Rated 4.0 out of 5 by 324
Rated 4.0 out of 5.0 by Family Matters Great Location and Service
The location of this hotel in White Plains is excellent as it is right in the middle of everything which is literally walking distance. Our room was clean and housekeeping did an incredible job.
However, I felt for the price they should have continential breakfast for the guest because their breakfast was a little pricey. Also, the indoor pool could have been warmer.
In spite of that, the stay was enjoyable and the staff was very friendly and accommodating. This was a nice trip that allowed us to stay outside of New York and take the train in on a daily basis but enjoy a calmer/relaxed environment.
July 11, 2014
Rated 3.0 out of 5.0 by Pamela 234 Average Hotel...just okay
Hotel is average; everything was ok but nothing was special. When I went down to the lobby on Sunday morning at 8am, I asked for a newspaper and was informed that they had none and there were no newsstands nearby. There were newspapers on the ground tied together with string at the gift shop front door and the front desk personnel said they could not give or sell me one since "that was a different department". They said the gift shop would not be open until 10am.
I like to take stairs rather than elevator and could not do so since you needed a code to get into them at ground level and they were tucked away in the back "employee-only" area. In the elevator, you needed to swipe your room key. if you do not do so in time or correctly, the elevator will not stop at your selected floor or will go up and down.
Food at brunch was ok....frequently not replenished and more like a "free motel breakfast". For over $25, I expected a lot more than what was provided.
The room was nice....comfortable beds, nice bathrooms and very clean. The parking lot next to the hotel was convenient and priced at $12/day.
July 10, 2014
Rated 5.0 out of 5.0 by Blessed.One Great location and great rooms
Hotel is located in the middle of shopping, restaurants, and entertainment. Also, off great family reunion package with free parking.
July 9, 2014