Crowne Plaza White Plains-Downtown

Hotel Front Desk: 1-914-6820050

Hotel Fax: 1-914-6820405

Hotel Email: michelle.phillips2@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Westchester County Airport (HPN)

- Distance from hotel: 8 MI/ 12.87 KM South West l

- Complimentary shuttle available

LaGuardia (LGA)

- Distance from hotel: 25 MI/ 40.23 KM North East l

- Grand Central Pkwy East towards Eastern Long Island merge on I 678 North Exit 9E Take I678 North to Mamaroneck Ave Exit exit 23N Right on Mamaroneck Ave right to Bloomingdale Rd Left onto Maple Ave right onto Hale Ave Hotel will be on the right hand side.

JFK International Airport (JFK)

- Distance from hotel: 32 MI/ 51.5 KM North West l

- I 678 North to Mamaroneck Avenue Exit, exit 23N, Right on Mamaroneck Avenue, slight right to Bloomingdale Road, Left onto Maple Avenue, right onto Hale Avenue, Hotel will be on the right hand side.

Train
Metro North White Plains

- Distance from hotel: 2 MI/ 3.22 KM North East

- Turn LEFT onto MAIN ST, Turn RIGHT onto S BROADWAY. Continue to follow S BROADWAY,Turn SLIGHT LEFT onto S BROADWAY, Turn SHARP LEFT onto MAPLE AVE, Turn LEFT onto HALE AVE,

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Parking is $12 USD per day with in and out privileges

Print Hotel Fact Sheet

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Hotel Highlights

As you peruse White Plains, NY hotels, remember Crowne Plaza’s premier downtown location. We always have something for everyone to enjoy!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 533 reviews
82%
Recommend This Property
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Ratings Breakdown

533reviews

  • 5 Stars
    263
  • 4 Stars
    135
  • 3 Stars
    66
  • 2 Stars
    38
  • 1 Stars
    31

White Plains

By

April 30, 2015

This is a beautiful property and is very comfortable. I would recommend it to any organization who is having a meeting in the area as it is very convenient.

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Disappointment

By

April 30, 2015

During our stay there we requested an extra pull out bed at 3:30pm. Travelled into the city and came back late at night and the bed was still not there at 1:00am. Called to check on the status and 20minutes later had to call again to see what is going on.
Bed covers were rough and not comfortable. Pleasing to the eyes though.
The pillows felt like inflated swimming pool noodles. Super uncomfortable and there were all the same firmness.
Only got 2 hours of sleep that night.
Not staying here again...

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Friendly, accommodating atmosphere

By

April 29, 2015

club

Visited White Plains for family event, with the party taking place at hotel. Hotel was perfect for our reunion, with open spaces available to gather together to chat and visit. Staff very accommodating and helpful and eager to make us comfortable.

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Poor experience

By

April 27, 2015

platinumelite

Platinum ambassador - had to ask for usual benefits but received none (no upgrade no water no drink voucher etc)
Room was poor - two queens for one person and it was tatty
Asked for the empty mini bar to be turned off as it was making a whistling noise - they didn't turn up
Asked for a 530am alarm call - they didn't ring
Ambience was zero and the bar area is really badly designed

Posted by HotelStaff
April 29, 2015
Dear Middlestump, Thank you for providing feedback on your recent stay at the Crowne Plaza White Plains. We use our guests' comments to improve and continue to grow in our service efforts. Please accept my apologies for your overall experience. It is certainly our goal to exceed expectations, especially for our Platinum members. I do hope that you will return to our hotel in the future so that you can experience our true service. Again, thank you for your comments. If you would like to further discuss your concerns, I may be reached at 914-821-1335 or tonya.inman@ihg.com. Sincerely, Tonya Inman Director of Sales & Marketing
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