned with a dent in the drivers door and a large scrape on the rear passenger side.
July 13, 2014
Rated 5.0 out of 5.0 by Coachwil Great location / relaxing trip
Have stayed at this hotel 6 years in a row. My wife and I like to come here to relax and hit the beach and listen to music each year. It is convenient for both couples and families with children. Love the location at the center of the tourist area an on the ocean. Just a short walk to a wide variety of restaurants and bars, mini-golf, music stages, arcades. Cheap shuttle will take you up and down the boardwalk area for boating, fishing, dolphin watches, shopping, other restaurants and music stages. The hotel staff is friendly and the restaurant / lounge is reasonably priced as well. Will return here again.
July 10, 2014
Rated 4.0 out of 5.0 by RRK2014 Oceanside (21st St) Review
There were staff members who gave us quality service and patiently answered our questions but there was one staff who seemed like did not care. She was in a hurry to get out of our conversation. She was also incorrect in her reply about parking situation being available on Sunday with people checking out. We also complained about the room not being cleaned, no soap, no shampoo and bed not done while we were out the whole day and no hanging door sign. Staff was not helpful. Housekeeping brought us shampoo which was half full and no soap. Good thing we brought our own. Breakfast was not worth $16.50 pp with very few choices of food.
July 10, 2014
Rated 4.0 out of 5.0 by jimmy6971 great ocean view
great view of the ocean and a clean room. Would stay here again. The room was comfortable and clean. The staff was courteous and friendly.
July 9, 2014
Rated 2.0 out of 5.0 by Gi4thofjuly The stars only for the oceanfront view!!
The 8th floor hall did not have air conditioner. Walking from the elevator to our room was very inconvenient due to the humidity and hot air . when we arrived the first day to the room it seems clean but it was full with flies and mosquitoes. We stopped counting at the 26th we squashed. The only thing that keep us going was the breath taking oceanfront view, comfy beds and hotel excellent location, specially in referenced with the 4th of July celebration, which at tge end got canceled and therefore we missed.
July 8, 2014
Rated 4.0 out of 5.0 Sun of a Beach
Hotel was nice, better than expected: far nicer experience than in Myrtle Beach! VBVA is our new go-to. Other than kilos of hippie lettuce being smoked by others in the hotel (makes me sick-sorry I'm not a hipster) the experience was great. Loved the beach, the ocean, and the F-18's screaming overhead! We'll be back!
July 7, 2014
Rated 5.0 out of 5.0 by cheek2188 Excellent
Excellent stay here, everything was so clean, the staff was wonderful. Had a bottle of red wine waiting for us when we got to our room (Honeymoon). Sitting on our Balcony and watching the ocean was wonderful. We loved every minute of it.
July 7, 2014
Rated 4.0 out of 5.0 by Bonnie R Unsurpassed Ocean View and Comfort
My five nights here were just what I needed to decompress and refresh from what's going on in my life. Loved the property's central location on the boardwalk/walkway and, of course, the spectacular beach and ocean views whether from the room/balcony or the open air Sip Sip Restaurant. Check-in and check-out were seamless. Staff was generally pleasant and helpful. Having said all that, I want to mention a few things that could use some attention. I gave amenities both a pro and con check because I loved the convenience of the mini-fridge, microwave and coffee setup. However, I'm a tea drinker so think tea bags should be included in the supply basket. Also, bar soap? Really? Would like to see shower gel. The a/c is quite loud when running. This is a double edged sword. The noise muffles hallway noises but on the other hand, requires turning up the volume on the TV so as to be heard above the a/c. My end room was located across the hallway from the Linen Room. During the day when Housekeeping was in and out and had the deadbolt thrown out to keep the door from locking, most everyone who came and went let the door slam which reverberated throughout my room and actually made the iron rattle in its wall-mounted holder! While on the subject of housekeeping, I want to mention that Monia was a gem and took very good care of me. The last thing I want to mention is that room service trays were not retrieved in a timely manner. Three times during my 5-day stay I called the Front Desk to advise them that trays with visible, partially eaten food were still on the hallway floor after 6-8 hours and that I had to walk past them every time I came and went. Overall, my stay was comfortable, pleasant and carefree. I knew if I needed anything I just had to ask Monia!
July 5, 2014
Rated 5.0 out of 5.0 by stinkenrose love the beach
the best hotel on the beach. close to everything and in the middle of the activity.
July 4, 2014
Rated 5.0 out of 5.0 by John & Tina Roomy all the comforts of a hotel room
Room was so clean all I could complain about is the vent in the bathroom ceiling, LOTS of dust ! Every worker was friendly and greeted you with do you need anything, is everything all right ?
Beach and boardwalk view was excellent ! Never have to leave your room.
If you reserves your room weeks ahead you maybe able to ask for special rate.
July 3, 2014
Rated 5.0 out of 5.0 by Woody 52 Greatest Hotel in VA Beach
This Hotel and staff are by far the best in the area. The staff is GREAT, the resturant is clean well staffed, food arrived in timly manner even when they are busy. This Hotel has GREAT STAFF!!!! Job Well Done!!!
July 2, 2014
Rated 5.0 out of 5.0 by Becca23112 Very nice Hotel enjoyed my stay
This hotel was easy to find and in an excellent location. The food was excellent, rooms were very clean and elegant it was a great experience for me and my family.
July 1, 2014
Rated 5.0 out of 5.0 by Gary III Great hotel except for the noisy AC unit.
Spend the bucks to upgrade your ACs and you will be top notch in my book.
June 30, 2014
Rated 5.0 out of 5.0 by Erik55 Great stay, directly on the beach
Enjoyed my stay. Great location directly on the beach.
June 29, 2014
Rated 4.0 out of 5.0 by WhiteHallJeff Much nicer than expected
Was prepared for an older hotel but was pleasantly surprised by the condition. All facilities appear to have been renovated recently. Food was good and service was excellent.
June 26, 2014