Rated 4.4 out of 5 by 42
Rated 4.0 out of 5.0 by Me57 spacious room, comfortable bed
very spacious room, missed: a safe.
Would have liked a fridge and a microwave.
Staff pleasant and helpful, waiters in the restaurant very very nice.
June 14, 2013
Rated 5.0 out of 5.0 by Chargefisher Great location & comfortable room
Hotel was very well located to our needs room while comfortable needed additional mirrors separate from bathroom area inside room. We were on 4th floor overlooking tented courtyard. Aside from loud music from party that evening. We enjoyed our stay. Pool is advertised as heated indoor i went shopping to nearby mall for swim shorts only to find it was surprisingly cold than I expected.
May 25, 2013
Rated 5.0 out of 5.0 by sleepingIn I would recommend
room was nice - alfred's lounge was nice to go to for late night drink; we have eaten there before and food was good too.
only negative was buffet breakfast - not a lot to choose from, had to wait to have food replenished; and had to hunt down a waitress for coffee - not a good thing when you are looking forward to a cup of coffee 1st thing in the am.
May 24, 2013
Rated 5.0 out of 5.0 by BballMom Great Room/Great Beds
Very happy with the room size and extremely comfortable beds and many pillows made for a good nights sleep. The staff were friendly and helpful. Kids loved the pool and were allowed to play and have fun. Easy access from highway. Very impressed with hotel and highly recommend.
May 17, 2013
Rated 1.0 out of 5.0 by RRCCOL Do not stay here if you want a good night's rest.
Stayed at the hotel while a party was going on in the next room. I complained at the front desk and was informed they would handle it. The hotel never sent anyone to stop the noise. The party ended at 4:00 AM. When I informed the front desk later their only response was "Oh". I followed-up with Crowne Plaza Corporate. They responded to my note and indicated that they sent my complaint to the Warwick management team. A follow-up with Corporate has indicated that Warwick has the complaint and I would not hear from them. Now that is customer service!
May 8, 2013
Rated 5.0 out of 5.0 by Kasabu Pet and people friendly
I enjoyed the stay and knowing that my dog was welcome was very freeing.
April 28, 2013
Rated 5.0 out of 5.0 by ACMay Great experience
I highly recommend this property. That staff was wonderful. The room and amenities were great. In the area often, will always stay here.
April 26, 2013
Rated 5.0 out of 5.0 by lcdv Wonderful staff
Was at the faciity for a conference. Every staff member I met was gracious and appeared honestly friendly and seemed to have a level of professional pride in their work/facility that was 'just right'. Not fakely pushed/perky. Not indifferently attentive. Everyone just seemed to be nice people doing their job. It was great. The facility is well maintained and seems new/newly redone and was very comfortable and pleasant. Bed, etc was very comfortable. Great hotel experience. But the staff really stood out as above and beyond. Fred was my driver to the airport and was extremely pleasant and helpful. I wish I had caught the names of more staff members so I could mention them here as well. Food was really good and reasonably priced. Great value overall. I am not fond of traditional, big hotels. Just not my thing. But this facility really was great.
April 23, 2013