Rated 1.0 out of 5.0 by RRCCOL Do not stay here if you want a good night's rest.
Stayed at the hotel while a party was going on in the next room. I complained at the front desk and was informed they would handle it. The hotel never sent anyone to stop the noise. The party ended at 4:00 AM. When I informed the front desk later their only response was "Oh". I followed-up with Crowne Plaza Corporate. They responded to my note and indicated that they sent my complaint to the Warwick management team. A follow-up with Corporate has indicated that Warwick has the complaint and I would not hear from them. Now that is customer service!
May 8, 2013
Rated 5.0 out of 5.0 by Kasabu Pet and people friendly
I enjoyed the stay and knowing that my dog was welcome was very freeing.
April 28, 2013
Rated 5.0 out of 5.0 by ACMay Great experience
I highly recommend this property. That staff was wonderful. The room and amenities were great. In the area often, will always stay here.
April 26, 2013
Rated 5.0 out of 5.0 by lcdv Wonderful staff
Was at the faciity for a conference. Every staff member I met was gracious and appeared honestly friendly and seemed to have a level of professional pride in their work/facility that was 'just right'. Not fakely pushed/perky. Not indifferently attentive. Everyone just seemed to be nice people doing their job. It was great. The facility is well maintained and seems new/newly redone and was very comfortable and pleasant. Bed, etc was very comfortable. Great hotel experience. But the staff really stood out as above and beyond. Fred was my driver to the airport and was extremely pleasant and helpful. I wish I had caught the names of more staff members so I could mention them here as well. Food was really good and reasonably priced. Great value overall. I am not fond of traditional, big hotels. Just not my thing. But this facility really was great.
April 23, 2013
Rated 5.0 out of 5.0 by tamparoadwarrier Outstanding Hotel
Really beautiful grounds. Rooms are large with plenty of space and nice work area. I stay here on business and the staff really pampers its guests. The service is outstanding. The food is ok and they have a nice bar/lounge area. Workout facility is really nice. Safe areas around hotel to run. Highly recommend this hotel.
April 9, 2013
Rated 4.0 out of 5.0 by Savannah5 Good Job!
I stay here because my elderly mother is still in Rhode Island, in the Warwick area. The hotel is right next to the highway.
The staff always honors my request to be on the first floor.
They are always polite to me.
I like that fruit is available to me at the front desk.
I didn't order room service this time because of Passover.
But, on other visits, I have ordered room service. Accomodations are made for me for special requests.
When my mother passes away, I will be staying here. And, if I have guests from out-of-state, they will stay at the hotel as well.
April 1, 2013
Rated 4.0 out of 5.0 by sean82tf horrible sheets
I had a very nice stay at the hotel with the exception of the sheets. The sheets were like paper. Not soft at all. The only other complaint I had was the shuttle bus driver did not take or offer to handle our bags. It is small courtesies like this that go a long way.
March 21, 2013
Rated 5.0 out of 5.0 by retiredrn Friendliest staff ever
The staff, from front desk to engineer to waitresses are all smiling, friendly, willing and eager to help make your stay nice. Clean, nice rooms with two sinks outside bathroom, comfy beds.
Gave me an upgrade for platinum status and a coupon for a free appetizer at the restaurant. My filet mignon in restaurant was scrumptious!
March 18, 2013