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Rated 4.3 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Top of the line A very accommodating hotel; reasonably priced,with ample elevator service, a large parking area, clean rooms with marble tile in tub and bath area. Also, the wi-fi was included with easy access code presented upon check-in. Further, the common area was beautifully decorated with assorted sconces and a warm torchlight theme throughout. Congenial staff attended to my needs in a chore less manner. Definitely, a top notch operation "Par Excellence" February 26, 2014
Rated 3.0 out of 5.0 by warwick special there was a spot on the carpet it ws hard to control the heat when the heat was on it was noisy the bed was lumpy and the pillows were hard the food was aweful the service good February 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great ambiance The beds were very comfortable, the room very clean, the shower was awesome! We were there for a conference and there were many areas to go and just sit and plenty of room to move around. Ample meeting space as well. February 26, 2014
Rated 5.0 out of 5.0 by great stay We stayed for Temple Con, a gaming convention, and the service was fantastic, everyone was very helpful. My only complaint is that we had ordered breakfast room service and we set the tray out in the hall in the mid morning and it wasn't picked up till the room service staff came on after 5p. Otherwise I would stay again and recommend this hotel to family and friends. February 14, 2014
Rated 5.0 out of 5.0 by Great hotel but even better people! Kaitlyn in the Reservations office is awesome! Thank you for everything! February 12, 2014
Rated 4.0 out of 5.0 by treatment was incredible This weekend was wonderful. Even though everyone was very busy because on the convention every staff member went out of their way to help anyone that ask a question. Trust me there were tons of question. Every person answered with the attitude of making sure the customer was happy and taken care of. Even if it meant that they waited for our friends to show them which restaurant we went to. That showed me true customer service. As the AFG Chair person I feel comfortable having this convention at the Crown Plaza in Cromwell CT. January 6, 2014
Rated 3.0 out of 5.0 by NO HEAT The heat in our first room was not working. After trying to fix it, they couldn't fix it. They moved us to a smaller room and the heat did not work that great in that room either. (January) January 5, 2014
Rated 5.0 out of 5.0 by King bed My husband and I stayed at the crown plaza, in Warwick on NYE for a wedding ! I was impressed with the rooms, and thought they were very nice! However, I made reservation to stay at your hotel back on November 11,2013. On my reservation I booked a king room! When we checked in we got 2 double beds? I do understand that you had 3 weddings going on and your hotel was completely sold out, but you should have planned the rooms accordingly to who booked first. When my husband and I stay over night we always like to stay in a King! It was just disappointing that we didn't get the king bed that I had booked almost two months ago! Thank you. January 5, 2014
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