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Rated 4.6 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Great Stay and a Beautiful Hotel. We have stayed at other Crown Plaza Hotels & resorts, and this one was definately a 5 Star stay. We had to visit the area because our grandson was in Wisconsin Children's Hospital, so the location of this hotel, even in spite of construction all around the hotel, was a really close stay. All in all, the bed was comfortable, the walk in shower was a wonderful treat as compared to showering in a tub. The check in and out staff was great, very friendly and accomodating. Only down side to this hotel is that I wish we could have had a smaller continental breakfast option on Sunday morning, instead of the $19.00 breakfast offer. In spite of this, I would recommend this place to family and friends. February 12, 2014
Rated 3.0 out of 5.0 by Great facility - HORRIBLE WIFI Stayed here several times in the last 6 months. Each time, I talked to the staff and or emailed them about the poor wireless service. I'll stay at another hotel, because NOTHING has been done in regards to upgrading the internet service. 4 days with the laptop crawling along and my Iphone barely able to navigate using wifi is too much for me. Maybe its not everywhere, but the 8th floor/Executive level is brutally slow. If you don't work on your computer, this is a great hotel. February 5, 2014
Rated 4.0 out of 5.0 by Great property, but... I always check this property first when traveling to the Milwaukee area. Unfortunately it's not always available or the rates are sometimes excessively high. It is on the top of my list though. My only complaint is not receiving Platinum member bonus points. When checking in, I'm asked if want 500 points or another reward; I always ask for the points. This stay was the third time I did not receive the points. I called about a month after the stay and they said it could take 4-8 weeks. It's been three and half months now and no points:-( January 14, 2014
Rated 3.0 out of 5.0 by Not on my list of hotels to frequent Firstly when we checked in I had a brunch that were supposed to be included in the charges and they weren't even though the person I made reservations with said it would be because I made reservations with her instead of on the Internet where I would have gotten the brunch included. I asked was their a fridge I'm our room, their wasnt. We went to the pool and we had a water bottle for my son and they made me take it back up to the room. January 4, 2014
Rated 5.0 out of 5.0 by Breakfast I was on a tight schedule and I would have missed breakfast but the staff assured me a carryout could easily be put together. They made a great sandwich with orange juice for my trip and off I went. Thanks so much. January 3, 2014
Rated 4.0 out of 5.0 by Christmas 2013 Stay This is by far the best place to stay in Milwaukee, WI. Every time we are in Milwaukee this is the place where we stay! December 28, 2013
Rated 5.0 out of 5.0 by Helpful Staff Made for Pleasant Stay Thank you to your front desk staff for mentioning the availability of your free shuttle service to area restaurants. Your courteous driver to us took our destination and picked us up again. No need to worry about drinking and driving or calling a cab. Your restaurant staff at breakfast also made us feel welcome and at home. December 20, 2013
Rated 5.0 out of 5.0 by Comfortable rooms and convenient location for shopping. 15th annual holiday weekend shopping trip with friends. We enjoyed the rooms but mostly the convenience to Mayfair Mall and great eating places. December 10, 2013
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