Rated 4.6 out of 5 by 88
Rated 5.0 out of 5.0 by NAVY65 AN EXCELLENT EXPERIENCE
WE WERE PLEASED WITH THE SERVICE,THE FRIENDLY
STAFF. CLEANLINESS WAS SUPERB!
THE FOOD WAS EXCELLENT.
CHECK IN AND CHECK OUT WAS QUICK AND EASY.
WAIT-STAFF AT DINNER WAS EXCEPTIONALLY GOOD.
November 20, 2013
Rated 5.0 out of 5.0 by ANF9 Quality and Convenience
I generally have to come up to this area at least once a month for 3-5 days for work purposes associated with the Medical College of Wisconsin. I have tried staying at other hotels in the surrounding area and have always come back to this one. Why? Due to their superb cleanliness, professional and calm atmosphere, value and convenient location only 1 mile away from the medical college's campus. Also, they have some of the best toiletries on hand for their guests and when you travel as much as I do bringing toiletries is a real pain.
October 30, 2013
Rated 5.0 out of 5.0 by ok24stacey LOVED the room!
The hotel is very nice, the rooms are comfortable and inviting. I was looking forward to being back in the room about 3 hours after leaving for work each day I was there.
The doors seem to slam loudly, I wouldn't want to be near the stairwell again but the beautiful room and lobby made up for it.
October 30, 2013
Rated 5.0 out of 5.0 by onefortyfour Great service
The room was clean and spacious, the staff was more than accommodating and very friendly! I had forgotten a toothbrush and called guest services -- it was promptly delivered with a smile! Breakfast buffet was tasty, fresh, and suitable for all dietary restrictions.
October 28, 2013
Rated 4.0 out of 5.0 by golfpro Great facility....HORRIBLE INTERNET!
Always enjoy staying at this Crowne Plaza, until I try accomplish my work online or access the wifi on my Iphone.
Staff is generally great, especially Josh in the bar! Always attentive, and remembers you!
Like the refreshments in the 8th floor Exec Lounge.
I work online, and the slow connection on the 8th floor continually caused me to be timed out. Wifi connection to Iphone is very bad too.
Called internet support. First tier tech couldn't fix it, said a higher level would call. In 3 days, never rec'd that call.
Wish they'd fix this issue, but it hasn't changed since June.
October 28, 2013
Rated 4.0 out of 5.0 by Ursphil Nice place
Would recommend this hotel to others. Nice and clean hotel. Very friendly staff.
October 25, 2013
Rated 4.0 out of 5.0 by FFMatt Everything good but service at bar
I was at hotel last Sunday night on buisness. There were several people at bar watching a football game when the bartender turned off TV. He said he was going home, the bar was closing. Seems to me that he could have left the TV even if bar was closed. Someone else with the hotel could turn off TV, what was the issue with allowing us to finish watching game? After that, most left but I stayed with co-worker to finish our drinks. Another couple came in and asked if bar was closed. They had come in from Packers game and wanted a drink. The bartender was so horrible to those folks. If I had been treated in such a fashion, I would have found the manager. The bartender said "yeah the bar is closed ..I've been here all day, where were you ? It's not like I just stand here waiting on people." I could not believe he would talk to customers like that .. The couple was a LOT NICER than I would have been and asked if they could get drinks. At least the bartender made them drinks but he was slamming doors, glasses, etc Such a nice place should ensure they have provide better service !!
October 24, 2013
Rated 3.0 out of 5.0 by Jeeeguy Staff is great, but please improve the office furniture
Many of us stay at the hotel while traveling on business... This means that we often times need to work in our rooms in the evenings. Please upgrade the desks and chairs in the rooms - the current set up is terrible. I stay in lots of hotels all over the world, and the arrangement here is among the worst. Improving the office set ups in the rooms would go a long way to improving the experience for business people. Thanks
Service at the hotel is excellent - wonderful team is very responsive and does everything you ask for to make the experience terrific.
October 20, 2013