Crowne Plaza White Plains-Downtown

Hotel Front Desk: 1-914-6820050

Hotel Fax: 1-914-6820405

Hotel Email: michelle.phillips2@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Westchester County Airport (HPN)

- Distance from hotel: 8 MI/ 12.87 KM South West l

LaGuardia (LGA)

- Distance from hotel: 25 MI/ 40.23 KM North East l

- Grand Central Pkwy East towards Eastern Long Island merge on I 678 North Exit 9E Take I678 North to Mamaroneck Ave Exit exit 23N Right on Mamaroneck Ave right to Bloomingdale Rd Left onto Maple Ave right onto Hale Ave Hotel will be on the right hand side.

JFK International Airport (JFK)

- Distance from hotel: 32 MI/ 51.5 KM North West l

- I 678 North to Mamaroneck Avenue Exit, exit 23N, Right on Mamaroneck Avenue, slight right to Bloomingdale Road, Left onto Maple Avenue, right onto Hale Avenue, Hotel will be on the right hand side.

Train
Metro North White Plains

- Distance from hotel: 2 MI/ 3.22 KM North East

- Turn LEFT onto MAIN ST, Turn RIGHT onto S BROADWAY. Continue to follow S BROADWAY,Turn SLIGHT LEFT onto S BROADWAY, Turn SHARP LEFT onto MAPLE AVE, Turn LEFT onto HALE AVE,

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Parking is $12 USD per day with in and out privileges

Print Hotel Fact Sheet

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Hotel Highlights

As you peruse White Plains, NY hotels, remember Crowne Plaza’s premier downtown location. We always have something for everyone to enjoy!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 384 reviews
80%
Recommend This Property
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Ratings Breakdown

384reviews

  • 5 Stars
    180
  • 4 Stars
    95
  • 3 Stars
    54
  • 2 Stars
    30
  • 1 Stars
    25

Not up to Crowne Plaza Standards

By

September 25, 2014

club

From the moment I checked-in and the front desk clerk was having a personal phone conversation to the last night of my stay when the bellman could never find the valet parking attendant, there was little satisfactory about this stay. The hotel itself is in a great location, well appointed, and clean but customer service does not live up to expectations I have come to expect from Crowne Plaza.

Posted byHotelStaff
September 29, 2014
Dear Conversation Traveler, I would like to first thank you for staying with us at the Crowne Plaza White Plains, and to apologize for the experiences you have mentioned in your comments. Our goal is to provide each and every guest with the highest level of service, and it appears that we fell short of our goal during your stay. We would greatly appreciate the opportunity to show you our true service levels during your next stay. Please contact me directly if you will be in the area again. Best regards, Tonya Inman Director of Sales & Marketing
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Comfortable bed but that's it

By

September 22, 2014

club

Long wait time to check in
Waited 1 hour for bellman to check out, while the housekeeping staff kept knocking at our door so she could clean room, we ended up making 6 trips downstairs with luggage, gifts, suits, tuxedo's and gowns.
Hotel bar/lounge closes early without warning to guests
Front desk staff rude and did not answer questions

Posted byHotelStaff
September 24, 2014
Dear Monica50, We really appreciate that you took the time to write a review following your recent visit. Thank you. We regret you felt there were too many "negatives" that affected your stay. We feel badly about that and do sincerely hope we can welcome you back again sometime in the future. On behalf of all our associates, we thank you for your business.
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Great Hotel for Business Travelers

By

September 22, 2014

Great attention to the little details about a travelers needs.

Posted byHotelStaff
September 24, 2014
Dear CoachKVC, Thank you very much for writing a review following your recent visit. We are always grateful when our guests provide us with feedback. We appreciate your business.
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Great room and great service

By

September 22, 2014

club

I am a recurring customer. I find the location especially convenient. I loved the room and the way it was kept, never had any need to ask for anything missing

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