Rated 4.6 out of 5 by 97
Rated 5.0 out of 5.0 by Tamo Great Stay and a Beautiful Hotel.
We have stayed at other Crown Plaza Hotels & resorts, and this one was definately a 5 Star stay. We had to visit the area because our grandson was in Wisconsin Children's Hospital, so the location of this hotel, even in spite of construction all around the hotel, was a really close stay. All in all, the bed was comfortable, the walk in shower was a wonderful treat as compared to showering in a tub. The check in and out staff was great, very friendly and accomodating. Only down side to this hotel is that I wish we could have had a smaller continental breakfast option on Sunday morning, instead of the $19.00 breakfast offer.
In spite of this, I would recommend this place to family and friends.
February 12, 2014
Rated 3.0 out of 5.0 by golfpro Great facility - HORRIBLE WIFI
Stayed here several times in the last 6 months. Each time, I talked to the staff and or emailed them about the poor wireless service. I'll stay at another hotel, because NOTHING has been done in regards to upgrading the internet service.
4 days with the laptop crawling along and my Iphone barely able to navigate using wifi is too much for me.
Maybe its not everywhere, but the 8th floor/Executive level is brutally slow.
If you don't work on your computer, this is a great hotel.
February 5, 2014
Rated 4.0 out of 5.0 by Scott1977 Great property, but...
I always check this property first when traveling to the Milwaukee area. Unfortunately it's not always available or the rates are sometimes excessively high. It is on the top of my list though.
My only complaint is not receiving Platinum member bonus points. When checking in, I'm asked if want 500 points or another reward; I always ask for the points. This stay was the third time I did not receive the points. I called about a month after the stay and they said it could take 4-8 weeks. It's been three and half months now and no points:-(
January 14, 2014